Virgin Media Discussion Thread

UberTiger · 17 Oct 2015 at 13:49

I've been on 152 for the last 12 months, are all 152 accounts automatically being upgraded to 200?

Only just realised that the fastest speed as been raised.

Raiden85 · 17 Oct 2015 at 16:17

seanyc5 said:
Im currently on about 15Mb Sky. Its getting a little slow now ie. 4k youtube and games ever increasing in size.

Looking at getting the 200Mb line on it own for £42 a month. How good is it and likely am I to get anywhere near that speed? Im about 0.75 mile from the closest exchange. Are any of you getting the 25mb/s download speed or close too?

Thanks,
Sean

Unlike ADSL your not limited by distance with Virgin. I have been with Virgin, then NTL since 2002 and I have always had the fastest speed without any issues at all.

Virgin always give you a slightly bigger speed than advertised to compensate for overhead. So I'm paying for 200 down but I really get 209 down 99% of the time.

Downloaded a big 18gb file in 10 mins. So I'm very happy with that speed.

As long as your area is not oversubscribed whatever speed you pay for is what you get.

Azza · 17 Oct 2015 at 16:29

Just rang up to cancel my service.

Probably just going to sign up in my gfs name in the new house though as the speed has been great and it's still cheaper for the Big Bang bundle that Sky or BT's offering.

seanyc5 · 17 Oct 2015 at 16:31

Radeon123 said:
Unlike ADSL your not limited by distance with Virgin. I have been with Virgin, then NTL since 2002 and I have always had the fastest speed without any issues at all.

Virgin always give you a slightly bigger speed than advertised to compensate for overhead. So I'm paying for 200 down but I really get 209 down 99% of the time.

Downloaded a big 18gb file in 10 mins. So I'm very happy with that speed.

As long as your area is not oversubscribed whatever speed you pay for is what you get.

Yeah sounds good. I want me some off that! Are you a salesman haha.

So even the biggest games at about 50gb take about 25-30mins?

faceman123 · 18 Oct 2015 at 23:15

£25 200mb. ****ed of they increased the price by £2. need to recall retentions.

Raiden85 · 18 Oct 2015 at 23:32

faceman123 said:
£25 200mb. ****ed of they increased the price by £2. need to recall retentions.

I'm paying £39 for mine (broadband only) and I have been a customer for around 13yrs.

Will have to see if I can get that reduced.

Raiden85 · 18 Oct 2015 at 23:44

seanyc5 said:
Yeah sounds good. I want me some off that! Are you a salesman haha.

So even the biggest games at about 50gb take about 25-30mins?

I'm just a happy customer

Just over 30mins for a 50gb download at 209 Mbps according to this calculator. Pretty decent time.

http://download.stormloader.com/

ubern00b · 19 Oct 2015 at 16:30

So I had Virgin installed today. The installer decided to cut my Sky cable coming in from the dish. I live in rented accommodation and the sky dish is on the inventory, so they will expect a working sky dish when I vacate the property. What are the chances of Virgin coming back to fix this?

I wasn't there for the install, my girlfriend was. She wouldn't have had a clue what they were doing.

waspy88 · 20 Oct 2015 at 00:05

I got an email saying i'd been upgraded to 200mbs did you have to reset router for it to work?

deuse · 20 Oct 2015 at 06:35

Has anyone else been getting no connection because of no DNS or DNS error when you restart the SH2?

Adamthegreat984 · 20 Oct 2015 at 22:59

Getting bumped from 100mb up to 150mb, but they wont do it with superhub 1 so im getting a self install superhub 2ac delivered on saturday.

Will my new speed kick in then ?

Captain · 20 Oct 2015 at 23:57

Got my upgrade from 152 to 200 today, can't say i notice any difference at all.

Apart from using Zab

skaif · 21 Oct 2015 at 06:32

Also got my upgrade!

That was on wifi so pretty impressed!
So far not had anything about a price hike so my £24 a month package (line rental paid up front at £144 so £12 a month) seems to be holding!
Shame about the uploads though!

Pizzaboy2003 · 21 Oct 2015 at 09:52

To you guys that is getting the upgrade though could you state where in uk you are so people could see if near them or is there a upgrade amp off some kind I have not seen

ScoobyDoo · 21 Oct 2015 at 14:59

ubern00b said:
So I had Virgin installed today. The installer decided to cut my Sky cable coming in from the dish. I live in rented accommodation and the sky dish is on the inventory, so they will expect a working sky dish when I vacate the property. What are the chances of Virgin coming back to fix this?

I wasn't there for the install, my girlfriend was. She wouldn't have had a clue what they were doing.

Theyve been doing this recently and shouldnt be. They need reporting. Friend of mine also had this. Sky installers are also doing it, cutting the virgin cables that short to the ground a re-pull is needed.

Captain · 21 Oct 2015 at 16:04

Pizzaboy2003 said:
To you guys that is getting the upgrade though could you state where in uk you are so people could see if near them or is there a upgrade amp off some kind I have not seen

Birmingham

seanyc5 · 21 Oct 2015 at 19:02

200MB £42 a month with free self install any way I can this price down? New customer. Does it come through the phone line then and is only fibre up to the exchange? I had assumed at that speed it was Fibre to the door?

AlanJ · 21 Oct 2015 at 19:07

Its fibre to the cabinet then coax to the house. They don't use the telephone line for Broadband.

seanyc5 · 21 Oct 2015 at 19:10

AlanJ said:
Its fibre to the cabinet then coax to the house. They don't use the telephone line for Broadband.

So they must come and install it then? Surely they dont just put a coax junction box on the outside of the house and drill a hole to poke a cable through to the router, leaving 'us' to connect said cable to the router and finish install?

skaif · 21 Oct 2015 at 19:20

Clov!s said:
Birmingham

Luton

seanyc5 said:
200MB £42 a month with free self install any way I can this price down? New customer. Does it come through the phone line then and is only fibre up to the exchange? I had assumed at that speed it was Fibre to the door?

That sounds like the standard price. Try paying your line rental up front. I am an existing customer and managed to get it for £144 despite it going up. With XL BB and M Phone I am left paying £24 a month after a £6 loyalty discount

seanyc5 said:
So they must come and install it then? Surely they dont just put a coax junction box on the outside of the house and drill a hole to poke a cable through to the router, leaving 'us' to connect said cable to the router and finish install?

If you opted for self install (didn't know there was such a thing if you have not had VM before) then I assume they will do just that! Better off letting them come in and check the signal to the modem etc. Don't bother with the configuration of router part of the installation, thats pretty basic anyways