Car issues, engine failure.

inflames said:
I have seen this at work myself, we get some of the young electrical engineers who come straight from university have zero practical experience. Some who have some climbed the ladder who can’t use simple tools or instruments.

Had one guy who is a few grades above me, who came and borrowed an oscilloscope for some test he was asked do. An hour later he came and asked for some help. Anyway turns out he didn’t need help with the task, he didn’t know how to use the oscilloscope. I kindly helped and gave him a crash course and with the actual test. This happened for the next 2 days on the 3rd day i just sent a PDF of the manual and told him I was busy.

The current group of electrical graduates are all good coders but have zero practical experience.
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I had similar in my previous job when I started working on active directory and group policy (IT stuff). The guy with the degree (IT degree lols) built it all and it was a complete mess.
 
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gc123 said:
wellll i had a couple of maestro diesel vans 2.0 perkins sounded like tractors but always started and ran both went over 200k before we sold them (mainly due to rust) only had normal servicing which i did myself.
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They also went like stink for the time.

I passed my test in July and was given a relatively recent K reg 2.0 Maestro by my employer at the time, the following March - 94/95 I think. Did 50K in that year.
 
eeii said:
@inflames and @~Divine~Wind~ any updates on your horror stories.
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Aye I have mine back, took them 3 month fiddling wiht injectors.
Which they then deemed it wasn't the injector faulty (as the fault didn't move with the injector any more) but instead it was the wiring to the injector.
I did mention that the wiring had previously not been higlighted for any concern and if the wiring loom was damaged then it was likely when they were fiddling.

I was expecting an invoice for thousands for the amount of work they'd claimed, was about 500 quid lol

If I hadn't had warranty and the need to use it I feel that this could have been fixed in simply a few days lol

Got a bit of a refund on finance and a bit goodwill from the dealer :)
 
~Divine~Wind~ said:
Aye I have mine back, took them 3 month fiddling wiht injectors.
Which they then deemed it wasn't the injector faulty (as the fault didn't move with the injector any more) but instead it was the wiring to the injector.
I did mention that the wiring had previously not been higlighted for any concern and if the wiring loom was damaged then it was likely when they were fiddling.

I was expecting an invoice for thousands for the amount of work they'd claimed, was about 500 quid lol

If I hadn't had warranty and the need to use it I feel that this could have been fixed in simply a few days lol

Got a bit of a refund on finance and a bit goodwill from the dealer :)
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Glad to hear that you have your car back.

Mine on the other hands, is taking its time. The garage has done its inspection and quoted the warranty company to do the work :eek: . Now the warranty company have only offer to cover a third of the cost. Even though the policy is up to the price at purchase.
 
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~Divine~Wind~ said:
how on earth does that work? warranty but only 30% ? :/

Aye my dealer did say that the warranty at Point of purchase and the extended warranty once the inital 3 years is up are completely differnet things.
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The garage that are doing the work where very shocked by such a low ball estimate.
 
Precisely why we won’t deal with warranty companies, some of the labour rates they’ll pay for are ridiculously low.
I’m assuming that’s why they are offering such a low payout?
 
JonRGV250 said:
Precisely why we won’t deal with warranty companies, some of the labour rates they’ll pay for are ridiculously low.
I’m assuming that’s why they are offering such a low payout?
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Yes and the parts. The garage wants to use their supplier and trusted source for a replacement engine etc. When the warranty company wants to use the cheapest they can find, there is about 3.5k difference between the two different suppliers.
 
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JonRGV250 said:
Which will probably be the cheapest lump they can get from some random breakers yard or some Ebay parts breaker.
I do however hope you get a good outcome after all this is over.
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Certainly appears that way. I hope it is resolved soon, but seems like the garage and warranty company are at a bit of stalemate. To top it all off, looks like no one wants to buy Jags at the moment. There is a lot chat on some of the owners groups on FB, people are struggling to PX them and no one wants to buy them.
 
inflames said:
Certainly appears that way. I hope it is resolved soon, but seems like the garage and warranty company are at a bit of stalemate. To top it all off, looks like no one wants to buy Jags at the moment. There is a lot chat on some of the owners groups on FB, people are struggling to PX them and no one wants to buy them.
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Not the diesel ones no, because of the number of failures. They are a ticking time bomb in diesel form. But Jag just bury their heads in the sand.

