Virgin Media Discussion Thread

Despite reading all the horror stories over the web.. I had this installed yesterday..

Engineer knew exactly what he was doing, could answer any questions I had and was really polite aswell.

I have to say, I'm really really impressed.. Through wifi, I'm hitting 47mb/s on download and 1.5mb/s on upload..

My flatmate had to download a patch for City of Heroes last night which was 2.8gb, it took 5 - 6 minutes to finish, AMAZING!
 
UTTER_FILTH said:
Despite reading all the horror stories over the web.. I had this installed yesterday..

Engineer knew exactly what he was doing, could answer any questions I had and was really polite aswell.

I have to say, I'm really really impressed.. Through wifi, I'm hitting 47mb/s on download and 1.5mb/s on upload..

My flatmate had to download a patch for City of Heroes last night which was 2.8gb, it took 5 - 6 minutes to finish, AMAZING!
Click to expand...

There are horror stories for any firm if you look hard enough.
 
why are you lot getting your 50meg. its so ridiculously unfair :'(
virgin said mine would be fixed by end of october, it wasnt. 17th nov, it wasnt. 23rd nov, it wasnt. 30th nov, it wasnt.
now they say they are working on it 1 day a month until january. 1 day a month!!! its absolutely shocking. But it will have been over 8 weeks since our formal complaint by then so we will be cancelling the contract and moving straight to Be, which i have at home and is PERFECT.

but until january i have to stick with this terrible service which makes any online game unplayable due to constant packet loss of >25%, 1000ms pings and 2000ms jitters. also the speeds vary anywhere between 0.2mb and 15mb, but never anywhere near close to "50". frankly ridiculous and it should be illegal what they are doing, i will never go anywhere near anything virgin media related ever again even if i was paid to do so.
 
Is there anyway to get a static IP with virgin without having to buy business package?

Im bored of only having 4mb from bethere due to the length of my line and we had NTL many years ago but moved cause they were shocking.
 
Sp00n said:
Is there anyway to get a static IP with virgin without having to buy business package?

Im bored of only having 4mb from bethere due to the length of my line and we had NTL many years ago but moved cause they were shocking.
Click to expand...


No, however the IPs are very sticky indeed.

I only ever had one IP on 20mb and this changed when I got 50Mb as I changed the router.

The IP is based on the device connected to the modems LAN interface (usually your router) so provided you don't change your router, you'll have the same IP indefinatelym, excepting any VM work that re-allocates. You can also use the DynDNS client in the router too.

Only thing you wont have access to do is to set the reverse DNS on that IP.
 
Well that balls' up that idea, I need a static ip for mx + A records and im not taking the risk of having a "fixed ip" instead of a static one, why the hell can't they just charge me extra for a static IP like every other ISP :(
 
So annoying, i can get the 50mb if i want it, but wont go near Virgin, given the nightmare i had with the cable service near me 4yrs ago.

Virgin took them over, and i really dont see why a name change would improve the oversubscribed UBR's , which meant lousy speeds and browsing that was faster on dial up.

With my ADSL, i get 3.5mb, 24/7 365 days a year....slow but reliable....

Cable broadband is such a post code lottery, you dont know what its going to be like until you have it installed and by then it can be too late...:mad:
 
Grace period or not if they can't supply what they offered and you ordered and paid for then you have a right to cancel. You could accept a price reduction / slower package which undoubtably they'll offer you if you don't get good speeds but if it was me I'd tell them no thanks.

I bit the bullet as our village is miles from the exchange but is cabled. Generally speaking we get 40+ throughout the day, occasionally dropping to 38 (lowest) to 53 (highest). I've found virgin to be more than helpful with speed issues.
 
ive just ordered and ive got 28 days after install to cancel! i got 50mb bb/phone line/top tv package! for the first 2 months its £11 per month then ive been told i can downgrade to basic tv package and then the price will £39pm plus as i took the top tv package i got a free v+HD box saving £75, to be hoesnt really happy, the annoying thing is BT enables my line on the 11th Decemeber so got a 12 month contract at £11.50 per month but i got o2 with £100 cashback but as im near the exchange im gonna get about 19mb with adsl2 according to my line stats, so im gonna have around 70mbs a second if i could use both connections! i told the misses will use o2 for sky player on the xbox 360 as my sisters got sky so il get her sky id!

theres no way BT will cancel my line i dont think!
 
I just upgraded today from 20Mb to 50Mb and am currently downloading at 4MB / sec which is roughly double what I was getting from 20Mb.



Speedtest.net result is a little dissapointing though and never went above 35Mb.

How does this compare with everyone else's 50Mb?
 
cyber69 said:
I just upgraded today from 20Mb to 50Mb and am currently downloading at 4MB / sec which is roughly double what I was getting from 20Mb.



Speedtest.net result is a little dissapointing though and never went above 35Mb.

How does this compare with everyone else's 50Mb?
Click to expand...

I'm roughly about the same distance from the nearest exchange.
Your speed should be highler. Have you tried updating the firmware for your router? and are you using wireless N?

I had issues with speed until I updated the firmware for my router and it shot up from average 16Mb ish to, now 45+Mb/sec.

I would give it up to 48hours to stabilize, if your connection still remains at 20-30 after 48hours, then do something about it :)
 
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