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Help.
I have now gone through the process of a steam support ticket and have been advised they will replace the deck.
But reason is:
I have a 64GB steam deck and bought a 512 m.2 sabrent ssd to upgrade the internal memory, 1st I tried to clone what I had on the 64Gb ssd but upon using the konsole command I kept getting not enough memory around the 7.4GB stage, so went for a fresh install and followed the instructions on how to put the recovery tool onto my 512GB Samsung usb stick via rufus and installed the Sabrent 512GB m.2 ssd into the steam deck,
booted into bios and it showed the the new Sabrent m.2 in two partians of which, one showed steamOS as a name which i found stranged and under that their was my usb stick which had the image on,
so i selected the usb stick and the next screen showed up 4 options to select, so i selected the reinstall steamOS and the problems start here, first it showed me ”error please try again“ and i have followed some videos of which people have been told to press back and keep trying to get past the error, when i finally get past that stage i get onto the other problem where it shows me the steam logo screen with ”starting the download updates” where it just hangs forever, again have been suggested to go back and forth to see if it kicks in the download but nothing, on way occasion i did get past the steam logo screen and rebooted but then gave me another error, i have tried repeating the process all of last night but still nothing and even tried a fresh reimage steam recovery but before i do that theirs load of partitions on my usb stick that i have to delete to get my full storage capacity back on the usb stick.
any help would be appreciated?
do i just send the deck back with its original 64GB ssd and wait for a new deck ?
but what happens if the process happens again when upgrading the internal ssd with the 512GB Sabrent i have ?
i have all the equipment beforehand (m.2 inclosure for when i tried to clone the original ssd)
Would it help to try and take the new sabrent m.2 ssd and put it into the enclosure and connect it to a pc to delete the two partions so that it has all of the storage available and one partion ?
https://www.flickr.com/photos/197572109@N06/shares/K7jBn9ELPB
I have now gone through the process of a steam support ticket and have been advised they will replace the deck.
But reason is:
I have a 64GB steam deck and bought a 512 m.2 sabrent ssd to upgrade the internal memory, 1st I tried to clone what I had on the 64Gb ssd but upon using the konsole command I kept getting not enough memory around the 7.4GB stage, so went for a fresh install and followed the instructions on how to put the recovery tool onto my 512GB Samsung usb stick via rufus and installed the Sabrent 512GB m.2 ssd into the steam deck,
booted into bios and it showed the the new Sabrent m.2 in two partians of which, one showed steamOS as a name which i found stranged and under that their was my usb stick which had the image on,
so i selected the usb stick and the next screen showed up 4 options to select, so i selected the reinstall steamOS and the problems start here, first it showed me ”error please try again“ and i have followed some videos of which people have been told to press back and keep trying to get past the error, when i finally get past that stage i get onto the other problem where it shows me the steam logo screen with ”starting the download updates” where it just hangs forever, again have been suggested to go back and forth to see if it kicks in the download but nothing, on way occasion i did get past the steam logo screen and rebooted but then gave me another error, i have tried repeating the process all of last night but still nothing and even tried a fresh reimage steam recovery but before i do that theirs load of partitions on my usb stick that i have to delete to get my full storage capacity back on the usb stick.
any help would be appreciated?
do i just send the deck back with its original 64GB ssd and wait for a new deck ?
but what happens if the process happens again when upgrading the internal ssd with the 512GB Sabrent i have ?
i have all the equipment beforehand (m.2 inclosure for when i tried to clone the original ssd)
Would it help to try and take the new sabrent m.2 ssd and put it into the enclosure and connect it to a pc to delete the two partions so that it has all of the storage available and one partion ?
https://www.flickr.com/photos/197572109@N06/shares/K7jBn9ELPB
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