Hazro - Any Update?

You seem to have a problem with me for some reason, why is this?

Yes I am happy with the Hazro, the green snow is currently fixed by switching outputs but it's not going to remain fixed down the line hence why I'll contact them before I lose the on site warranty advantage... I don't see anything wrong with this, do you? or are you one of these people who don't like progress in your own little world of seeing the bad in everything?

Bit of a troll if you ask me...
 
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Newbie chiming in here, I've been lurking on this thread for about a month and a half though.

Bought a HZ26Wi when they were on offer, towards the end of September I think? Got the same banding issue as everyone else (This image shows it nicely) and contacted Hazro about it via their webnote thing and had Jez? phone me and say 1, possibly two weeks for the recall, since then I've heard nothing, sent them another webnote at the start of the month and emailled [email protected] (as advised in this thread) on the 14th, still nothing.

I don't have a green snow issue with my 4870 but I do have some other interesting bugs.
Certain scenes, Crysis Warhead shows it nicely in some of the sections where it's late afternoon or early evening, the picture basically looks like a badly encoded MPEG4 file, muddy and blocky, Dead Space shows it too in certain scenes, I'm also getting a horizontal blue line about 2/5th of the way up across the screen flickering randomly but have only noticed this when playing SecondLife, so it may well just be an issue with that game and ATI cards (or it could be that on SL you have more time to take in the graphics than you do in an FPS)

The other annoying issue is that the LCD panel itself is not mounted straight, it's rotated slightly anticlockwise relative to the casing and in the botton right corner you can see the bare metal surround that attaches to the panel (I have the black version so it stands out rather a lot)

On paper the Hazro looked ideal, low lag without the terrible colours and viewing angles of a TN panel, finally an LCD to tempt me away from CRTs

Has anyone heard anything from them at all regarding the 26" versions or should I just return it to OCUK as faulty and go back to CRT? Didn't have any of this hassle with my old 21" Samsung CRT and 5x BNC cable.
 
Lum said:
Newbie chiming in here, I've been lurking on this thread for about a month and a half though.

Bought a HZ26Wi when they were on offer, towards the end of September I think? Got the same banding issue as everyone else (This image shows it nicely) and contacted Hazro about it via their webnote thing and had Jez? phone me and say 1, possibly two weeks for the recall, since then I've heard nothing, sent them another webnote at the start of the month and emailled [email protected] (as advised in this thread) on the 14th, still nothing.
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Just keep pestering them for info, someone sometime will get back to you. Use webnote, email, and even research the Birmingham phonebook when you get desperate (they dont like the phonebook option).

Lum said:
I don't have a green snow issue with my 4870 but I do have some other interesting bugs.
Certain scenes, Crysis Warhead shows it nicely in some of the sections where it's late afternoon or early evening, the picture basically looks like a badly encoded MPEG4 file, muddy and blocky, Dead Space shows it too in certain scenes, I'm also getting a horizontal blue line about 2/5th of the way up across the screen flickering randomly but have only noticed this when playing SecondLife, so it may well just be an issue with that game and ATI cards (or it could be that on SL you have more time to take in the graphics than you do in an FPS)
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OK, the blue line is a version of green snow. It will apear in dark areas mostly where some random colors break up the darkenss. So moody games like Deadspace or Secondlife are prime targets for this blue line. It happens on the 24i too.

Using powerstrip to manually adjust the frequency down can help some, but it will not relieve the problem. If it really is bad for you and you cant get used to it, you have three options:
1. Use the VGA port. There are no problems on the vga, and for vga it is actually quite clear. The problem may be is that if you have to change resolution for the game to run, the monitor may need to be warmed up first. And you can also turn the monitor on and off to reset it in case something weird happens.
2. Use a HDMI to DVI converter and use the HDMI port. We hear for some that there are less problems there, but you have to use a 420p, 720p, or 1080p resoultion.
3. Send it back. because this monitor most likely wont be upgraded again by service. Even a new firmware probably wont help that much.
Lum said:
The other annoying issue is that the LCD panel itself is not mounted straight, it's rotated slightly anticlockwise relative to the casing and in the botton right corner you can see the bare metal surround that attaches to the panel (I have the black version so it stands out rather a lot)
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As for the mounting, check that all the screws are tight. they get loose during shipping. Just be really careful not to strip it! But yeah, they stated that working with the aluminum is hard so there will not be tight seals allot of the time.
 
