*** Coming soon *** custom built laptops from OcUK

[Slackworth]

I've just checked another one here and it has the correct card in with the correct screen. Sent a webnote?

 

[matt1]

Well I was out when it was being delivered (in uni Mon-Fri 9-5 from now on). Citylink depot is 20 min taxi journey or 2 hours walk, curses!

I really don't want to go all the way only to find it has the wrong GPU in it. lol

 

[Slackworth]

My Ultima Mobile also says GE2 on the box - 'Fingerprint/Nvidia VGA (NB9P - GE2).

Can you turn it on and see what it says in the BIOS?

 

[Chapple]

How do I enter the BIOS?

There's usually a key combo but I can't see it on there when I turn it on.

 

[ninja2000]

Press F2

Edit - Once in BIOS look at the bottom of the page, it will tell you your vid card.

 

[Chapple]

'NVIDIA 9600M GS'

Damn, wrong card.

What should I do now?

 

[ninja2000]

Well I am in a queue for support, been here for a while. Will let you know what they say when I speak to someone

 

[Chapple]

Cheers, that'd be great.

Just to clear things up in my head, does this mean our machines actually have the wrong GPU inside or the BIOS is just setup wrong or not recognising it correctly?

 

[ninja2000]

It is definitely the wrong card. I just installed xp and confirmed it

 

[Chapple]

Aww noes!

After all the wait!

 

[ninja2000]

I know, gutted
Been on hold now for 20mins and still at position 3.....I am loosing the will.....

 

[Chapple]

Argh, indeed.

If you could keep me informed, that'd be great .

 

[matt1]

Ah crap. Mine is probably wrong too but obviously I don't have it infront of me to confirm. Surely ocuk can look back and see exactly what chassis were used?

 

[REDNINEAPB]

, still waiting for mine to be despatched.... wonder if it will be the right build **9800GTS**

 

[Chapple]

Hopefully, but we'll see once we know where we are.

Gah, that now leaves me with eight days from now to get this sorted for uni .

 

[Slackworth]

I have already checked another one and it has the correct GPU in which is good in one way but obviously not brilliant for you guys. We'll obviously get them swapped over ASAP with the correct cards no problems at all.

 

[Chapple]

What will be the procedure for this Slackworth?

Will we need to send them back to OcUK asap?

 

[ninja2000]

Thanks Slackworth. I have been waiting for nearly half an hour on hold and still at position 3! Is there an easy way to get this swap organised?

 

[REDNINEAPB]

Chapple, what time did you get your email yesterday confirming yours had been despatched..

 

[Slackworth]

What will be the procedure for this Slackworth?

Will we need to send them back to OcUK asap?

Thanks Slackworth. I have been waiting for nearly half an hour on hold and still at position 3! Is there an easy way to get this swap organised?

Give me a few minutes and I will try and sort something out.