I've got a few patches of yellow tint which definitely aren't down to viewing angles - a large area near the top left corner that gets worse towards the middle of the screen, a 'splotch' about two thirds of the way along the top edge, and a mildly visible diagonal band that pretty much extends from the top left to bottom right of the panel. It bugs the hell out of me, but probably not enough to pay the £40 or whatever when they inspect it and decide that it's within ISO and manufacturing tolerances.
Hazro - Any Update?
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I've got a few patches of yellow tint which definitely aren't down to viewing angles - a large area near the top left corner that gets worse towards the middle of the screen, a 'splotch' about two thirds of the way along the top edge, and a mildly visible diagonal band that pretty much extends from the top left to bottom right of the panel. It bugs the hell out of me, but probably not enough to pay the £40 or whatever when they inspect it and decide that it's within ISO and manufacturing tolerances.
Finally got a Hazro I can use (after nearly 2 weeks of mine being back at OCUK). Unfortunately, I've got the green sparkling pixel issue (just my luck!) but will have to live for this one for a while until I sort out a replacement from hazro.
Associate
Has anyone had a response from Hazro to them completing their banding/snow RMA form? Do we know if we need to be putting their address on the box? I requested they come betwen Monday and Wednesday next week, didn't hear anything and then the courier turned up today to pick up the screen! Funnily enough, I hadn't brought it with me!
This is all turning into a shambles
Associate
+1
I was keenly watching this thread thinking HAzro would sort out an otherwise fine 24" screen....looks like I may have been wise to pick up a 24" Dell 2407 Rev A04.
Hope you all get sorted guys.
Is the 26" model still a solid buy and unaffected by these recent problems observed on the 24" panel?
My 26" is perfect with the exception of the banding issues. I did experience green sparks but that was when I tested it with a VERY old gfx card. Still I may request to have the extra shielding installed.
Associate
Mrk, are you able to confirm how it worked when you sent your HZ24W back to Hazro? Did they give you an address to stick on the box?
Contacted them about the courier turning up today. Not had a peep out of them. Very disappointed tbh, as previously they've been quite helpful.
Contacted them about the courier turning up today. Not had a peep out of them. Very disappointed tbh, as previously they've been quite helpful.
My 26" is prefect apart from the banding, and really worried if I send it back will end up with one with stuck/dead pixels..
Associate
First time round a knock on the door and it was exchanged on the doorstep.
No writing adresses was needed.
Usually when a manerfacture sends a courier, the courier will label it up etc. Just ask for a receipt.
Man of Honour
Mine is not back with them yet, mine is delayed due to not having a box so they're sending me a box then arranging the RMA
Associate
I was more thinking about when you returned the original HZ24W for replacement with the HZ24Wi
My thoughts exactly. Tell you what, how about you send it back to them, then tell us if you get the same screen back
Associate
Had a response from Hazro at 6.15pm and they confirmed I won't be liable for the failed pick up today. Now sending my screen off on the 22nd September.
Man of Honour
Well my box came today, roll on RMA!
My thoughts exactly. Tell you what, how about you send it back to them, then tell us if you get the same screen back
Hehe
, I was thinking I may stick lots of sticky labels with my name and address all over it, they cannot say oh we could not find your original monitor to return to you!