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Hi all,
Just had an email back from OCUK and they said to call Hazro on
just thought id let u all know the number.
My issue now is that im working so cant call them till i have a day off... ahemmm
think i will try yet another email to them!
And just for the record mrk, i agree with mrks approach my monitor is ok-ish but if there is a firmware update etc, i want it too. we paid for a perfect display so thats what we should get. and in the mean-time having the use of the not-quite perfect one is fine!
Ben
 
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rsgeiger said:
OK, the blue line is a version of green snow. It will apear in dark areas mostly where some random colors break up the darkenss. So moody games like Deadspace or Secondlife are prime targets for this blue line. It happens on the 24i too.
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It's not really happening in dark areas though, happens more in the light. I don't have any green snow issues either. I didn't get it on my old 7900GTX and SL does have known issues with ATI cards (font corruption, random framerate drops leading to a crash etc.) so I'm wondering if the blue line is something else altogether. I'll have to play some other games and pay attention to the visuals, only other game I'm currently playing where I'd get time to notice it is Bully, and I haven't seen it there yet.

Using powerstrip to manually adjust the frequency down can help some, but it will not relieve the problem. If it really is bad for you and you cant get used to it, you have three options:
<SNIP>
I'm still on firmware 1.0, need to get that sorted first I think. Don't really want to pay for Powerstrip. I notice ATI provide a couple of options such as "Use alternate DVI mode" and another one I can't remember the name of (not at home right now so can't check) has anyone tried these to see if they make a difference?

As for the mounting, check that all the screws are tight. they get loose during shipping. Just be really careful not to strip it! But yeah, they stated that working with the aluminum is hard so there will not be tight seals allot of the time.
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I think I'll let Hazro do that when they take my monitor back to do the firmware update. :) You're right that aluminium is a pain to work with so I'll let them strip the threads and give me a new case :)
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tryingtimes said:
Gradients aren't perfect, but I wouldn't call it a 'banding problem'. It's just the nature of seeing things in 8-bit and limitations of current processing and screen technologies. I don't think I've seen better, although I never got to see the HP. I had a close look at an iMac 24" screen which uses the same panel, and it looked almost identical in this regard.
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I don't mean to sound stupid, but are you saying the Hazro uses the same screen as the iMac or the HP does? Thanks.

I was looking at monitors today and noticed how good the screen was on the iMac.
 
I would call it a banding problem. Compared to the cheap nasty 1024x768 15" Samsung TFT that I got for free due to it being end of life, the Hazro looks terrible.

I posted a link to this image earlier in the thread, but I think it needs embedding here instead just to make the point

Hazro-small.jpg

Click here for full size

That's not due to the limitations of an 8bit display or anything of the sort.
 
You're right, and thanks for making the point :) There is a banding problem in both the 24i and 26i (which is fixed in firmware, when you get it). I know the 26i people have been waiting a long time for it but it should be coming soon.

Truth is, before the 26i guys started complaining about it I thought it was mostly due to the polarizer being used by the 24i. Silly me :P
 
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nice banding! bet it took u ages to make a gradient look that bad in PS! lmao
Mine is the same as that, yet my apple PB G4s are fine! and one is 5years old and used daily!
Firmware here we all come! lol
Ben
 
Lum said:
I would call it a banding problem. Compared to the cheap nasty 1024x768 15" Samsung TFT that I got for free due to it being end of life, the Hazro looks terrible.

I posted a link to this image earlier in the thread, but I think it needs embedding here instead just to make the point

That's not due to the limitations of an 8bit display or anything of the sort.
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That's THE banding problem probably. I was talking about the displays with the new revision firmware. i.e. the ones with the 'officially recognised' banding problem fixed.
 
Papillon said:
I don't mean to sound stupid, but are you saying the Hazro uses the same screen as the iMac or the HP does? Thanks.

I was looking at monitors today and noticed how good the screen was on the iMac.
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I was under the impression that the Hazro and 24" iMac used the same panel. A quick search didn't bring back a definitive answer though.
 
I will be filling in the RMA online form tonight to get the banding fixed to my 26Wi! Been busy lately so haven't had time to do anything. I'm just a little concerned that they haven't responded with my queries for 5 days now but hey. I'm hoping they will collect next Monday and have it returned in time for the following weekend.
 
that price does look good dont it:D

and you dont hear of many people with issues, iv only seen around 4 in this forum....

under £700
very low ghosting/lag
large ips screen (same as used in dell 3007-hc)

only dvi connection so no multiple connection scaler hardware to cause snow/lag/banding problems that get in the way.

maybe too good to be true??;)
 
got a response to my latest email back today.

As far as Hazro are concerned the green fuzz isn't an issue and its the graphics manufacturers fault for outputting signals at too high frequencies. Which I don't believe is true due to the problem being exacerbated by multiple inputs.

As its the input from my mac (Intel chipset) that is effected Im slightly concerned.

They basically blamed ATI.
 
HornyRhino said:
that price does look good dont it:D

and you dont hear of many people with issues, iv only seen around 4 in this forum....

under £700
very low ghosting/lag
large ips screen (same as used in dell 3007-hc)

only dvi connection so no multiple connection scaler hardware to cause snow/lag/banding problems that get in the way.

maybe too good to be true??;)
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It does indeed look good - I'm very tempted. When they come back in stock I'll have a decision to make :p
 
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