Virgin Media Discussion Thread

The link above only leads to disappointment, I posted it the other week but quickly removed it with an edit.

You'll get an email stating: "Hello, We know you’re expecting a Hub 5, but we’re sorry to say that some of your account features won’t work with this Hub quite yet."

Don't think that's entirely true. Mate of mine did it and received a text from VM saying it was coming on the 3rd October (via Evri iirc)
 
Don't think that's entirely true. Mate of mine did it and received a text from VM saying it was coming on the 3rd October (via Evri iirc)

I've got the email if you want to see it?

I've not seen any proof of success ordering one via that link.


Looks like you might have a chance if you're on a Hub 3 or older.
 
Last edited:
VM contract expires next month, Retentions team's best price to keep my existing Ultimate Volt Bundle was £70pm. I'd have agreed to go for that, if I hadn't seen some people on HUKD in July getting it for £38-40pm somehow?!

I've given my 30 days notice - so will see if the outbound retentions get in touch and offer anything closer to what I was hoping for. Failing that there's an altnet ISP in my area going live very soon for £42pm 1Gb symmetrical which I'd happily jump on as an alternative.
 
Last edited:
VM contract expires next month, Retentions team's best price to keep my existing Ultimate Volt Bundle was £70pm. I'd have agreed to go for that, if I hadn't seen some people on HUKD in July getting it for £38-40pm somehow?!

I've given my 30 days notice - so will see if the outbound retentions get in touch and offer anything closer to what I was hoping for. Failing that there's an altnet ISP in my area going live very soon for £42pm 1Gb symmetrical which I'd happily jump on as an alternative.
£70? That is less than new customers at £85 for the top bundle...
 
£70? That is less than new customers at £85 for the top bundle...

I know lol. I'm currently paying £74pm but contract expires next month, that was on a VM mates rate deal.

Check out this guy's VM deal though (here) scroll to blah_blahblah who posted the screenshot of his. Then a few others posted after who achieved the same Ultimate Volt bundle for £38-40pm, insane! So I'm now playing stubborn and see if I can get anything closer to this. :)
 
Last edited:
I know lol. I'm currently paying £74pm but contract expires next month, that was on a VM mates rate deal.

Check out this guy's VM deal though (here) scroll to blah_blahblah who posted the screenshot of his. Then a few others posted after who achieved the same Ultimate Volt bundle for £38-40pm, insane! So I'm now playing stubborn and see if I can get anything closer to this. :)

Yeah, thats an amazing price.
 
So Virgin were supposed to come and do some work outside my house yesterday to get the cabling ready. The install date is less that two weeks away.

Unfortunately no one came, I'm tempted to cancel the order and go with Vodafone as they have a great discount as family members are with Vodafone
 
Absolutely do this.

It was always my plan to go with the full fibre altnet. But VM aren’t that bad in my area, and if it means I can keep our 2 TV boxes, sports and cinema for literally the same price… seems daft not too! Somehow have a feeling I won’t achieve it though and I’ll still be moving away for 1Gb symmetrical :p
 
After spending around 2 hours on the phone yesterday and 2 hours on chat today I haven't got anywhere with Virgin.
Online there is a deal for M500 + landline for £38 and nowhere does it say new customers only.
I've now gone right to the top past Retentions and all I want is a loyalty gesture seeing that I've been with NTL/Virgin since the mid 90s but they're not complying.
I've told them repeatedly I don't want TV or a landline but they keep coming back with Bundle prices.
They have offered what I have now for £20 less but it means an 18 month contract and like I say I don't need TV or landline so pointless.
I can't wait to find an alternative but it's either slow BT lines or waiting for Lila to connect me.
 
Back
Top Bottom