Soldato
Nothing lawful, sadly.
It's a pity you weren't aware of the ridiculous charges ahead of time - I'd have been tempted to just bait'n'switch with a new, identical device, rather than go through the insane RMA process.
Vince's Repair Thread - (Console Repairs & Mods)
- Thread starter Vince
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- lets repair things
It's a pity you weren't aware of the ridiculous charges ahead of time - I'd have been tempted to just bait'n'switch with a new, identical device, rather than go through the insane RMA process.
$250 for postage,their CEO hand delivering it for that?
I sent them an email detailing timelines last night. They have come back with. "I will see if they can just put a new motherboard in it"
So you have to ask the question what have they actually done so far? Also how much does a new mobo cost for their flagship?
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Turns out not so much... 1 PS5, it's a no power slim. Could be interesting.
We might be hitting a new record here:
And I still have no idea when I might get it back! they replied to my email yesterday with a "its done when its done" kind of email. Bearing in mind its been + 3 months and with them in hand for over 2 months.
As a UK consumer you just cant buy one of these devices really... if it ever goes wrong this is what you are looking at.
Email in this morning following my detailed timeline to them and they tell me they dont have any motherboards and they dont seem to have any parts available - They are now telling me that if its not fixed within the week that they will be sending me a new machine.
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What a bunch of muppets. IIRC you punted for a new machine right at the start ...