Virgin Media Discussion Thread

megatron said:
@Rainmaker
CG3103D:
http://s823.photobucket.com/albums/zz155/sgtsixpack/pc/virgin%20media%2030mb/?action=view&current=superhub2.png
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Interesting. I got the data sheet (and the version the superhub is based on) from Ignitionnet over at Cable Forum. He's a tier 3 tech with VM, and seems to know what he's on about. Maybe that reference in the help pane is just a firmware bug; I'm presuming much of the help applies across the range and they just copy-paste them... maybe they forgot to change the version number when they did so? Dunno. :confused:
 
megatron said:
I followed your instruction but I have been running speed tests and using the service with IP flood detection with no issues (10 ping). Have u got a source?
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Cable Forum again (there are a fair few VM employees, including a tier 3 tech on there). Try pingtest.net and see what line quality your results throw up, with and without IP Flood Detection.

You'll find, as did everyone else, that it's an 'F' with it enabled, and an 'A' (hopefully) with it disabled. It interferes with packet transmission. On my line:

With IP Flood Detection enabled:
31617417.png


With IP Flood Detection disabled:
31617578.png


Notice the 58% packet loss when it's enabled, and how it goes back to normal with it disabled. :)
 
Rainmaker said:
Yes, disable the IP Flooding check or you'll have awful packet loss and other speed issues. Log into the superhub, click Advanced Settings (the small link under the three big pictures after you log in), and go to Services (under Content Filtering) and untick the IP Flood Detection box. Hit Apply, and you're done. :)

Not sure what you mean about just using the new superhub and the co-ax being too short. Can't you just get a longer ethernet cable to your PC?
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Thanks, done the IP flooding. However, I have both wireless and wired connections and would like to move the superhub from where it is and loose the old netgear hub which they've connected it to.

Is still not strange that I don't have anything left by the engineer? No box, nothing!
 
izzop said:
Thanks, done the IP flooding. However, I have both wireless and wired connections and would like to move the superhub from where it is and loose the old netgear hub which they've connected it to.

Is still not strange that I don't have anything left by the engineer? No box, nothing!
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Do you need the netgear hub? I'm confused as to why it's plugged in at all. Are the four ethernet ports not enough for you or something (eg you have more than four ethernet connected machines)? If not you can remove the old hub and plug directly into the superhub.

As for not leaving any boxes, you're not missing anything. They come in a plain brown (OEM style) box with nothing of interest inside. ;)
 
Rainmaker said:
Do you need the netgear hub? I'm confused as to why it's plugged in at all. Are the four ethernet ports not enough for you or something (eg you have more than four ethernet connected machines)? If not you can remove the old hub and plug directly into the superhub.

As for not leaving any boxes, you're not missing anything. They come in a plain brown (OEM style) box with nothing of interest inside. ;)
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Four will be fine, this is as the engineer left it!! Came in plugged in my exisiting netgear hub into the superhub and left, when he left he told me to keep testing the speed on speedtest!

So currently have a superhub in a cupboard under the TV!! Co-ax isn't long enough to put it on the shelf where the existing netgear is.

Can't say I'm impressed with the switch over.
 
It's at 50..... just



Although him plugging the superhub into a 'G' rated netgear hub surely isn't the most logical :confused:
 
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izzop, dump the old Netgear switch and use the superhub directly.

Also guys, when using speedtest.net always use the London server even if you're far away from it (as I am). Due to VM's routing, London will always provide the most accurate results for your VM speed tests, as follows:

1151365587.png


:)
 
I have been having a bit of an odd problem, when i am downloading something in the background, anything. I cannot surf any pages normally, most pages timeout and fail to load, a few websites work but slowly and You Tube videos embedded in a post will have a webpage time out box. If i stop the download then everything goes back to normal and i can surf at super fast speeds again. The connection is almost never maxed out but i still have this problem

Can anyone help?

EDIT - I'm on 50Mbit

(Does this IP Flooding have anything to do with it?)
 
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robgmun said:
I have been having a bit of an odd problem, when i am downloading something in the background, anything. I cannot surf any pages normally, most pages timeout and fail to load, a few websites work but slowly and You Tube videos embedded in a post will have a webpage time out box. If i stop the download then everything goes back to normal and i can surf at super fast speeds again. The connection is almost never maxed out but i still have this problem

Can anyone help?

EDIT - I'm on 50Mbit

(Does this IP Flooding have anything to do with it?)
Click to expand...

I had slow browsing issues aswell, turned off router firewall and all was working fast again.
 
I have the BT 40mb package and before that I only had 6mb/s. Theres nothing like the speed you get from fibre optic, beats waiting around all day for steam etc. No game drop outs either since I upgraded.
 
I have been having a bit of an odd problem, when i am downloading something in the background, anything. I cannot surf any pages normally, most pages timeout and fail to load, a few websites work but slowly and You Tube videos embedded in a post will have a webpage time out box. If i stop the download then everything goes back to normal and i can surf at super fast speeds again. The connection is almost never maxed out but i still have this problem

Can anyone help?

EDIT - I'm on 50Mbit

(Does this IP Flooding have anything to do with it?)
Click to expand...

Reposting my problem on the new page :P i will try the firewall thing but wouldn't that leave me open?
 
I envy you people showing connections with jitters of 0 and 1ms.

I have NEVER had it that good on cable, the jitter is always 5ms at least, usually more.
 
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