Vodafone broadband any good?

xdcx · 10 Oct 2017 at 16:08

new boy said:
Vodafone use BT Openreach kit. The service will be the same as everyone else.

That conflicts from what I have heard from others but I am 100% more inclined to believe what you have said and thought it was more than likely the case

stoofa · 10 Oct 2017 at 19:01

xdcx said:
That conflicts from what I have heard from others but I am 100% more inclined to believe what you have said and thought it was more than likely the case

Contradicts everything I've heard too - but happy to bow to knowledge of people who actually know.

BigT · 10 Oct 2017 at 20:47

I thought that Vodafone used Openreach like everyone else from the Exchange but leverage Cable & Wireless’ backhaul network from when they acquired them in 2012ish

new boy · 10 Oct 2017 at 20:55

Hmmm. Perhaps I've given false information? I was under the impression that all fibre was using the same equipment, with the exception on virgin who have their own equipment. I'm going to say I'm probably wrong if two people think otherwise, as I am far from an expert.

Subliminal Aura · 10 Oct 2017 at 23:30

Anyone else notice how the Vodafone connect router does not allow DNS forwarding ?
I simply cannot trust any lookups via this connection

macpro:~$ dig @208.67.222.222 welcome.opendns.com +short <--- Request is never sent to 208.67.222.222 !

146.112.62.103

macpro:~$ dig @1.2.3.4 welcome.opendns.com +short <--- WTF How is this even possible ?

146.112.62.103

Workaround DNS over tcp works, the router blocks DNS over udp

macpro:~$ dig @208.67.222.222 welcome.opendns.com +short +tcp

146.112.62.102 <--- Real IP

crinkleshoes · 11 Oct 2017 at 11:50

Vodafone have managed to surpass Talk Talk as the worst broadband provider in the UK... endless problems, even with their leased lines.

BigT · 11 Oct 2017 at 13:30

I moved away from Vodafone some months ago and they're threatening me with a £70 charge for not returning their router despite three emails and two phone calls from me telling them it is say in its box waiting to go into the pre-paid returns envelope they haven't yet sent me.

My Plusnet router on my new service has stayed up for 50 days now synced at a speed 25% more than Vodafone could manage for only three days at a time before dropping the line. I've no idea how that is even possible! I don't care how cheap it is, I'd never return and I'm not surprised they're rated the worst.

KIA · 11 Oct 2017 at 18:37

BigT said:
I thought that Vodafone used Openreach like everyone else from the Exchange but leverage Cable & Wireless’ backhaul network from when they acquired them in 2012ish

Yes. There will be a GEA cable link in the parent exchanges.

jimjamuk · 12 Oct 2017 at 16:45

Still have VF BB and still working a treat. Even though I left VF I still have their employee discount applied @100% os don't wan tto change anything at the moment but have no need to. Yes VF split out onto 2 10Gb lines from the exchange to its a bit of both. Still cant complain everything works where VM were providing be less than 100kbps each evening with their contention issues

Defiant306 · 12 Oct 2017 at 23:16

I've started my move away from Vodafone as the peak time bandwidth has dropped to through put of 1.5-2.0MB's a second at night and I'm having inconsistencies with DNS returns and general freezes. The router lost its connect and config last week and since I got the service its dropped from 72mbps to 60mbps now in the last two years. Not 100% sure its Vodafone a fault but I cant get any answers from them and they are uninterested in talking to BT about my issues.

First stop new ISP and see how that goes.

PapaLazaru · 14 Oct 2017 at 08:49

BigT said:
I thought that Vodafone used Openreach like everyone else from the Exchange but leverage Cable & Wireless’ backhaul network from when they acquired them in 2012ish

This is correct.

Thaifood · 19 Oct 2017 at 22:28

so been on vodafone for a few weeks now.. to be honest it hasn't been to bad. i am still using the router they supplied. i have had a couple of drops, lowest speed i have seen is 35mb (i am only on 40mb) and have had the connection up for 8 days now.. for £20 a month it really isn't bad

Defiant306 · 25 Oct 2017 at 00:50

I switched over to iDNet today and so far tonight the connection difference has been like night and day! I admit that paying £61.80 a month for Priority service over a 80/20 line is expensive but I got a full 7.80Mb's connection to services that can stream the data to me at peak times tonight. I was lucky to get 2Mb's doing the same downloads over Vodafone's 80/20 package, the Billions 8800 NL2 router with this service is also like night and day on speed, connections and configuration.

