How this company is still in business i dont know, alter the name and still the same rubbish service with absolutely no way for your customers to make any kind of contact with them if thigs go wrong (which they do, a lot), i get that this is very area-dependant, im now waiting over 14 days for a basic delivery with these clowns, my local area everyone complaining items just going missing or no delivery at all with Evri.....usually if i see someone is selling something and the delivery is Evri i wont buy and look elsewhere.
When a recent order confirmation said "Delivered by Evri" my heart sank, now the date keeps slipping and the advise is "we will refund 3 days after failed delivery" well thats never going to happen if the date keeps slipping......kind of feels that they have your money held to ransom, think i would have had better luck if the delivery was through RoyalFail even with their strikes taking place, please people selling anything, please dont use Evri, its just not worth the hassle for your customers !
Edit 08/12 - Now informed that the packages are "missing in transit" from the original seller = Stolen is the reality lets be honest, seller of the original goods now willing to send again via a different delivery company, my local FB Group for my area has also manic with other peoples Evri parcels going missing and Evri really do not give a dam......a company that has no way for you the customer to make contact with them, should be avoided like the plague !
