*** iPhone 5 - Revealed! ***

No sign of my iPhone yet. :( Status hasn't even changed. Still at "Processing Item"

Expected by Monday. My case and screen protectors are here. Now i need to order Three Sim only plan. Just waiting for Status to change to "Ready For Shipment" so i can order my Three sim

:(
 
Sho said:
No sign of my iPhone yet. :( Status hasn't even changed. Still at "Processing Item"
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Taken from Macrumors Forums

I have been on the phone with Apple Customer Services, and basically got the same info as you did. They are adamant that my order will be with me on or BEFORE the 9th.

"Yes, sir I have got your order in front of me and everything is fine. I can confirm that your iPhone will reach you on or before the 9th Oct
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I imagine they ship them from China to a central hub in the UK, where they then get dispatched separately. I'm hoping mine arrives sometime this week.

From what I've heard, it'll change to "Preparing for Shipment" the day before it's due to be delivered.

Nevertheless, I'm still checking my order page every hour or so :p
 
Gee said:
Taken from Macrumors Forums



I imagine they ship them from China to a central hub in the UK, where they then get dispatched separately. I'm hoping mine arrives sometime this week.

From what I've heard, it'll change to "Preparing for Shipment" the day before it's due to be delivered.

Nevertheless, I'm still checking my order page every hour or so :p
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That sucks :(

But yea i've been doing the same thing too. Checking my order every couple of hours lol :p
 
Still stuck on 'Processing' for me. Posts on Macrumors saying some have finished processing and are due for delivery tomorrow etc.

Apple are adamant that they'll arrive with us before the 8th:

Dear Sir,

Thank you for contacting the Apple Online Store.

I understand that you are concerned about the status of your order.

Having reviewed your order, I can see that we were able to get authorization to use your card to make payment.

Your order is currently processing and is due for delivery on or before the 08.10.12.

Please note that this date is estimated and is subject to change.

Once your order has been dispatched, you will receive a shipment notification which will provide you with more specific delivery dates.

I hope this has been of help to you.

Should you have any further questions or concerns, please do not hesitate to contact us again.

Kind regards,

Maria
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If mine comes Monday I'll be happy. I've heard Apple stick to their word regarding pre-orders but we'll see.
 
Just as a little reassurance for those that haven't received their iPhone 5 yet, I just picked up my black one, and honestly, it's virtually perfect. A few tiny marks here and there (had someone else take a very good look and they couldn't find the worst one), but honestly, very pleased, and hugely relieved given the news as well as my recent Apple experiences (four 4Ss, what will be my third iMac, and other bits in the past).

I would show pictures to show just how tiny these marks are, but unfortunately the only other camera I have is an iPod touch.

EDIT: Okay, actually, even better news. I can conclude that there is literally one mark, a tiny (I mean tiny) bit of silver on the flat part, parallel to the display, between the "chamfer" and the plastic gasket around the display.
 
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lamboman said:
Just as a little reassurance for those that haven't received their iPhone 5 yet, I just picked up my black one, and honestly, it's virtually perfect. A few tiny marks here and there (had someone else take a very good look and they couldn't find the worst one), but honestly, very pleased, and hugely relieved given the news as well as my recent Apple experiences (four 4Ss, what will be my third iMac, and other bits in the past).

I would show pictures to show just how tiny these marks are, but unfortunately the only other camera I have is an iPod touch.

EDIT: Okay, actually, even better news. I can conclude that there is literally one mark, a tiny (I mean tiny) bit of silver on the flat part, parallel to the display, between the "chamfer" and the plastic gasket around the display.
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How is this reassurance? It should be perfect.
 
Vegeta said:
How is this reassurance? It should be perfect.
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The fact that it's getting far better? I agree, they should be, but say they aren't going to be perfect, "very good" is far better than "terrible". I really should reiterate just how small these marks are. Very difficult to see even in direct light.
 
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Vegeta said:
How is this reassurance? It should be perfect.
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Indeed for a device worth >£500.

The guys in this thread who don't care that it arrives damaged are a car dealers dream come true.

Spend £30k on your audi sir, there are a few scratches here and there, but that won't be a problem will it.

Jeeez
 
I don't care personally if it's getting better. It's either perfect or damaged. I'm not accepting anything damaged. I'm paying £529 for a phone it's the least i'd expect.
 
Vegeta said:
I don't care personally if it's getting better. It's either perfect or damaged. I'm not accepting anything damaged. I'm paying £529 for a phone it's the least i'd expect.
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Homestly, I normally would be the same. However, I'm very skeptical that you can get a truly perfect phone right now, and I'm not willing to fuss about with replacements, as with the 4S I either had a phone that functioned perfectly with dents, or functioned poorly without dents. People seem to think this problem is new, but quite honestly, it couldn't be further from the case.

