HELP !!! (Urgent) 290x not being detected!

Nickolp1974 · 22 Dec 2013 at 07:46

Was the card bought with the block on?? Are the fan headers visible on the card, can you plug the cooler/fans in to make sure its getting some power.

Also try your original psu cable, dont use the extensions, they could be faulty

Check all screws on the waterblock, dont overtighten, just nipped up.

Also try a temporary prop there is a definite bend unless you used a fish eye lens!! Mine bends too so not a big worry.

Adam182 · 22 Dec 2013 at 07:48

Dont suppose you have a spare PSU to try do you? - Adam

Allnamestaken · 22 Dec 2013 at 07:50

Nickolp1974 said:
Was the card bought with the block on?? Are the fan headers visible on the card, can you plug the cooler/fans in to make sure its getting some power.

Yeah bud was one of the OCUK custom 290x's.

I will have a look in a bit im exausted from fudging around trying to fix this all night.

The block is a full coverage block so I may be able to see the fan header but not run a lead to it -_-

Btw - Ninja edit, I did try a prop just incase but the card doesnt move much at all and its as straight as it can be for a card that size. It looked a lot worse because of the horrible camera angle lol.

Allnamestaken · 22 Dec 2013 at 07:52

Adam182 said:
Dont suppose you have a spare PSU to try do you? - Adam

Nah bud -_- I just sold it (curses) Had a brand new AX850 which I had never used pfft.

The PSU seems fine to be fair ive connected other cards to it and they have worked without a problem no faffing around nothing.

Nickolp1974 · 22 Dec 2013 at 07:55

Defo try your psu cables like i said above, not the extensions.
Just plug em in any old how for now.

Allnamestaken · 22 Dec 2013 at 08:02

I have bud sorry for not being clear, Ive used both neither of them make any difference still no display output -_-

Nickolp1974 · 22 Dec 2013 at 08:02

So in dev manager using onboard against R9 adapter theres a flag??

1. Expand and uninstall driver in dev manager
2. Use driver sweeper to remove any ATI traces.
3. Restart
4. Install driver

Which driver are you using and where did you dl from, are you sure its the right one? Presuming, desktop 64bit, win8??

Allnamestaken · 22 Dec 2013 at 08:03

Got it directly from there website, also when I restart I will have to do it using the 8800... to get display output.

Allnamestaken · 22 Dec 2013 at 08:08

Nickolp1974 said:
So in dev manager using onboard against R9 adapter theres a flag??

1. Expand and uninstall driver in dev manager
2. Use driver sweeper to remove any ATI traces.
3. Restart
4. Install driver

Which driver are you using and where did you dl from, are you sure its the right one? Presuming, desktop 64bit, win8??

Will give it another go before I go headbut a window lol.

Allnamestaken · 22 Dec 2013 at 08:18

Didnt work -_-

I did it with the AMD drivers and the Nvidia aswell just to make sure rebooted back into windows installed drivers same problem.

Even tried to install the drivers driver sweep the nvidia drivers then rebooot with the 290 connected via dvi and nothing.

Marine-RX179 · 22 Dec 2013 at 08:19

Allnamestaken said:
Will give it another go before I go headbut a window lol.

The thing is I don't think you can actually install the graphic driver for the 290 when you are using the 8800 as the main card. If any solution is to be found, I think it should not involve the 8800, as you would still have the onboard graphic from the CPU/motherboard anyway if it is an Intel CPU.

I mean judging from that screencap of the device manager, Windows can definitely detect the 290...the error message is probably either because it's not operating while the 8800 is the primary card in use, or may be driver has not been properly install for it. If it was me, I would try to work out the solution but avoiding putting the 8800 back into the PC. Having the 8800 in there could cause more complication than help.

If windows can actually see the 290, I don't think it is an issue with the motherboard bios anymore. I'm not 100% on this, but I think if your 290 actually works as the primary, the onboard graphic should be disabled automatically and even if you plug cables onto the motherboard there should be no display. If you plug the cable onto the motherboard and get display, then it would probably mean it is using the onboard graphic instead of the 290 as primary graphic. If that's the case, you might have to see if you can disable the onboard graphic manually in bios, and hope it will force the 290 as primary graphic being the only graphic available.

Allnamestaken · 22 Dec 2013 at 08:22

I already tried that with the integrated graphics card.

That did not work either.

I have the 8800 in here now simply because this motherboard does not have a DVI out and my monitor is only dvi and has no hdmi ports.