Tbh no manufacturer is infallible and the majority have their major issue, but they tend to put a fix in place relatively quickly, and as they bring out updated models they also introduce fixes for those issues.

Jag/land rover however seem to do the opposite and discontinue the engines that are considered strong and reliable (for a Jag) and bury their heads in the sand with the new engines.

The 3.0d should have had a number of updates to fix the crank issue, they've released multiple models using the same engine, it's a derivative of the old 2.7tdv6 which was problematic quite early on and ford decided not to use it in their own models due to reliability, and PSA group only fitted in a couple of models and had the same issues and was quickly and silently dropped, anyway Jag made some improvements but the same major issue persisted, and they've not implemented a fix. Tbh the fix would necessitate quite a re-design of the bottom end of the engine so it might not be that easy, however there is other potential ideas they could try to do instead, they could try installing a forged/forged billet crankshaft in place if the cast unit (not entirely sure what it has from stock, Google believes it's not forged). There does seem to be upgrade kits on the internet, but no confirmation it's a positive fix. But my point is Jag is aware of the issue they've just chosen to do nothing about it, and then wonder why people steer clear of their vehicles
 
sx_turbo said:
Not the diesel ones no, because of the number of failures. They are a ticking time bomb in diesel form. But Jag just bury their heads in the sand.

Tbh no manufacturer is infallible and the majority have their major issue, but they tend to put a fix in place relatively quickly, and as they bring out updated models they also introduce fixes for those issues.

Jag/land rover however seem to do the opposite and discontinue the engines that are considered strong and reliable (for a Jag) and bury their heads in the sand with the new engines.

The 3.0d should have had a number of updates to fix the crank issue, they've released multiple models using the same engine, it's a derivative of the old 2.7tdv6 which was problematic quite early on and ford decided not to use it in their own models due to reliability, and PSA group only fitted in a couple of models and had the same issues and was quickly and silently dropped, anyway Jag made some improvements but the same major issue persisted, and they've not implemented a fix. Tbh the fix would necessitate quite a re-design of the bottom end of the engine so it might not be that easy, however there is other potential ideas they could try to do instead, they could try installing a forged/forged billet crankshaft in place if the cast unit (not entirely sure what it has from stock, Google believes it's not forged). There does seem to be upgrade kits on the internet, but no confirmation it's a positive fix. But my point is Jag is aware of the issue they've just chosen to do nothing about it, and then wonder why people steer clear of their vehicles.
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I certainly will be avoiding any JLR product in the future. The jag specialist who involved with my car, where actually shocked what happened. They said the later version of the engine was more robust, compare to the earlier versions.
 
tbh as said we always avoided doing third party warranty work because of hassle.
when we bought our latest the garage included a warranty for 3 months and 6 months for the daughters, but i noticed that the first month the garage was responsible.
hence that first month we got all remedial work we could sorted either by the garage or as i had told them i was retired motor trade they let me do it and reinbursed.
maybe something to do with the fact they were 200 miles away and i only charged them 25 quid a hour. but still cost the was in 3 figures. also noticed the warranty had a little section about how you were not allowed without prior authorisation to charge for diagnosis or use oem parts, when i queried them about this i was told, use motor factors or refurbished units if available.(no doubt secondhand as well lol)
third party warranties pay your money and take your chance.
oh on a final note warranty exclusions only covered up to 125 thousand miles....daughters 2015 galaxy was on 126 thousand when delivered so unlikely the warranty would cover it anyway, not worth paper written on .....
 
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sx_turbo said:
Tbh no manufacturer is infallible and the majority have their major issue, but they tend to put a fix in place relatively quickly, and as they bring out updated models they also introduce fixes for those issues.
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You say that, but Lexus/Toyota seems to be able to get it right. Never any huge reliability issues with them AND their customer service is good. Take one of their cars in for warranty work (other than something minor or cosmetic) and the staff are so surprised they come out to see what it is.

Take a JLR car in and it's get to the back of the long queue and if you are lucky you won't get mugged off.
 
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JonRGV250 said:
Ermm, at one point 30% of the work we were doing at a Toyota dealership was warranty work, but that did include recalls which there was a LOT of.
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Yea they do recalls where others would just ignore the issues.

E.g. They recalled the early GT86s to basically rebuild the engines after a handful of valve spring failures. They would even install forged internals while the engine was open if you supplied the parts. If only JLR did that to fix snapping crankshafts..
 
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