If you get reported a lot, you end up in a 'shadow ban' lobby. It's easy to tell you're in those lobbies as the game defaults to 190ms ping to find a match and every other person plays like they're cheating.my brother has been banned for nothing. He also got banned from warzone too. We wasnt sure if it was due to reporting or what.
But seeing as lots have been banned for just playing the campaign, and reading about potential background software being the problem. Where does he go?
How can you ban players permanently with zero proof, take their money and not look into it.
What if youve just spent 2k on a new build to play then get hardware banned for absolutely nothing?
Its rather unjust.
Typically, you then get a manual review on your account that takes 2-3 days before it then either perma bans you or releases you from the shadow ban and you get back to regular games.
Source: I play with a friend who is unbelievably good at FPS games and he'll basically be reported after every single game. He's not cheating and so after a day or two he's usually back from the shadow realm.
If your brother is 100% about not using any background software or cheating in any way then they can get in touch with Activision support to appeal. It can take a while but it might at least give him a chance to get unbanned.