Okay, Friday just gone I wake up to four e-mails claiming I've made various PSN purchases. It is immediately evident some little scrote has been playing around with my account and making unauthorised purchases. No biggie, I thought, PayPal and PSN between them will sort it out.
Get in touch with the Twitter profile, @ASKPS_UK for help and in the first instance, they were very credible. I got to chat online to a helpful member of staff who some cancelled the charges (yet they're still pending on my PayPal), and advised me to change my password, log out and back in, and reactive my PS4 as my primary machine.
All dandy..
Until Saturday where PSN have locked me from my account, suspending me on no accountable basis. That was, until about five minutes ago, when I receive the below e-mail;
The Twitter help page has been pretty much ignoring me and a few other guys who have been having the same problem.
I'll give them a call tomorrow (closed now, in the UK), but has anyone else been having this? Kinda worried I'm going to lose my stuff, especially since all my content is downloaded (I buy 90% of my games digitally).
Any advice welcome... Thanks.