Plusnet Discussion Thread

I'm aware that legally only BT can touch 'their' side of the master socket, not you.

the_electrician said:
how will they know?
Ill just blame previous owner/ sky engineer ect ect.
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Good question. But, I think BT system will stamped time and date at your local exchange of deactivated your line and reactivated line. And BT can check if there is any engineer is booked at that time, if not, then BT know u had messed it and take legal action against you, only if the line won't be back online.

It's up to u. Beware of the big bills if u need BT to come out again.

I be totally amazing if you managed to move master socket and the line is working! ;)
 
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bulldog147 said:
I'm aware that legally only BT can touch 'their' side of the master socket, not you.



Good question. But, I think BT system will stamped time and date at your local exchange of deactivated your line and reactivated line. And BT can check if there is any engineer is booked at that time, if not, then BT know u had messed it and take legal action against you, only if the line won't be back online.

It's up to u. Beware of the big bills if u need BT to come out again.

I be totally amazing if you managed to move master socket and the line is working! ;)
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Im moving from llu so bt will have to disconnect the telephone line anyway to move the line on to their equipment.
im not sure i know what you mean by bt system will be stamped time and date at local exchange?
So if i move the master socket before the change over and make sure phone/broadband is working i cant see any problem.

If i were the engineer turning up id much prefer to just change the faceplate rather than run a extension kit so i cant see them saying anything anyway.
 
BT system at the local exchange does recording all actives on your line with broadband too for any diagnostic fault via BT Retail & your Service Provider (for broadband fault)
 
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the_electrician said:
fibre needs to be plugged in to the master socket as far as i understand.
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The filtered faceplate supplied by BT has two sets of punchdown terminals. One set for any voice extensions and another set for the VDSL side. Both can be extended to another location.

If you extend BT's wiring with a soldering iron they will know that someone has been messing with it.
 
bulldog147 said:
BT system at the local exchange does recording all actives on your line with broadband too for any diagnostic fault via BT Retail & your Service Provider (for broadband fault)
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cant see how they would be able to tell anyway the incoming voltage is 50vdc.
1 wire +ve the other -ve. only if there was a short circuit they would know. as for broadband i regularly un plug router to clean anyway.
 
The Master line box is the "demarcation" point between your telephone equipment, wiring and BT's Exchange Line.

The reason this is so, is that everything on your side of the master, is your problem. Everything on BT's side, including the Master line box itself, is BT's problem. It needs to stay this way!

Now if you want to something along the lines of; move the Master socket (to get rid of the crap wire between that junction box and master socket) or to relocate the Master socket to where the drop cable enters your premises, then to do this is YOUR choice, if you mess it up, then you will need BT to sort it out, IF they sort it out for you that is (keep reading).

If you successfully move your Master socket to have more “high quality user-side wiring” then good for you, but it is ILLEGAL to do this, if it is clear and obvious that you moved it yourself and BT issue’s a fine and/or terminate your line. Don’t say you weren't warned.

That was the warning… just in case you didn’t understand the ILLEGAL part.
 
bremen1874 said:
The filtered faceplate supplied by BT has two sets of punchdown terminals. One set for any voice extensions and another set for the VDSL side. Both can be extended to another location.

so are you saying bt could use the existing wiring to extend to another location

If you extend BT's wiring with a soldering iron they will know that someone has been messing with it.
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im not saying they wouldnt know that some has been messing with the master connection by the soldered joint.
im saying they couldnt prove it was me that done it.
 
the_electrician said:
im not saying they wouldnt know that some has been messing with the master connection by the soldered joint.
im saying they couldnt prove it was me that done it.
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They don't need to make a case that'll stand up to 'beyond reasonable doubt', they just need to know that their wiring has been interfered with.

Moving a master socket isn't difficult, it's just not advisable. In the unlikely case that something goes wrong you could end-up with hassle you don't need. The most likely problem would be dealing with any potential line faults in the future.

You can do what you want just by running good quality extension cabling from the master socket. The master sockets are designed to accept punched down extension wiring, so why not do it the easy way?
 
bremen1874 said:
They don't need to make a case that'll stand up to 'beyond reasonable doubt', they just need to know that their wiring has been interfered with.

Moving a master socket isn't difficult, it's just not advisable. In the unlikely case that something goes wrong you could end-up with hassle you don't need. The most likely problem would be dealing with any potential line faults in the future.

You can do what you want just by running good quality extension cabling from the master socket. The master sockets are designed to accept punched down extension wiring, so why not do it the easy way?
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i have good quality extension cable installed to 2 other face plates.
i thought the vdsl faceplate had to be installed at where bt cable entered the building (master socket) and this was where the modem and router had to be plugged in?
 
the_electrician said:
i have good quality extension cable installed to 2 other face plates.
i thought the vdsl faceplate had to be installed at where bt cable entered the building (master socket) and this was where the modem and router had to be plugged in?
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No, the VDSL can be extended as well. There are dedicated terminals in the filtered faceplate that BT supply for it. This is basically what the 30 metre extension option offered by BT is.

There will need to be a cable from the master socket to where the modem will be. I have two voice lines and my VDSL signal running through three pairs of a length of Cat5e, works fine.
 
bremen1874 said:
No, the VDSL can be extended as well. There are dedicated terminals in the filtered faceplate that BT supply for it. This is basically what the 30 metre extension option offered by BT is.

There will need to be a cable from the master socket to where the modem will be. I have two voice lines and my VDSL signal running through three pairs of a length of Cat5e, works fine.
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cheers

ah so what the bt engineer will have to do is connect wires 2+5 from the master socket to a+b of the new master socket and run extensions from removeable faceplate of the new master socket.
I thought that you would have had to connect a+b to the new master socket a+b doh.

well if the engineer refuses i can easily do it now without touching the bt side of the line thus avoiding possible legal action/fines.
 
KIA said:
Real Openreach engineer or a contractor?
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Contractor. :/
Plusnet were so quick to ask that and decry them as a liar. BT Group being so united there.

This has been a great experience so far. No phone, speeds lower than my ADSL2+ (yes, wired), and cables trailing about the house till I have time + parts.
 
I complained to Openreach last night about my six week wait for a phone line and internet.

Original date was the 3rd May, it's now been changed to the 16th April. Happy days.
 
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