@muon, sucks to hear about the boot looping man, that's very annoying
Anyone else had problems with the update? I might hold off updating for now, as I really cba dealing with phone issues this weekend!
Vodafone branded firmware?
@muon, sucks to hear about the boot looping man, that's very annoying
Anyone else had problems with the update? I might hold off updating for now, as I really cba dealing with phone issues this weekend!
I loved my Nokia N95 8GB I had back in 07 or 08 I also bought my girlfriend at the time one as well..Only downside was using a Nokia N95 while it was gone.
Well mine did the update overnight and can't even get the thing to switch on now. Am on vodafone as well.
Any ideas as to how to get it to switch on, got usb charger plugged in but nothing on screen, volume down and power doesn't work, just seems to be completely dead. Would wireless charging work with it to charge the battery?
My phone is on Vodafone, but purchased from a 3rd party, so I don't think has the Vodafone firmware (no Vodafone logo when booting etc.).
I've received the April security update, but no Oreo - would have expected it by now?
I called Vodafone at the weekend and received a callback from them yesterday morning
The technician told me that he had just over 100 calls to make that day regarding this problem, that there were 5 other technicians on the calls as well with a similar workload, and that Samsungs message to them was to advise not to install it as there is a bug which they are trying to rectify. He also admitted that he didn't know what was the trigger for the bug but that it definitely does not affect every S7.
Mine now is working on 8.0.0 with no problems or glitches
Hi all.
To keep you all informed, our official statement and advised troubleshooting for anyone experiencing this issue:
“Following a limited number of cases where Galaxy S7 devices have rebooted unexpectedly with the Android 8.0 Oreo, we have temporarily stopped the rollout of the update. We are investigating the issue internally to ensure that the impact to the affected devices is minimized and the rollout of the update can resume as quickly as possible.”
Advised troubleshooting for those encountering this issue:
1. In the first instance, please visit your local face-to-face Support Centre (UK; Ireland) where our teams will help to restore your phones so that you can use them. While it cannot be guaranteed, we will do our best to try to restore your data.
2. If you’re unable to visit a Support Centre, please perform a Factory data Reset in Recovery Mode. Be aware, if a Factory Data Reset is chosen, you will lose all of your data stored on your phone and it will return to an out of box state.
To launch in Recovery mode and perform a Factory Data Reset:
3. If the issue persists after this, please contact our Support teams so they can arrange a postal repair for you. (For this option, please be aware that all of your data stored on your phone will be lost.)
- Turn off device pressing Power +Volume Down keys. Restart as normal
- Turn on your phone while pressing Power + Menu + Volume Up
- Continue to hold these buttons down as the blue screen with the Android Logo appears and checks for updates.
- The Android logo and ‘no command’ will appear, release the buttons and wait for the ‘Android Recovery’ screen to appear. This may take a minute.
- Use the volume keys to navigate to ‘Wipe Data/Factory Data reset
- Use Power Key to select this option which will be highlighted