If it's less than 6 months old I would go straight to Amazon, regardless of what they say about it being over 30 days and talking to MS. Even if it were over 6 months old, I would still do that.
I recently needed to return/exchange a controller and as it was 8 months old their online returns system wouldn't allow me to process the return. A quick email and a new one was sent out immediately (I have Prime so got it next day). I then used the box to return the faulty one.
It annoy me when retailers try to make out their responsibilities end as soon as they take your cash.
I had a play the day my xbox tv tuner arrived, but I've almost immediately gone back to using my Humax/TV's tuner.
I recently needed to return/exchange a controller and as it was 8 months old their online returns system wouldn't allow me to process the return. A quick email and a new one was sent out immediately (I have Prime so got it next day). I then used the box to return the faulty one.
It annoy me when retailers try to make out their responsibilities end as soon as they take your cash.
I had a play the day my xbox tv tuner arrived, but I've almost immediately gone back to using my Humax/TV's tuner.
Last edited: