Soldato
This may refresh your memory..
http://venturebeat.com/2012/08/16/world-of-warcraft-review-2004-2012-part-1/
People need to stop with the "this is the worst launch ever". Even BC was more problematic than WoD a week in.
Even if it was (I cant particularly comment as I do not remember), the game has gone through 3 full expansions since then... Had they not learnt anything? Now going the other way, could they have predicted a 3 million (I think) increase in subscriptions? Only people at Blizz will know that.
As for the watchdog thing, its stupid... They have given 5 days playtime to ALL accounts, even those not affected, which, to be honest, is really good of them IMO