Soldato
I think that it's a real shame. I've always maintained that even at their worst, HTC have the best design on the Android side of the market. However their software has always been extremely poorly optimised - one of the biggest gripes, aside from my terrible warranty service experience with them.
Thats a fair point, I know I'd have to send my handset away if there was an issue and wait for upto 14 days, where as you can book a genius meeting and 9 times out of 10 get a replacement or simple yes we can repair or no we can't either way better than a 2 week wait but a drive to the store is still needed