Virgin Media Discussion Thread

Ace Modder · 13 Nov 2011 at 00:28

It's crap, I'm getting big "rubber banding" issues on BF3 due to what I can assume is the result of packet loss.

Cupra · 13 Nov 2011 at 00:58

i seem to be one of the few lucky ones with an ok vm connection

Kanifee · 13 Nov 2011 at 12:54

never had a problem with my line.

Wyrdo · 13 Nov 2011 at 17:15

Ace Modder said:
It's crap, I'm getting big "rubber banding" issues on BF3 due to what I can assume is the result of packet loss.

I'm getting the exact same issues since I moved to the 100Mb service recently, peak times it's almost unusable

I've just sent a complaint via the website, doubt anything will happen but I needed someone else to complain at rather than the support forums and customer services who just tell me to wait a few hours and it should get better.

100Mb service!

londonbairn · 13 Nov 2011 at 19:12

Ours is fine we did have major issues at the start but this was down to a combination of poor wiring and Superhub wireless issues both causing dropouts and volatile SNRs.

I never see it drop speed it always maxes out on Usenet etc.

Just waiting for 100mbit in Ealing...

MagicUK · 13 Nov 2011 at 22:05

mines been great:

Sp00n · 13 Nov 2011 at 23:01

Just your average sunday night :/

Ace Modder · 14 Nov 2011 at 09:08

Looking over this thread it's quite clear that the issues are due to peak time and the number of users online, so VM need to sort this out by increasing the capacity loads.

Furyus · 14 Nov 2011 at 09:31

jeez, you guys are lucky !!!!

I live in Weston-super-Mare and we are lucky if we get 3mb hahaha,
BT have just rolled out that infinity FTTC, which is only on one exchange ! and i aint on it !!!!!

i wonder if we will ever get VM .....

Furyus · 14 Nov 2011 at 09:34

Phemo · 14 Nov 2011 at 09:58

Furyus said:

I see that speed test was taken on a Sky connection so how does this relate to a 50 meg Virgin connection exactly?

DoubleCheese · 14 Nov 2011 at 23:22

Here's a good speed test result tonight. I should be on the 50Mb service but last weekend asked to be downgraded to 30Mb as it was supposedly unaffected....got £20 refunded off my bill too. Whooppiee!
It peaks at 2.6Mb but it hovers at under 1Mb so its almost impossible to stream or download anything.

Nothing has changed so first thing tomorrow I'm going to cancel. I'll miss the XL TiVo, but thats all.

deuse · 15 Nov 2011 at 07:20

"update our Acceptable Use Policy"

http://community.virginmedia.com/t5...date-to-our-Acceptable-Use-Policy/td-p/848899

Going to have a good read later.

Andrew Moore · 15 Nov 2011 at 10:19

I had a packet loss of 68% on Virgin last night between 6pm and 8pm. From 8PM until 11Pm My pocket loss was not measureable!

All that download speed but worse than dial up.

Not amused!

Wyrdo · 15 Nov 2011 at 11:29

Andrew Moore said:
I had a packet loss of 68% on Virgin last night between 6pm and 8pm. From 8PM until 11Pm My pocket loss was not measureable!

All that download speed but worse than dial up.

Not amused!

Sounds exactly the same as my connection

China Man · 15 Nov 2011 at 11:38

I have BF3 and it is unplayable on my 30mb connection

Essexraptor · 15 Nov 2011 at 12:57

Ace Modder said:
Looking over this thread it's quite clear that the issues are due to peak time and the number of users online, so VM need to sort this out by increasing the capacity loads.

Would have to agree at the moment

just tested (1255pm) to Milton Keynes (50 miles) and returned a A result

to Chicargo (US) where the main clan server I use is based and came back B with 0% package loss on either.

50Mb package - fibre optic to street and wired to Home Hub

squarepusher · 15 Nov 2011 at 16:11

Just ordered 50mb today, sick of my 10mb connection and some parts of the day getting just 500k... dont know if i will have the same problem but hopefully ill be moved up the priority ladder and be able to watch youtube videos smooth and watch iplayer etc for an extra £14 a month...

after reading and seeing the speeds on here I cannot wait to get me some hd content through my ps3

. I'm hoping the problem of when the clock hits 11 everything slows right down majorly. I surely should notice a big difference any how.

What exactly will the engineer do? how is the super hub installed? and is it exactly 'super'? on a netgear > to airport express atm.

Essexraptor · 15 Nov 2011 at 18:57

squarepusher said:
Just ordered 50mb today, sick of my 10mb connection and some parts of the day getting just 500k... dont know if i will have the same problem but hopefully ill be moved up the priority ladder and be able to watch youtube videos smooth and watch iplayer etc for an extra £14 a month...

after reading and seeing the speeds on here I cannot wait to get me some hd content through my ps3 . I'm hoping the problem of when the clock hits 11 everything slows right down majorly. I surely should notice a big difference any how.

What exactly will the engineer do? how is the super hub installed? and is it exactly 'super'? on a netgear > to airport express atm.

Frankly nothing that you can't do yourself.

Engineer arrived when I was out and Mrs in.

Was here 5 mins tops. Connected Hub which he hard wired to lappy ... checked it was working ... done. Left old modem behind.

Spent a little time myself, when I returned and realised that he basically had done nowt, changing admin password, selecting wi-fi channel to avoid neighbour channel conflicts and setting up static IP for my gaming rig.

Super? well it has a lot of nice features.. MAC address filtering... ability to set access times if you have kids etc

but nowt special

Embed · 15 Nov 2011 at 19:21

Connection is constantly dropping, every 20seconds or so.
Edinburgh area 11

Anyone else getting issues?