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That’s unbelievable. Sorry to hear that mate.TWO CRACKED NEO G9's. UNBELIEVABLE.
Both came from the same warehouse in Dallas Texas area. One shipped via Fedex (BestBuy order) and one shipped by UPS (Samsung order). Second box had less visible disruption.
The cracks were IDENTICAL, branching out from the top into four "legs". Definitely a manufacturing problem. Either they are cracking when they are putting them in the boxes after checking them off the assembly line, or the way they were stacked on pallets at the warehouse putting to much pressure on them is my guess. Interestingly, this is the first monitor I've ever seen made in Vietnam.
I'm done with the Neo G9, it's way too fragile. I highly doubt it was going to replace my PG32UQX, but I still wanted to try it out. Having received and tested over 100+ monitors in the last two decades, without a single crack, having two back to back is beyond just "random" chance.