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Damaged 3080fe rear cap (with a cracking ending)

Hey mate.

You've broken a polymer electrolytic capacitor on the output of your VRM, which is lucky in several ways:
  • These type of caps tend to fail open-circuit. If that was an MLCC, you'd have a puddle of copper instead.
  • It's a big old cap that can be trivially replaced by anyone handy with a soldering iron.
  • The card will probably operate fine without it, where it'll increase the (current) load on other caps, but is probably a marginal fit considering most of the other footprints and not fitted.
  • It'll slightly decrease the performance of your VRMs in terms of higher voltage ripple.

In terms of fixing:
  • Get a replacement part, which is easy enough based on the package markings.-: 220uF 16V/25V polymer electrolytic, can't guess at case size from image, but datasheets will give you sizes.
  • Get parts from Mouser/Digikey/RS/Farnell - DO NOT BUY FROM EBAY/ALI, they will be absolute ***** parts.
  • Use a soldering iron to replace, or get someone who is decent at soldering to replace. It is a 1-2 minute job.
  • I would recommend against hot air when a soldering iron is easier (assuming you have a fine tip to get in)
Gluck and don't stress!
 
Advice to repair yourself is about the worst thing you can suggest on a part that can't be older than a few months!

If the part were outside of the warranty then that's fair enough, but within - what are you thinking? If a catastrofic failure occurred on an irreplaceable part (the core for example) within what should be the warranty period then you are boned. Most people won't have the gear / skill to replace that part without it being obvious that soldering has taken place and nvidia would laugh any RMA off.
 
Tiamat21 said:
Just went to add some thermal pads to the back of my 3080fe and noticed this:
EaZikLum0qX0NRDBclm9y6Lg-5fu_SQyxvLtYeloBDpxhRQ9OZX9BfSQUzrJguC93iW2N5APZQvnLi4V2nZBHsMenMSK6Wx8exK8mqJrI7aHFBsDLDZJGh1uiEdSNvzz2bSnSH-jusA=w240


Any ideas guys? It's rock solid when I touch it so I doubt I broke it. Going to check if it still runs.
Click to expand...
Put it back together and RMA, Just tell them it making the PC crash or something and let them find out what wrong with it

Don't tell them you opened it up and found that..unless you had to break warranty seals to open it
 
0h_no_not_again said:
Hey mate.

You've broken a polymer electrolytic capacitor on the output of your VRM, which is lucky in several ways:
  • These type of caps tend to fail open-circuit. If that was an MLCC, you'd have a puddle of copper instead.
  • It's a big old cap that can be trivially replaced by anyone handy with a soldering iron.
  • The card will probably operate fine without it, where it'll increase the (current) load on other caps, but is probably a marginal fit considering most of the other footprints and not fitted.
  • It'll slightly decrease the performance of your VRMs in terms of higher voltage ripple.

In terms of fixing:
  • Get a replacement part, which is easy enough based on the package markings.-: 220uF 16V/25V polymer electrolytic, can't guess at case size from image, but datasheets will give you sizes.
  • Get parts from Mouser/Digikey/RS/Farnell - DO NOT BUY FROM EBAY/ALI, they will be absolute ***** parts.
  • Use a soldering iron to replace, or get someone who is decent at soldering to replace. It is a 1-2 minute job.
  • I would recommend against hot air when a soldering iron is easier (assuming you have a fine tip to get in)
Gluck and don't stress!
Click to expand...
As I said, it's like a vehicle With 10 wheels, one does u can still drive.

Soldering Iron easy 2 min job. Do not do it yourself, this is not a pcb to practice On.
 
Opening the GPU shouldn't automatically void your warranty as I bought a 3090fe to watercool so asked Nvidia customer support if opening it did void the warranty and the reply said that if as long as there was no damage done in the opening process the warranty is still intact.
 
giantnm said:
Opening the GPU shouldn't automatically void your warranty as I bought a 3090fe to watercool so asked Nvidia customer support if opening it did void the warranty and the reply said that if as long as there was no damage done in the opening process the warranty is still intact.
Click to expand...
There is a gap in the replies from support, some were told that it would void warranty. Maybe they do not really know.
 
giantnm said:
Opening the GPU shouldn't automatically void your warranty as I bought a 3090fe to watercool so asked Nvidia customer support if opening it did void the warranty and the reply said that if as long as there was no damage done in the opening process the warranty is still intact.
Click to expand...

There's lots of conflicting info people have got from Nvidia. Other's have been told modifying the GPU in any way would void the warranty.
 
giantnm said:
Opening the GPU shouldn't automatically void your warranty as I bought a 3090fe to watercool so asked Nvidia customer support if opening it did void the warranty and the reply said that if as long as there was no damage done in the opening process the warranty is still intact.
Click to expand...

WRONG.

It varies from country to country. Warranty is different across country and regions.

In UK / EU you will void your warranty if opened, its a simple as that. That's because most people are not skilled to open a can of beans let alone a GPU.

It really is THAT simple and its written on their website.

https://www.nvidia.com/en-gb/support/warranty/

"NVIDIA will have no obligations under this warranty with respect to the following: (a) Warranted Product hardware that has no defects in materials or workmanship, (b) software, games or applications, (c) cosmetic damage; (d) normal wear and tear; (e) expendable or consumable parts [unless provided by NVIDIA and under warranty]; (f) defects or damage to the Warranted Product arising from or related to: (1) any modifications, alterations, tampering, repair, or servicing by any party other than NVIDIA or its authorized representatives; (2) handling, transit, storage, installation, testing, maintenance, or use not in accordance with the Warranted Product documentation; (3) abuse, negligence, neglect, accidents, or misuse; (4) third party software or viruses; or software loss or data loss that may occur during repair or replacement; (5) fire or spillage of food or liquid, external electrical fault, or any acts of God (such as, but not limited to, lightning), or any other external factor beyond our reasonable control."

open FE cards at your risk.
 
