Plusnet Discussion Thread

Ayahuasca · 27 May 2015 at 14:33

I bought an Asus DSL-AC68U the other day so I'm good in that area.

I'm looking forward to slightly better pings though as I've read Plusnets internal routing doesn't all go through Sheffield like BT's seems to. Others who've switched have reported 10ms lower pings

I've noticed there's a pro add on for plusnet, is this worth the extra £5 a month? I work from home a lot using an FTP so I'm hoping download/upload speeds aren't gimped.

bremen1874 · 27 May 2015 at 15:46

The Pro add-on is a legacy option targeted at ADSL connections. AFAIK there's no real benefit of having it on a FTTC connection. The traffic management that Plusnet does apply shouldn't cause you any problems (if you even notice it).

Ayahuasca · 9 Jun 2015 at 18:15

Do PlusNet have a DLM period after activating? Just I've switched from BT Infinity today and speeds are lower and ping is higher.

stringyb92 · 9 Jun 2015 at 21:05

Ayahuasca said:
Do PlusNet have a DLM period after activating? Just I've switched from BT Infinity today and speeds are lower and ping is higher.

This is what i want to know too.

What i understand is, if you change speeds the line gets reset but if youre on the same line it stays the same

Ayahuasca · 9 Jun 2015 at 21:13

speedtest site is reporting my ISP as INFONET Services Corporation

My line was down for quite a few hours between BT deactivating and plusnet activating so maybe that caused the drop in speeds and increased my interleave depth even though I'm still on fastpath apparently.

stringyb92 · 9 Jun 2015 at 23:22

Ayahuasca said:
speedtest site is reporting my ISP as INFONET Services Corporation

My line was down for quite a few hours between BT deactivating and plusnet activating so maybe that caused the drop in speeds and increased my interleave depth even though I'm still on fastpath apparently.

What router you on pal

Ayahuasca · 9 Jun 2015 at 23:29

HG612 and using the ASUS DSL-AC68U as a Router. May as well just sell it or take it back though and buy a standalone router.

Danny091 · 9 Jun 2015 at 23:38

Ayahuasca said:
HG612 and using the ASUS DSL-AC68U as a Router. May as well just sell it or take it back though and buy a standalone router.

Swap it for the AC68U the None DSL version then you can run merlins fork

Its a great router. Thats what i run with the HG612

stringyb92 · 9 Jun 2015 at 23:47

Ayahuasca said:
HG612 and using the ASUS DSL-AC68U as a Router. May as well just sell it or take it back though and buy a standalone router.

I have the same setup as you currently then.

What is your interleave depth on the Down/Upstream??

Ayahuasca · 10 Jun 2015 at 19:02

Not impressed with plusnet so far, I'm getting 60 ping on CSGO servers whereas my mate on ADSL is getting 30 ping.

Whoever said you get lower pings with plusnet than BT due to their internal routing was talking nonsense

Danny091 · 10 Jun 2015 at 19:14

where abouts are you?

Ayahuasca · 10 Jun 2015 at 19:28

Danny091 said:
where abouts are you?

North East.

I'm hoping it's just down to my line being down for a few hours and it will need a resync to lower the interleave depth at some point.

stringyb92 · 10 Jun 2015 at 20:13

Ayahuasca said:
North East.

I'm hoping it's just down to my line being down for a few hours and it will need a resync to lower the interleave depth at some point.

I was looking at going to Plusnet thinking that it would just reset my line again. Please keep us updated about your line

~Mike~ · 10 Jun 2015 at 20:31

Ayahuasca said:
Not impressed with plusnet so far, I'm getting 60 ping on CSGO servers whereas my mate on ADSL is getting 30 ping.

Whoever said you get lower pings with plusnet than BT due to their internal routing was talking nonsense

Maybe you are on a bad gateway, my ping is very good for my line.

Ayahuasca · 10 Jun 2015 at 21:10

~Mike~ said:
Maybe you are on a bad gateway

Guessing there's no way to change this?

My ping to bbc is 18ms

Danny091 · 10 Jun 2015 at 22:53

Ayahuasca said:
Guessing there's no way to change this?

My ping to bbc is 18ms

Ping to the BBC seems normal really for where you live. All plusnet traffic has to go through gateways in london before going onto the internet so no matter where you live the traffic is routed through london first.

As for changing your gateway you need to drop your session and start a new one. If you have a modem / router as separate devices disconnect the modem cable from your router wait 10 sec or so and connect it again. This will connect to plusnet's network again and most likely put you on another gateway. However as you are not disconnecting the phone line from the modem you will not get hit by the dlam.

http://usertools.plus.net/@gateway/ shows you what gateway your on

itchy · 21 Jun 2015 at 19:19

PlusNet has been running very bad the past few days.

Today had a ping of 129ms Down speed 0.55mbs and up speed of 8mbs.

Just tested now ping 22ms Down /3.59mbs up /0.40mbs. Its all over the place.

If is this carries on they can go stick it where the sun don't shine.

Ayahuasca · 21 Jun 2015 at 20:22

Mines been awful as well, I'm getting major lag in CSGO where the game lags out for a few seconds.

Did a ping test and I was getting 30+ms jitter :/

MissChief · 21 Jun 2015 at 20:25

itchy said:
PlusNet has been running very bad the past few days.

Today had a ping of 129ms Down speed 0.55mbs and up speed of 8mbs.

Just tested now ping 22ms Down /3.59mbs up /0.40mbs. Its all over the place.

If is this carries on they can go stick it where the sun don't shine.

Have you actually spoken toPlusnet? It's possible they may not be aware there's an issue. What's your trained in speed from the Router?

Ayahuasca · 21 Jun 2015 at 20:41

Speaking with someone now and being told 61ms ping with 33ms jitter isn't too bad, I thought plusnet support was actually decent unlike the BT script monkeys.

Gaming is impossible at the moment.