Virgin Media Discussion Thread

PakJai said:
I'm roughly about the same distance from the nearest exchange.
Your speed should be highler. Have you tried updating the firmware for your router? and are you using wireless N?

I had issues with speed until I updated the firmware for my router and it shot up from average 16Mb ish to, now 45+Mb/sec.

I would give it up to 48hours to stabilize, if your connection still remains at 20-30 after 48hours, then do something about it :)
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I called the VirginMedia helpline last night and after some checks they said they would send an engineer out today to look at the modem.

I tried their D-Link DIR-615 router and my DIR-655 and both gave the same mixed results.

Will post back on here with what happens later today when the engineer has been.
 
:eek:
cyber69 said:
I just upgraded today from 20Mb to 50Mb and am currently downloading at 4MB / sec which is roughly double what I was getting from 20Mb.



Speedtest.net result is a little dissapointing though and never went above 35Mb.

How does this compare with everyone else's 50Mb?
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this was the day it was installed

http://forums.overclockers.co.uk/showpost.php?p=15409923&postcount=2

sometimes i hit over 100mb and others it's just over 50mb.
Not had under 45mb though whenever i have tested it and once got over 200mb

download speeds vary depending on location. Downloaded Dirt 2 the other week from a UK server through Steam @ 2mbs/3mbs. changed my location when formatted and dowloaded @ 5.5/6.5mbs :cool:

also downloaded 9.12 driver from ATI @ just under 6mbs
http://forums.overclockers.co.uk/showpost.php?p=15547282&postcount=3
 




Duke said:
Doesn't always work that way. All traffic will go via London unless Speedtest have peers with Virgin Media. So you will find better results from using the London test (or are you on 20mbit anyway?)
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I'm on 20Mb, yes. I got traffic shaped today, 75% speed reduction for 5 hours. Didn't bother me, was back up when I wanted to game.
 
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Having moved house over Christmas (starting on 23/12), we're finally back in a cabled area. My 50 meg install (plus XL TV and XL phone) is booked for 15th Jan. It seems to be taking ages to roll around. :( I'll update with results once it's finally installed and working. :D
 
I just ordered this today, will be installed on the 21st. I am just wondering; Will the engineer person bring the router or will it arrive in the post?

If by post, any idea if it will arrive before the installation date or not? Also, anyone know the spec of the Router + Modem used?


Thanks, Cas.
 
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[Cas];15703589 said:
I just ordered this today, will be installed on the 21st. I am just wondering; Will the engineer person bring the router or will it arrive in the post?

If by post, any idea if it will arrive before the installation date or not? Also, anyone know the spec of the Router + Modem used?


Thanks, Cas.
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No offence mate but read the thread. Those questions and more have already been answered. ;) The engineer will bring the router (DIR 615) and modem on the day. Specs are freely available on google, the modem model is posted early on in this thread for you.
 
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Had it put in 22nd Dec.

Astraweb seems to max out the connection at about 5500-6000KB/s

Im not using the free router either, I got the DIR-615 from VM, I already have a DIR-655. Although I may use it as a switch if needed.
 
When things are *working* I get 50.7Mb/s from either Sittigbourne or London locations every time.

Sometimes when I start up usenet after a few mins / few hours my speed will drop from 5000+KB/s down to 1000KB/s and I then start getting 15-20% PL started from the first hop in the Virgin network (Basildon, Essex) regardless of whether or not I am downloading.

Rebooting my modem (not router) generally cures the issue although sometimes not untill its been rebooted several times.

I've had engineers out more times then I care to remember and usually they are not very helpful at all. The last engineer that came (last week) did manage to increase my power levels which in turn has stopped all the 'Correctable Codewords' I was amasing previously (10+ a second).

Anyone got any ideas as to why my Virgin doesn't like usenet?
 
Has anyone recently experienced slow/lag connection with their 50meg line? I came back home last night to a dumbed down connection speed. I have changed nothing my end.

I live in Hampshire.

EDIT: Do any of you work for VM or something? My connection is fine now!
 
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When using speed test we were told by the engineer unless you are downloading from somewhere where the connection is g'teed to be fast enough then use the maidnehead speedtest server as its fastest and soemthing to do with VM paying for it to support 50mg or something like that what ever when we test we get the fastest speeds from there.

Also all you none 50mg people you are on different servers theres no point complaining really its part of the reason they want you to pay for 50mg the house next door to us has 20mg they never get it really because every student in portsmouth has 10 or 20mg bb hense we have 50mg and fly along with no issues!
 
Well they came as promised! I'm very VERY impressed to be honest. The install team were prompt, polite, very helpful and professional. The garden looks like they haven't even been (except they cleared the ice off the drive for me!), despite them needing to trench through two borders, a large lawn and a driveway. The internal wiring is immaculate, and they were very knowledgeable. I had a long chat with the broadband engineer about the local UBR, STM, VM policy, linux and piracy, and they left me to it.


Very pleased indeed! I'm pulling 6.x MB/sec from Usenet and FTP, and even my VPNs are seeing 45Mbps or so. It has made moving house and area so worthwhile! :D
 
marv said:
i dont trust speedtests :(
[/quote]

That's nothing to do with the speed test. Your antivirus is caching the file before delivering it, resulting in an erroneously large speed. Disable any real-time scanners, refresh the speedtest page and try again. You should find a much more sensible result. ;) (EDIT: The London server is generally the best one for an accurate cable speed test, btw.)

I notice your ISP is listed as Virgin Media whereas mine is Telewest. Does that mean I'm on an old-style UBR? Is this any better or worse? Anyone?
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My 50 meg is still going strong, it picked up over christmas to an acceptable level, cos the students buggered off, now they're back, and the good old reliable virgin 50meg service is back...
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Cant even do a pingtest.net because it lags out as we have OVER 90% PACKET LOSS!!!


ARGGGHHH i hate virgin media so much. If i knew the people who were directly responsible for refusing to invest in any server equipment in newcastle i would happily stamp on their head until they died. I feel it would help me feel slightly better.

Literally cant even load websites, especially on weekends, like when was that speedtest i posted? about half an hour ago or something? it has taken that long for me to load these forums and post this. It is an absolute joke.

For anyone going to Newcastle University if you somehow come across this thread when googling if virgin media is good.. IT'S NOT! it's the worst service ever!

Edit: Internet is picking up slightly as it gets deeper into the early hours of the morning, managed to actually complete a pingtest

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a sterling result i'm sure you'll agree.
Man what i wouldn't give for some adsl. My o2 at home is unbelievable perfect, i get grade A on pingtest to Los angeles!
Copper wire till i die...and i will be dead before i ever buy anything from virgin media again, hell even if they offered me everything for free i would still refuse it. 56K dial-up is actually better than 50meg, which you think is hyperbole, but its genuinely true. at least you never got packet loss, you could online game on dial-up...not on virgin.
 
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You see, stories like the one above is why i wont risk the allure of 50meg, which is available, over my 3.5mb ADSL which runs perfectly 24/7, 365 days a year....

The stress and hassle involved when it doesn't work, just isnt worth it.
 
Mines sweet i always get 6mb/s download on Astraweb had some issues with it in the first 2 months but since then its sweet as had it installed since July last year, i managed to get them to agree to 50mb @ 20mb prices for a year because of the problems i had in the first 2 months.

You can't not want it because of how it is for someone in a certain area you need to find out how it is by you, maybe you missing out on a great service.
 
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