Soldato
- Joined
- 11 Sep 2011
- Posts
- 2,544
- Location
- Reykjavik, Iceland
speak to a different sony service agent.
That's often the case with CS like isn't it. Depends very much on who you speak to and what mood they are in. Or maybe some of them are just really under trained and are not sure what is normal and what is a fault.
I won't bother quoting my call reference from last time, I'll just treat it as a new call and try someone else. Fair enough that they want to hear it actually happening but it's just a faff to do so as I can't phone them from my house.
At least I can sort it out with Amazon if dealing with Sony is awkward, so I feel good knowing It'll get dealt with one way or the other. Sony sorting out would just be easier as it'd be a direct console exchange. Will find out tomorrow hopefully. Amazon stock due back in on the 14th Feb so not too long.