I felt that to the end of my service with Vodafone they were getting saturated after a lot of cheap internet deals in the last 6 months, I was worried that the issues were at BT's exchange/DP level here where I stay but if tonights performance is a benchmark I'm flying high on my new service

bremen1874 · 25 Oct 2017 at 01:49

Vodafone to iDNet, that's some jump!

What does it get you that a connection from Zen wouldn't have done?

Even with my cheap-and-cheerful connection with Plusnet there're no detectable peak time issues (and I'd soon be off if there were).

Defiant306 · 25 Oct 2017 at 07:09

bremen1874 said:
Vodafone to iDNet, that's some jump!

What does it get you that a connection from Zen wouldn't have done?

Even with my cheap-and-cheerful connection with Plusnet there're no detectable peak time issues (and I'd soon be off if there were).

The iDNET package without Priority is basically around the same price, my account gets Traffic priority through their networking and agreed partners. Costs £12 of the £61.80, so their standard package is £49.80 compared to Zen's £46.99. A bit more expensive but they generally get very good reviews and some on Zen have said that they have been in decline a bit of late.

OldComputerGuy7 · 3 Nov 2017 at 01:30

I have signed up for Voda broadband previously a BT Infinity customer and seems great and works well cant tell the difference other than the price

The supplied router seems to work well and i get better wifi from it than my previous BT-Hub5, signal reaches to my workshop in the garden about 30m away so not bad.

I intend to get my PPPOE user/password at some point, i think most seem to get it from the Voda Live chat although it does not seem to work for me tried a few browsers not quite sure why lol. I am sure i will figure it out.

wesley · 3 Nov 2017 at 11:31

well, been with vodafone broadband for 3 weeks now. no disconnection. no wireless issue on amazon firestick

very happy

deano · 23 Jan 2018 at 19:03

I'm thinking of switching provider and have seen the very keen pricing from Vodafone!

Have been with Plusnet in the past who were good, slow down a little at night and support was a 40-minute wait if you ever needed it.

I'm on the fence about jumping to Vodafone, the majority of replies in this thread are pleased with it. There are plenty of reviews saying they wouldn't ever use Vodafone again as well, I know people only vent when it's bad.

So as I expect the standard of technical proficiency to be higher by the users who frequent these forums, Could I ask for an update form people who moved to Vodafone in this thread.

Length of time with Vodafone
package speed / actual speed
Supplied or own router

Thanks very much!

crinkleshoes · 23 Jan 2018 at 19:05

deano said:
I'm thinking of switching provider and have seen the very keen pricing from Vodafone!

Have been with Plusnet in the past who were good, slow down a little at night and support was a 40-minute wait if you ever needed it.

I'm on the fence about jumping to Vodafone, the majority of replies in this thread are pleased with it. There are plenty of reviews saying they wouldn't ever use Vodafone again as well, I know people only vent when it's bad.

So as I expect the standard of technical proficiency to be higher by the users who frequent these forums, Could I ask for an update form people who moved to Vodafone in this thread.

Length of time with Vodafone
package speed / actual speed
Supplied or own router

Thanks very much!

Don't do it... worst provider in the UK... didn't think anyone could beat Talk Talk in that competition.

I deal with a variety of supplier's broadband connections as part of my job, interact with other companies who deal with similar things and have dealt with various providers in previous jobs... EVERYONE agrees with how bad Vodafone are... stay away.

deano · 23 Jan 2018 at 19:07

crinkleshoes said:
Don't do it... worst provider in the UK... didn't think anyone could beat Talk Talk in that competition.

I deal with a variety of supplier's broadband connections as part of my job, interact with other companies who deal with similar things and have dealt with various providers in previous jobs... EVERYONE agrees with how bad Vodafone are... stay away.

Thanks for the feedback.

Are they worse than Plusnet?

Who would you choose for FTTC?