I'm just grateful that the marks I do have are not obvious unless you really look for them, and are only in one place (at the bottom). The rest of the phone is honestly flawless.
 
lamboman said:
Homestly, I normally would be the same. However, I'm very skeptical that you can get a truly perfect phone right now, and I'm not willing to fuss about with replacements, as with the 4S I either had a phone that functioned perfectly with dents, or functioned poorly without dents. People seem to think this problem is new, but quite honestly, it couldn't be further from the case.

I'm just grateful that the marks I do have are not obvious unless you really look for them, and are only in one place (at the bottom). The rest of the phone is honestly flawless.
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I'm sorry but that sounds like a cop out too me, if Apple are charging £500-£700 a phone and making a massive profit on each one then the least they can do is provide a perfect phone without dents in the ******* side. A GS3 for example which costs less and is supposedly comprised of inferior materials would come out the box looking perfect.
 
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lamboman said:
Homestly, I normally would be the same. However, I'm very skeptical that you can get a truly perfect phone right now, and I'm not willing to fuss about with replacements, as with the 4S I either had a phone that functioned perfectly with dents, or functioned poorly without dents. People seem to think this problem is new, but quite honestly, it couldn't be further from the case.

I'm just grateful that the marks I do have are not obvious unless you really look for them, and are only in one place (at the bottom). The rest of the phone is honestly flawless.
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Apple marketing swallowed. Hook, line and sinker.
 
DIABLO said:
I'm sorry but that sounds like a cop out too me, if Apple are charging £500-£700 a phone and making a massive profit on each one then the least they can do is provide a perfect phone without dents in the ******* side. A GS3 for example which costs less and is supposedly comprised of inferior materials would come out the box looking perfect.
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I went through four Galaxy S3s, all of which had scratches, stress marks, and displays with major colour shift and tint issues (yellow at the top and bottom, purple in the middle) which were far more serious as these devices were completely unusable. From this alone, if I were more naive and foolish I could say that many S3 owners are all "copping out". So no, not quite perfect to say the least. This said, the S3 is a very solidly built device.

Rimsy said:
Apple marketing swallowed. Hook, line and sinker.
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Oh, one of these characters again. :rolleyes:

Yes, I agree, it isn't acceptable that Apple are letting poor devices through QC. However, do you expect me to waste my own time (which I have very little of currently) swapping devices out that are in equal or worse condition than the one I currently have? And I want an iPhone and actually need a smartphone right now, so am I supposed to refund my current device, and go phoneless for the next however-long-it-takes until I can be "guaranteed" a "perfect" device, even though based on my previous experiences, the devices will likely NOT be perfect anyway? Or buy another phone to hold me over, which will do nothing other than cost me more money?

Furthermore, what does marketing have to do with it? Apple make no mention dents and scratches improving your mobile experience, if you're going to be that immature about it.

If you come up with a useful solution, sure, I'll be more than happy to listen. In fact, I'll be extremely thankful.

Just for reference, my recent experiences with Apple have been insanely poor. A quote from a post of mine a couple of months back:
lamboman said:
Apple service and reliability, in my opinion, has worsened over the years.

In terms of service...taking into account the way that Apple and their stores work, the service experience I've had has been absolutely crap. Staff at my local Cribbs Causeway store are either arrogant or useless. The Cabot store is typically better.

Not going to go into details, but the Cabot store, while nice, rang me and asked me to come in to do a retail swap as soon as possible for a CRU 4S that I had received that was in poor condition (this is a brand new, boxed unit) after two weeks of being phoneless. I arrive, and it turns out that they had no idea that this actually couldn't be done, wasting my time. I was compensated, but I shouldn't need to be.

The Cribbs store have had two opportunities to repair my iMac, first with a faulty display (red lines when the system heats up), and the second, current display has a purple tint at the top, and yellow at the bottom, and is starting to get the staining effect that the original display did. The problem has been around for three years over the current generation, and they still haven't sorted it.

Apple Customer Relations have made excuses saying that they have kept to their word and called, which would be fine...if it wasn't for the fact that they called on a number that I had removed from my account months ago, and it wasn't the number I gave them. Now trying to arrange a replacement for the iMac, because I'm sick and tired of Apple attempting (and failing) to rectify problems and I'm bored of going into the store over and over again (been in at least 10 times in the past few months). Give me a new machine and stop wasting my time.

On the plus side, they did give me a full refund for my 4S, which they technically didn't have to do (purchased in November, refunded this time last month).
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This situation has continued, with another CRU 4S being ordered, in even worse condition than the first. Apple sent me a damaged iMac, and has taken two weeks with several unresponded emails to sort that out for me and answer my questions.

I buy Apple products not because I like Apple, but because I like the products. The rest of the Apple experience is now sub-par, and I really hope they turn things around.

Worth saying that I might contact AppleCare with the proposal of a part refund.
 
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