Plusnet Discussion Thread

Ayahuasca · 8 Jul 2015 at 17:50

Using an ASUS DSL-AC68U

Also tried with the BT OR modem and using the ASUS as a router, doesn't seem to make a difference, the issue isn't with the equipment.

Wired connection.

Rozzy85 · 8 Jul 2015 at 18:44

R.O.S.S.I said:
Crudsville, lots of bad talk about PlusNet. Signed up for fibre with them last week, install date is next Weds! Are they really that bad?

No worse than the others for a consumer level service. It's just a little less attractive now because you get less for the same price. It's same old story where a ISP praised for it's low price and 'great service' that inevitably starts going south as time goes by. Plusnet will no doubt follow the likes of Freeserve and Pipex.

Caseh · 9 Jul 2015 at 07:36

I had problems with my connection Sunday, but Plusnet were good dealing with it, and kept in contact constantly letting me know where Openreach were with fixing it. The router is horrendous though, crashes 2-3 times a day. So I'm looking for a new one, would something like the Billion 8800NL be fine? I'm on a budget and don't really want to pay anymore than that.

Or if anyone has a recommendation for a similar cost?

ChrisD. · 9 Jul 2015 at 08:22

A lot of people are using the Billion without issue. ASUS range is also good.

Caseh · 9 Jul 2015 at 13:00

Do you know if people are using the Billion as a Modem replacement as well, or just Router?

ChrisD. · 9 Jul 2015 at 21:58

Sorry, I don't know, but a search of this thread and forum section should point you in the right direction.

Personally I'm not a fan of having an all in one unit, because I like to be able to reboot my router if needed without the fear of DLM kicking in.

matthab · 11 Jul 2015 at 08:59

S2KIP said:
Sorry, I don't know, but a search of this thread and forum section should point you in the right direction.

Personally I'm not a fan of having an all in one unit, because I like to be able to reboot my router if needed without the fear of DLM kicking in.

Didn't I read somewhere that if you reboot kit it sends a power off signal to the exchange avoiding the DLM.

kmax86 · 11 Jul 2015 at 21:43

Getting plenty of packet loss for the past 2 or 3 days now making gaming difficult

. Hopefully after their maintenance things will get better.

philip2009 · 11 Jul 2015 at 21:54

Have you tried changing gateways, sometimes some produce poor performance? - http://usertools.plus.net/@gateway/

My graph looks pretty normal -

kmax86 · 11 Jul 2015 at 22:18

Sorry but how exactly do you change gateways? Does rebooting the router change gateways?

philip2009 · 11 Jul 2015 at 23:07

Yes, rebooting the router should do it. If you have a separate router/modem then you won't run the risk of affecting DLM since the modem will maintain sync with the cabinet.

Ayahuasca · 12 Jul 2015 at 01:37

Sorry but I don't want to have to reboot my device every few days to get on a new gateway. Not exactly practical is it.

Danny091 · 12 Jul 2015 at 12:09

Ayahuasca said:
Sorry but I don't want to have to reboot my device every few days to get on a new gateway. Not exactly practical is it.

Would have too every few days, try it once and see if it even makes a difference.

Ayahuasca · 12 Jul 2015 at 12:11

I've already tried it, works for a few days then that gateway becomes congested or whatever and you need a new one.

philip2009 · 12 Jul 2015 at 16:40

Ayahuasca said:
Sorry but I don't want to have to reboot my device every few days to get on a new gateway. Not exactly practical is it.

Why are you complaining to me?

For what it's worth I've been with Plusnet for about 20 months and only had a gateway problem once.

Ayahuasca · 12 Jul 2015 at 17:25

I wasn't complaining to you, just explaining why I don't think it's practical to have to gateway hop to get the best from the connection and yes it doesn't seem to affect some people.

Itchytrigg · 13 Jul 2015 at 17:07

Awwww yeah

DHR · 13 Jul 2015 at 17:39

Out of interest how far away from the exchange are you guys getting 70mb/s+?

KIA · 13 Jul 2015 at 18:13

DHR said:
Out of interest how far away from the exchange are you guys getting 70mb/s+?

Fairly close to the cabinet.

kmax86 · 13 Jul 2015 at 19:17

Just an update on my issue. Played about 3 dota2 games between today and yesterday and it seems the stutter-lag has disappeared. TBB graph has also improved. Hopefully it was a one-time occurrence.