Virgin Media Discussion Thread

I'm confused, have been with virgin 50mb for about a year now.

Have a standard black modem box thing, what is super hub etc?

I achieve 50.1mb.
 
The super hub is a combined router and modem if i am not mistaken, i personally do NOT want it! the built in router will not be a patch on my Netgear WNDR3700, and the firemware is liekly to be crap.

Them insisting on an install visit is pointless, because they can check basic signal levels remotely, and all they did in my case was swap the modems over, suggested i run TCP IP Optimiser to make sure my settings were ok, which they were, and that was it, total waste of the cost of the "install" visit, even the guys that came out did not understand it.... I will be selling the D-Link router they gave me to recover this cost !

About the "super hub"....
http://help.virginmedia.com/system/...YPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=

and how to get it...
http://help.virginmedia.com/system/viewArticle.jsp?uuid=8579234F-00D5-4FF5-977A-D8B0A2BADA90
 
Can anyone who has the Superhub comment on its performance under load, ie when 2 or 3 separate computers are browsing, or while downloading via multiple connections, etc please :)
 
anticonscience said:
Will look forward to actual results once I get a NG account sorted at the weekend.
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You already have a NG account! news.virginmedia.com :D

Speeds are excellent on the VM server (actually provided by Highwinds Media), maxes out my connection after midnight. Solid 5.7MB/s.
 
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I know about the VM servers, but for some reason, my download maxes out at 1.3Mbps on that and I wanted to try a paid service to see if that helps.

Granted this is on my wireless connection, I tried it wired into the superhub and a download from blueyonder game files was at a rate of 5.7Mbps, so I know it's working ok.

How do I find out if the limitation is with my laptops wireless?

The card is a Ralink rt3090 802.11b/g/n.
 
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anticonscience said:
I know about the VM servers, but for some reason, my download maxes out at 1.3Mbps on that and I wanted to try a paid service to see if that helps.

Granted this is on my wireless connection, I tried it wired into the superhub and a download from blueyonder game files was at a rate of 5.7Mbps, so I know it's working ok.

How do I find out if the limitation is with my laptops wireless?

The card is a Ralink rt3090 802.11b/g/n.
Click to expand...

Indeed the Virgin servers could be capped in a different way to others, so probably not best to use them as an example. However if you can try it while wired it would be better.

To test the limits of your wireless simply download something you know runs at full speed over the wireless connection and see what speed you get! Or do a few speed tests etc.

anticonscience said:




Wired connection.

Not sure what's going on with the ping test.
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Very very high packet loss there, not a good thing. Could be a few things, but I'd just try running the test again.
 
asim18 said:
You already have a NG account! news.virginmedia.com :D

Speeds are excellent on the VM server (actually provided by Highwinds Media), maxes out my connection after midnight. Solid 5.7MB/s.
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I've been running on my old mans machine via wifi and home-plugs for a while now, and my modem is at the other end of the house, where my pc usually is, but is broke, so i haven't been getting full speeds, but before i moved over to this one i was getting pretty much full speeds most of the day not being capped because of type of traffic, although your right, quiet hours were more stably solid high speed with little fluctuation even small deviations

benftl said:
7 days retention, but better than nothing I suppose!
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yup, learn to keep an eye out for new stuff you want, and troll a few sites for stuff you might not know about, and then get something like an astraweb pre-paid deal, i think it was like 180GB for $25 well worth it if you can limit the amount you hit it, the first 180gb package i got lasted me nearly 6 months i think it was, so $25 vs the $66 ($11 a month) ... no contest !

http://www.news.astraweb.com/downloadplans.html

had good speeds and consistency out of astraweb too, works well with alt.binz program
 
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Mithent said:
Yes, but there's no way you'd get that download speed with that kind of packet loss. It's actually caused by IP Flood Detection done by the Superhub firewall:
http://www.cableforum.co.uk/board/35142086-post230.html
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Ah interesting! Good to know for when I get mine installed... if I ever get mine installed. Currently there is a bug on their system that says I can only get 10mb and 20mb internet and nothing else. Now this house used to have - and is still wired up for - TV in 3 rooms and a phone line in 2 rooms and their system says every other house on the street can get everything... So yea, their system is broken lol. Waiting for them to send a spotter out and find out what's what, then they will let me upgrade! Argh!
 
Mithent said:
Yes, but there's no way you'd get that download speed with that kind of packet loss. It's actually caused by IP Flood Detection done by the Superhub firewall:
http://www.cableforum.co.uk/board/35142086-post230.html
Click to expand...

what do you know ... "super-hub fiddling" problems already :rolleyes: .... i hope to god there is another option available by the time i upgrade, i really really really do not want a virgin crippled router.

omg-do-not-want.jpg
 
Hi,

Just wanting some opinions on Virgin installation and speeds (in Walthamforest, London area). We are thinking of swtching over to Virgin for everything along with 50mb broadband.

Are speeds and reliability in this general area quite good?

We would like the TV & phone downstairs with the broadband superhub upstairs, happy for them to put the cable a long the outside of the house. Would the engineers be happy to do this sort of thing?

Thank you
 
Shoza said:
We would like the TV & phone downstairs with the broadband superhub upstairs, happy for them to put the cable a long the outside of the house. Would the engineers be happy to do this sort of thing?
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I'd be interested to know the answer to this as well. :)
 
When I moved into this house it had existing cable but I told the engineer I wanted the modem put into my office (upstairs) and the TV into one of the bedrooms which he was more than happy to do :)
 
Shoza said:
We would like the TV & phone downstairs with the broadband superhub upstairs, happy for them to put the cable a long the outside of the house. Would the engineers be happy to do this sort of thing?

Thank you
Click to expand...

nichorob said:
I'd be interested to know the answer to this as well. :)
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Yes they will do that. There are 2 cables one for the net and the other for the phone and tv.

The guys that done mine drilled from the inside out so move stuff out of their way before they come.

edit=beaten to it :)
 
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