I live in Newcastle upon Tyne and this is my current broadband speed with VM at "20Mbps"
this kind of speed is deplorable. I'm due to move house in July and was considering 50Mbps, but if that's the kind of speed i receive, then i don't think i'll bother. Can anyone in the Newcastle area vouch for VM's 50Mbps service?
I'm from Newcastle and I can say I can't fault the VM subscription on 50Mb service. I regularly get 6.02Mb/sec from newsgroups.
All I can say is that you should try removing the router from your setup if you're using one or try factory resetting the modem.
I can honestly say I wouldn't live in an area that doesn't have a 50Mb Virgin Media service and I work for Sky broadband technical (let the lynching begin) which I can have at a discount.
As another poster said the WNR2000 is problematic and often does cause dropouts and speed degredation.
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