Arctic Freezer II - product alert

Cyber-Mav said:
original gasket looks like rubber, replacement looks like silicone. big upgrade that, they should have used silicone from the start.
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It wasn't rubber vs silicone, it was a problem with the vulcanisation process of a few specific batches. It's just a QC issue which they picked up on, but not early enough.
 
In the GN video I noted Steve, at the end, talked of replacing all the coolant in the AIO and if it was his own AIO he would do that. He did acknowledge that Arctic hasn't recommended that at all, and he doesn't think that it is necessary, but feels that to ensure all residual gunk is out of the loop that's something he would do.
Anyone here who is likely to do that, rather than the repairs detailed and top up the AIO with the supplied refill bottle, as needed...?
 
Vimes said:
In the GN video I noted Steve, at the end, talked of replacing all the coolant in the AIO and if it was his own AIO he would do that. He did acknowledge that Arctic hasn't recommended that at all, and he doesn't think that it is necessary, but feels that to ensure all residual gunk is out of the loop that's something he would do.
Anyone here who is likely to do that, rather than the repairs detailed and top up the AIO with the supplied refill bottle, as needed...?
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I suppose it depends on how gunked up the gasket/plate looks when you open it up. It may not have started much of the reaction yet, as apparently it can take years.

On Arctics guide it mentions not to use your own coolant as it might not be compatible with metals used in the loop. You'd have to find out what the composition of Arctics coolant was to be 100% safe.
 
@ljt Thanks, good points. I hadn't considered the differences in coolant, then again unless the gasket / plate that is in place on my AIO looks particularly bad I am just going to change as advised by Arctic.
 
slipd said:
Oh, have they not started shipping them yet then? I'm sure my mate said he'd already got his... He might have been fibbing though to be fair, he'd like that for some reason :o

Would temps be affected with the bad gasket?
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Eventually they would yeah, but it would have had to start degrading quite badly before to dislodge enough material to start affecting (clogging) the pump
 
Bought a 240 in dec 2020 which is before the problem period and recently bought a 360 and thats got a QC sticker on it, two infact one on the box and one on the rad so I believe I'm in the clear. Phew.

SirConfused said:
It wasn't rubber vs silicone, it was a problem with the vulcanisation process of a few specific batches. It's just a QC issue which they picked up on, but not early enough.
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Perils of outsourcing all your manufacturing to mainland China I imagine.
 
slipd said:
Did you get a confirmatory email?
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No and there are no tracking details either.
They are using Warenpost International, according to Arctic they do not offer tracking info.
I contacted Arctic using the reference number they provided on the order to ask if they had an idea of how long it might take.
They did state that delivery can take up to 14 days, and maybe longer due to Covid.
At least I understand that my kit is in the post.
 
Vimes said:
No and there are no tracking details either.
They are using Warenpost International, according to Arctic they do not offer tracking info.
I contacted Arctic using the reference number they provided on the order to ask if they had an idea of how long it might take.
They did state that delivery can take up to 14 days, and maybe longer due to Covid.
At least I understand that my kit is in the post.
Click to expand...
Ah cool, I've just had the one email too.
 
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