Is it like that all day or just at peak hours?
Virgin Media Discussion Thread
- Thread starter macca40
- Start date
All day. VM admitted the fault is at their end, then closed the case without telling me.
Here we go again...........
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Soldato
- Joined
- 18 Feb 2007
- Posts
- 13,241
- Location
- London
Here we go again...........
Is this not old news? or have they changed some terms then, as lots already knew this at start of the year. Great if I can cancel though mid contract.
Virgin have offered to cancel all my services with no penalty as they can't fix my upload issue. But they can't offer a monthly bill credit? Seems mad to me.
I do consume TV services, including TNT Sports which I have now with VM. Even as a new customer with Sky, it works out being more expensive to get the equivalent package.
And I'd lose backup broadband.
I do consume TV services, including TNT Sports which I have now with VM. Even as a new customer with Sky, it works out being more expensive to get the equivalent package.
And I'd lose backup broadband.
I can sort of understand RPI pricing increases, though I would argue it's the job of highly paid people within companies to get a feel for where the economy might be going over the course of a contract period and to set pricing accordingly, shortening the contract period if they feel unable to do this. I can't see any justification for the RPI plus an additional figure though, that's just profit.
Soldato
- Joined
- 24 Mar 2018
- Posts
- 2,573
- Location
- Brighton
Maybe there is some truth to the rumour that RFoG should not have ben offered due to some architechtures beeing able to offer 100Mbps Upload and not others.
Either way I would like to hear the proper explanation as to why though, but I wont hold my breath. So we wait for XGS-PON upgrade then lol... nope, City Fibre for me!
Who knows, it’s frustrating as the connection is otherwise perfectly fine but I do upload a lot.
It looks like City Fibre have unfortunately stopped or suspended their roll out in my area.
Soldato
- Joined
- 24 Mar 2018
- Posts
- 2,573
- Location
- Brighton
I was talking to one of the Crew that was installing the Ducting and T's around here at the moment. (taking into account he said there was 9 years worth of work in Brighton) He said they keep running out of money and also keep waiting on permits for areas hence the criss-crossing all the time. Also I've noticed they have moved past us and pushed into Areas where there are over-head cables and much faster ability to get a roll-out going. Also they have to stop when they have complaints in writing! you can imagine...
Soldato
- Joined
- 23 Jun 2004
- Posts
- 4,883
- Location
- Blackburn
I got the email about changing pricing terms also which I already knew was going to be the case. I renewed with VM at the end of April this year. Email says I can cancel before 31/10/23 if I'm unhappy which would be handy as FTTP will be in my area by then. Is there an easy way to tell if I can actually cancel before then without having to ring VM and have them tell me I can't. I didn't think I would be able to but email says I can...
I have been blissfully consuming Virgin Media broadband for the last 20 or so years, from the original 600kbit cable modem to the current 500mbit Hub3. I've never considered anything else all these years. I've always known that ADSL via standard phone was a non starter for me because of the rubbish phone lines round here, and distance. And I never even questioned whether the cables Virgin Media, or NTL World it was at the time, dug up my garden to install could be simply connected to anyone else for broadband, until now after also receiving the RPI+3.9% letter everyone else is getting.
So, simple question, is does the fact that Virgin Media laid the cables to my house, which I gather are not part of the Openreach network, does this stop me ditching VM for broadband and have some other provider use the same cables to give me broadband? I don't care if I lose phone and TV, just need the broadband.
So, simple question, is does the fact that Virgin Media laid the cables to my house, which I gather are not part of the Openreach network, does this stop me ditching VM for broadband and have some other provider use the same cables to give me broadband? I don't care if I lose phone and TV, just need the broadband.
It reckons between 69-80 Mbps down and 10-20 Mbps up. The faster stuff not yet available in my area. I mean 70 average would actually be alright for what I need, I just have severe doubts about the quality of the actual phone lines to my house, mainly due to my memory of scouting out what ADSL would have given me all those years ago, when the likes of 5Mbps looked to be the average. Has the technology come on that much over the years?
FTTC then. Check https://bidb.uk/ for alternate providers.
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