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Went with honesty is the best policy and told them.

Got told the default response of warranty void (which I expected and to be fair if I lied it probably would be clear I opened it up).

Going to try push back a bit ie no way to know it was broke without opening it and see if I get a "good will gesture".

Either way I'll be alright.

Seems to be an easy fix and loads of awesome members offering to help so I'm not stressed. If I still get a no after I push back I'll stick the pads on and when the restrictions lift I'll organise with a member to visit (will offer delicious coffee in return).
 
Tiamat21 said:
Went with honesty is the best policy and told them.

Got told the default response of warranty void (which I expected and to be fair if I lied it probably would be clear I opened it up).

Going to try push back a bit ie no way to know it was broke without opening it and see if I get a "good will gesture".

Either way I'll be alright.

Seems to be an easy fix and loads of awesome members offering to help so I'm not stressed. If I still get a no after I push back I'll stick the pads on and when the restrictions lift I'll organise with a member to visit (will offer delicious coffee in return).
Click to expand...

Chances are is as long as it looked pretty stock they very likely wouldnt notice as it doesnt look physically damaged and it tests fine. They are pretty well enclosed so the majority of the pcb etc is unseen.

You'd be very unlucky to get someone who is going to get a magnifying glass on the screw heads and start stripping the card. They just don't have time for that.

I've returned opened + watercooled nvidia cards before. No issues.

The repair while easy is something IMO that a few month old card should not need.
 
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Dontrocktheboat said:
WRONG.

It varies from country to country. Warranty is different across country and regions.

In UK / EU you will void your warranty if opened, its a simple as that. That's because most people are not skilled to open a can of beans let alone a GPU.

It really is THAT simple and its written on their website.

https://www.nvidia.com/en-gb/support/warranty/

"NVIDIA will have no obligations under this warranty with respect to the following: (a) Warranted Product hardware that has no defects in materials or workmanship, (b) software, games or applications, (c) cosmetic damage; (d) normal wear and tear; (e) expendable or consumable parts [unless provided by NVIDIA and under warranty]; (f) defects or damage to the Warranted Product arising from or related to: (1) any modifications, alterations, tampering, repair, or servicing by any party other than NVIDIA or its authorized representatives; (2) handling, transit, storage, installation, testing, maintenance, or use not in accordance with the Warranted Product documentation; (3) abuse, negligence, neglect, accidents, or misuse; (4) third party software or viruses; or software loss or data loss that may occur during repair or replacement; (5) fire or spillage of food or liquid, external electrical fault, or any acts of God (such as, but not limited to, lightning), or any other external factor beyond our reasonable control."

open FE cards at your risk.
Click to expand...

Just checked that linked it only says that in the Nvidia shield section it is not under the geforce founders card section
 
Opened it.

tyler_jrb said:
Chances are is as long as it looked pretty stock they very likely wouldnt notice as it doesnt look physically damaged and it tests fine. They are pretty well enclosed so the majority of the pcb etc is unseen.

You'd be very unlucky to get someone who is going to get a magnifying glass on the screw heads and start stripping the card. They just don't have time for that.

I've returned opened + watercooled nvidia cards before. No issues.

The repair while easy is something IMO that a few month old card should not need.
Click to expand...

Did you return via nvidia Web chat or the reseller?
 
Dontrocktheboat said:
WRONG.

It varies from country to country. Warranty is different across country and regions.

In UK / EU you will void your warranty if opened, its a simple as that. That's because most people are not skilled to open a can of beans let alone a GPU.

It really is THAT simple and its written on their website.

https://www.nvidia.com/en-gb/support/warranty/

"NVIDIA will have no obligations under this warranty with respect to the following: (a) Warranted Product hardware that has no defects in materials or workmanship, (b) software, games or applications, (c) cosmetic damage; (d) normal wear and tear; (e) expendable or consumable parts [unless provided by NVIDIA and under warranty]; (f) defects or damage to the Warranted Product arising from or related to: (1) any modifications, alterations, tampering, repair, or servicing by any party other than NVIDIA or its authorized representatives; (2) handling, transit, storage, installation, testing, maintenance, or use not in accordance with the Warranted Product documentation; (3) abuse, negligence, neglect, accidents, or misuse; (4) third party software or viruses; or software loss or data loss that may occur during repair or replacement; (5) fire or spillage of food or liquid, external electrical fault, or any acts of God (such as, but not limited to, lightning), or any other external factor beyond our reasonable control."

open FE cards at your risk.
Click to expand...

Arising from or related to. AKA if the user or third party breaks it, it's not the manufacturer's problem. It does not say opening it voids the warranty. That would be unenforceable.

There's also certain time limits, at least within the EU. (Couldn't say whether the UK have deviated just yet.)

Up to a certain point it's the responsibility of the manufacturer of the goods to prove the user broke it. After that, if you want to have it solved under warranty and provided it is still within warranty, the manufacturer is at liberty to make the consumer prove that they didn't break it.

They'll still try their luck and tell you the warranty is void. Throw back some details about your consumer rights, which you can Google on your own and point out that per the warranty you haven't caused this damage through your actions. It's pretty clear you didn't solder a broken cap to the board, a typical person doesn't have the equipment at home to get the sort of soldering finish you'll see on that board. You should get a "goodwill" gesture fairly rapidly once they know you will push back. At the end of the day they know most people will accept defeat at the first hurdle so try this crap all the time.

Good luck.
 
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