Plusnet Discussion Thread

Dave L · 13 Apr 2013 at 09:21

Just order the PN product and request your MAC on Monday when you can get it - just leave the MAC blank on the new order and make sure you supply PN with it when you get it on Monday. At least you can start the ball rolling.

PapaLazaru · 13 Apr 2013 at 12:08

PapaLazaru said:
6th April

From this -

To this -

7th April

Now this -

13th April

It is getting faster. Now 10GB quicker than stated!

liamcrane · 13 Apr 2013 at 13:39

Is that plusnet your on papa?

PapaLazaru · 13 Apr 2013 at 18:41

liamcrane said:
Is that plusnet your on papa?

Indeed.

BRIGGBOY81 · 14 Apr 2013 at 12:48

I am moving house soon and the new house is in a fibre area and I am thinking about getting PN unlimited but without phone line rental. Will this affect the speed or will i have to pay for a line even though i wont use it.

KIA · 14 Apr 2013 at 13:02

BRIGGBOY81 said:
I am moving house soon and the new house is in a fibre area and I am thinking about getting PN unlimited but without phone line rental. Will this affect the speed or will i have to pay for a line even though i wont use it.

You will have to pay line rental.

BRIGGBOY81 · 14 Apr 2013 at 13:10

oh, on the PN website it says you can order unlimited fibre witout a phone line

bremen1874 · 14 Apr 2013 at 14:03

BRIGGBOY81 said:
oh, on the PN website it says you can order unlimited fibre witout a phone line

You don't have to pay PlusNet for the line, but you need to have one. My line for example is still with BT.

BRIGGBOY81 · 14 Apr 2013 at 14:36

ah i see. thx

Camalot · 14 Apr 2013 at 15:32

Day 3: -

PC - wired

Nexus 10 tablet - wireless

danoliver1 · 14 Apr 2013 at 20:10

Just got my fibre getting 10ms ping and 65mb/14mb impressed so far.

AzZ · 14 Apr 2013 at 22:29

I placed my order just before. So how many of you got your preffered install date?

I really hope the switch over is a smooth and hassle free process.

BeelzebubUK · 15 Apr 2013 at 00:32

Quick question for bobpullen.

I'm currently on BTs unlimited fibre package but considering moving to Plusnet to save some money whilst the 6 month half price offer is on.

As I already have a BT openreach modem installed will I still need an engineer visit and would there be any downtime of the service whilst switching from BT to Plusnet (apart from on the day of switchover). Thanks

BRIGGBOY81 · 15 Apr 2013 at 08:09

Hi just wondering if I can use a different modem or do I have to use the one supplied

bremen1874 · 15 Apr 2013 at 10:08

There are some routers with builtin modems you can use. I haven't seen any alternative standalone modems for sale.

From what I've read you're better off using the BT supplied modem and a decent router of your choice.

KIA · 15 Apr 2013 at 11:25

BeelzebubUK said:
As I already have a BT openreach modem installed will I still need an engineer visit and would there be any downtime of the service whilst switching from BT to Plusnet (apart from on the day of switchover). Thanks

No need for an engineer to visit & no downtime.

elroberto · 15 Apr 2013 at 11:51

I'm still waiting. Sent a very strongly worded email off to the Openreach woman posted upthread. It's nearly two months now. Still not even got DSL and Openreach have failed to keep two out of the three appointments they made.

BRIGGBOY81 · 15 Apr 2013 at 17:25

bremen1874 said:
There are some routers with builtin modems you can use. I haven't seen any alternative standalone modems for sale.

From what I've read you're better off using the BT supplied modem and a decent router of your choice.

Ah ok thx

BeelzebubUK · 15 Apr 2013 at 19:33

KIA said:
No need for an engineer to visit & no downtime.

Thanks. Thats me sold then

ChrisD. · 16 Apr 2013 at 08:52

Openreach are here installing the phone line. Unfortunately I have to wait till Saturday for the Broadband.