No I'm not big. Well...tall. I just feel for the OP and hate scammers and happen to live near enough to pay the **** a visit. Any fellow OCUK Surrey people want to join me then feel free. OP is going to try one last channel by sending a letter first, with the hope it will be received by parents. Give it a few days...
Bent CPU Pins?
- Thread starter Serraph
- Start date
Update:
Well, I appealed to the decision made by eBay for the original case, and it looks like they are going to look at it again, even though he has returned my item and they issued a refund already.
"Your case was placed on hold temporarily. We will get back to you with an update by 20 May, 2011.
Customer support comments:
We asked the buyer to provide written confirmation from the manufacturer or law enforcement authority that the item is counterfeit.
You can view the details of this case in the Resolution Centre."
I think this is a good thing as he cannot prove it as the item I sent was perfectly fine. However, they have asked me to do something.
"I see you have appealed our final decision because the item you received is completely destroyed.
You have the right to appeal; however, I will only be able to review the case when you provide eBay with necessary information below.
Contact your local Police to report an incident, ensuring that you obtain an incident or crime reference number. This report should be on the law enforcement agency’s letterhead or stamped police documentation and clearly explain the details of your issue. This documentation must include the department/officer’s contact information, the reporting officer's name, badge number and signature.
Please complete the attached seller’s appeal notice, print it out and Fax this document to eBay. You must fax the seller’s appeal notice to eBay within 10 days at ********. The fax needs to include your email address and eBay Buyer Protection Case number **********"
I have already been to the police, and they were insistent that it was a civil dispute and that there was no evidence to support criminal damage, even though they didn't actually look at what I had, they just seemed to eager to shuffle me on. Do you reckon I should try and go back to the police with this to try and get something from them?
What do you guys think, based on what you have seen, is this a case of criminal damage? I would think so.
Well, I appealed to the decision made by eBay for the original case, and it looks like they are going to look at it again, even though he has returned my item and they issued a refund already.
"Your case was placed on hold temporarily. We will get back to you with an update by 20 May, 2011.
Customer support comments:
We asked the buyer to provide written confirmation from the manufacturer or law enforcement authority that the item is counterfeit.
You can view the details of this case in the Resolution Centre."
I think this is a good thing as he cannot prove it as the item I sent was perfectly fine. However, they have asked me to do something.
"I see you have appealed our final decision because the item you received is completely destroyed.
You have the right to appeal; however, I will only be able to review the case when you provide eBay with necessary information below.
Contact your local Police to report an incident, ensuring that you obtain an incident or crime reference number. This report should be on the law enforcement agency’s letterhead or stamped police documentation and clearly explain the details of your issue. This documentation must include the department/officer’s contact information, the reporting officer's name, badge number and signature.
Please complete the attached seller’s appeal notice, print it out and Fax this document to eBay. You must fax the seller’s appeal notice to eBay within 10 days at ********. The fax needs to include your email address and eBay Buyer Protection Case number **********"
I have already been to the police, and they were insistent that it was a civil dispute and that there was no evidence to support criminal damage, even though they didn't actually look at what I had, they just seemed to eager to shuffle me on. Do you reckon I should try and go back to the police with this to try and get something from them?
What do you guys think, based on what you have seen, is this a case of criminal damage? I would think so.
Unfortunately, I think your you've just butted your head against that legal brick wall i hinted at in a previous post. You can try the police again - but i suspect that they will just repeat the same lines or placate you with a letter headed document for you to pass over to eBay but will not take the matter further.
I still think my suggestion of a letter to the parents is the next best course of action for reasons i explained in one of my earlier posts. I know you can't gurantee he's a kid but it's got to worth a punt?
Man of Honour
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- 21 Nov 2004
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Sounds like a case of criminal damage to me - go back, you make get more sense from someone else there?
Associate
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- 7 Oct 2004
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Sure its criminal damage, he destroyed something that belongs to you, lied about it, and got his money back while your left with a destroyed motherboard, i would print out what ebay as asked you to do, and go back down the Police and show them, and have them fill it out, if you ask them they will do it.
That reply from Ebay makes no sense at all? Why are they asking the buyer to prove the item was a counterfeit? Seems sometimes they just scan read these things and make up a reply.
Hope you get some decent luck, but its sure put me off using there again.
Hope you get some decent luck, but its sure put me off using there again.
Unfortunately, they will probably be working within a script - and the letters are proably formulaic and are slightly adapted to make them fit within the problem their replying to.
Until it gets past the point of a 'general complaint' (of which they get 1000's) all of his replies will be perfunctory and to some extent contradicting.
The whole process seems to favour the buyer until proved otherwise...
Associate
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OP have you tried looking this guy up on facebook? With a name and area name you could probably find him (and see if he is a massive guy or not).
Soldato
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Read the thread, gutted mate.
How much did you sell the board for please?
How much did you sell the board for please?
Your suggestion
"If he's 16 and living at home, a well mannered handwritten letter to the address spelling out you concerns might fall in to the hands of a parent, who may have some sense."
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Your suggestion
"If he's 16 and living at home, a well mannered handwritten letter to the address spelling out you concerns might fall in to the hands of a parent, who may have some sense."
Sorry, you've lost me...
Well meaning parents would want to protect their child - and that would mean settling the matter before it went any further or got out of hand.
Normal parents would be concerned that their son was 1. a Prat in the making 2. Ruin his potential future with a police record 3. the list goes on...
You sometimes protect a child by correcting their problems not covering them up (this is actually the the rule, usually, if the kid doesn't have the sense themselves). Plus, it's not about being well mannered - it needs to be concise, obtaining all of the facts and reflecting the gravity of the matter but still courteous.
But this was my original post and it would seem the most simplest solution 'if' he's a kid and 'if' his parents are normal (they do exist.). but read the post and you'll get the idea... (things get lost in translation.)
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Associate
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Thing is, 'if' it turns out that he was the home owner, he might feel insulted, which wouldn't help the case.
However, there's a strong change he's living with his parents as some of the evidence suggests.
However, there's a strong change he's living with his parents as some of the evidence suggests.
That's the risk i mentioned and i why i highlighted 'if' - but who cares if he is insulted he's a ****. The only risk is that the seller (seraph) would have to give up some of the evidence against him but he would have to do that going through eBay anyway as they will disclose any grievences to the buyer.
It's just an option and a simple one - doesn't have to be acted on - but if he is a kid it would ceratinly be the easiest start.
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Sorry, I agree entirely. I was just 'subtly' pointing out that I had mentioned it previously.
Associate
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My day would be made if jaybee came back onto the forums to report he had the full sum of money in cash lol.