Virgin Media Discussion Thread

atpbx · 7 Nov 2011 at 07:24

Its back to normal now.

The_One · 7 Nov 2011 at 08:33

It will be its ALL down to virgin media traffic shaping.

Heres my ping test this morning

compared to peak times last night

atpbx · 7 Nov 2011 at 10:01

The_One said:
It will be its ALL down to virgin media traffic shaping.

Heres my ping test this morning

compared to peak times last night

To be fair I get wildly different pings between servers on ping test.

Although the service was rubbish over this wekend just gone, its never dropped off like it before.

The_One · 7 Nov 2011 at 10:04

i'll do ping test again tonight and i bet its back to high packet loss

atpbx · 7 Nov 2011 at 10:06

You probably will do.

I would love to say to them to get it sorted or I'll be off, but the BT line here is so bad it cant even do standard telephone calls properly, let alone decent internet.
So I'm stuck with cable, which for the most part has been fine.

kerrgreg · 7 Nov 2011 at 10:19

Not sure if its related but my mates connection has been pretty much 100% solid for the last 2 years and in the last week its only been online for about 2hr, virgin have given an ETA of the 29th Nov before the problem will be fixed! :O

Sp00n · 7 Nov 2011 at 15:39

The_One said:
It will be its ALL down to virgin media traffic shaping.

Shaping doesn't cause packet loss, that's caused by overutilitisation.

atpbx said:
You probably will do.

I would love to say to them to get it sorted or I'll be off, but the BT line here is so bad it cant even do standard telephone calls properly, let alone decent internet.
So I'm stuck with cable, which for the most part has been fine.

^same, I'm waiting for BT to install fibre to my cabinet then I'll probably switch over.

ChrisD. · 7 Nov 2011 at 19:12

Sp00n said:
Shaping doesn't cause packet loss, that's caused by overutilitisation.

+1.

Or in my case, a buggered cable, giving low downstream power.

You can check the downstream power on your suberhub.

Mine is significantly lower in my flat than it is at the box in my street.

The_Judge · 7 Nov 2011 at 19:49

How do u get above 600KB/s on usenet?(astraweb) No matter what time of day, server or setting I use it wont go higher. Im on 10Mbit and can download other stuff at full speed.

madindehead · 7 Nov 2011 at 20:00

Well, technician has been. Levels were off, so he changed them. Still no change. Installed new Superhub, no change. Checked the box, no change. Poor guy, he ran up and down the stairs about 4 times (I live on the third floor).

Either way, it was fine when he arrived, and broken when he left. But not his fault, I'm glad he died when he was here. Just as confused as me. Getting his boss out next few days, and then hopefully they can fix the cabinet if it's a problem. All levels fine, cables fine, my PC is fine. So weird

ChrisD. · 7 Nov 2011 at 20:46

I am calling tomorrow, fed up of this and do not want to wait another month!

The_One · 7 Nov 2011 at 20:57

The_One said:
It will be its ALL down to virgin media traffic shaping.

Heres my ping test this morning

compared to peak times last night

and now back to reality :rolleyes:

madindehead · 7 Nov 2011 at 21:00

See that's weird. Whilst my speed is terrible, no packet loss at all:

Having said that. Using that same server on speedtest.net got me a full 51 Mbps!

mp260767 · 8 Nov 2011 at 12:58

CraigN said:
Just moved flat (in the same building)

virgin media replaced my modem and dlink router with a VM branded netgear thing all in one unit.

Am having issues with this especially when playing BF3 atm anyone else had problem with these devices? is there a firmware update for them or anything i can try?

I've had it 3 days and had to reboot it twice already.

check the superhub (vm branded netgear thing), firmware should be r30, if it is try running it in modem mode see if that helps.

could also set it to modem mode and plug your dlink router into it to be used as a router.

Sp00n · 8 Nov 2011 at 17:42

The_Judge said:
How do u get above 600KB/s on usenet?(astraweb) No matter what time of day, server or setting I use it wont go higher. Im on 10Mbit and can download other stuff at full speed.

Tried changing port to 443?

Rabtech · 8 Nov 2011 at 19:15

Mine in Preston PR2:

To 'The One' - almost certainly to be over utilisation on your UBR rather than traffic shaping (as mentioned above). Try posting on the Virgin Media forums if you haven't already, if they dont have a fix date raise a complaint.

Steves1982 · 8 Nov 2011 at 21:17

Anyone else having issues tonight in the South West?

Some websites load instantly and some don't work at all. It's not my system as it's the same on my mobile and ps3.

Done all the usual stuff like reset the hub etc etc

iamtheoneneo · 8 Nov 2011 at 21:17

mine on the edge of aylesbury:

jrwagh333 · 8 Nov 2011 at 21:43

maximusmi2 said:
Anyone else having issues tonight in the South West?

Some websites load instantly and some don't work at all. It's not my system as it's the same on my mobile and ps3.

Done all the usual stuff like reset the hub etc etc

Getting the same as you mate and I am in the south west.

Side question
Long story short I read an article on how to open my NAT an I am assuming with the SuperHub it is standard practice to go into Advance - Services - Then un-tick everything... Correct?

Firewall Features
Ipsec PassThrough
PPTP PassThrough
Multicast
Port Scan Detection
IP Flood Detection

kmufc77 · 8 Nov 2011 at 21:47

maximusmi2 said:
Anyone else having issues tonight in the South West?

Some websites load instantly and some don't work at all. It's not my system as it's the same on my mobile and ps3.

Done all the usual stuff like reset the hub etc etc

Yeah im having issues all night,most webpages wont load,been like it for around 2-3 hrs.