To use the integrated I need to mvoe the whole thing to my tv which has a hdmi port pfttt. Whos idea was it to remove the DVI port from this motherboard O_o?

man runnning out of ideas.

Nickolp1974 · 22 Dec 2013 at 08:24

checklist, just copy and paste so everyone knows what you have done

1. popped card out of pcie slot (should have just enough slack to do this) shine torch and inspect slot for any foreign materials etc?

2. checked all cables, 24 pin included (use stock psu)

3. bios update

4. used a different display port on gfx card

5. Is there a switch on the card? if so try other position

6. uninstalled drivers, cleaned and reinstalled

7. all windows updates done?

8. checked screws on waterblock

9. longest one

drain loop and try another slot with your card.

10. guessing you wouldn't want to do this one which is why you bought it ready done, remove waterblock, fit stock cooler (you only need to tighten around the core)

11. Call ocuk today, think there open till 4pm

Nickolp1974 · 22 Dec 2013 at 08:27

Marine-RX179 said:
The thing is I don't think you can actually install the graphic driver for the 290 when you are using the 8800 as the main card. If any solution is to be found, I think it should not involve the 8800, as you would still have the onboard graphic from the CPU/motherboard anyway if it is an Intel CPU.

I mean judging from that screencap of the device manager, Windows can definitely detect the 290...the error message is probably either because it's not operating while the 8800 is the primary card in use, or may be driver has not been properly install for it. If it was me, I would try to work out the solution but avoiding putting the 8800 back into the PC. Having the 8800 in there could cause more complication than help.

If windows can actually see the 290, I don't think it is an issue with the motherboard bios anymore. I'm not 100% on this, but I think if your 290 actually works as the primary, the onboard graphic should be disabled on its own and even if you plug cables onto the motherboard there should be no display. If you plug the cable onto the motherboard and get display, then it would probably mean it is using the onboard graphic instead of the 290 as primary graphic. If that's the case, you might have to see if you can disable the onboard graphic manually in bios, and hope it will force the 290 as primary graphic being the only graphic available.

this +1

need to clean nvidia drivers, restart, clean AMD drivers, restart, install drivers

Is it an asus card??? the matrix plat's i've had needed a perfect driver enviroment for them to work, no other card caused me so much grief

Marine-RX179 · 22 Dec 2013 at 08:28

Allnamestaken said:
I already tried that with the integrated graphics card.

That did not work either.

I have the 8800 in here now simply because this motherboard does not have a DVI out and my monitor is only dvi and has no hdmi ports.

To use the integrated I need to mvoe the whole thing to my tv which has a hdmi port pfttt. Whos idea was it to remove the DVI port from this motherboard O_o?

man runnning out of ideas.

You mean you have already tried manually disabling onboard graphic while the 290 being the only card in it?

If you did, was it before or after you updated the motherboard bios to the latest version? If it was before you update to the latest bios, it might worth trying again...and make sure the 8800 is not in there.

Gregster · 22 Dec 2013 at 08:30

When my Titan decided to call it a day, I uninstalled the Nvidia drivers, popped in the 6970 and installed the AMD drivers. Bought another Titan, so uninstalled the AMD drivers, popped in the Titan and installed the Nvidia drivers.

No problems at all and worked flawlessly in all that swapping about. No safe mode, no Driver fusion.

Marine-RX179 · 22 Dec 2013 at 08:38

By the way, has the 290 been tried on other PCI-E x16 slots?

Scooby-DoobyDoo · 22 Dec 2013 at 09:09

Do you have a spare drive to try an install a totally clean OS on?

Might be worth trying that.

ChrisD. · 22 Dec 2013 at 09:57

Gregster said:
When my Titan decided to call it a day, I uninstalled the Nvidia drivers, popped in the 6970 and installed the AMD drivers. Bought another Titan, so uninstalled the AMD drivers, popped in the Titan and installed the Nvidia drivers.

No problems at all and worked flawlessly in all that swapping about. No safe mode, no Driver fusion.

Same here but opposite way round. Things have moved on in 5 years.

OP, try disabling the on board and then boot into Linux off a USB stick or CD.

doomsday · 22 Dec 2013 at 10:03

After reading what you've done, all I can think of is remove graphics card and turn PC on without one in. That should atleast force the motherboard to reset it's expected graphics device. Just thought I would mention it as sometimes motherboards don't like you adding RAM and you have to jump through some hoops to get it to redetect what's in the RAM slots.

Also, do you have an old PS2 keyboard as you may be having trouble due to the bios setting for usb keyboards on boot being disabled.