Plusnet Discussion Thread

bremen1874 · 22 Dec 2013 at 12:12

Even if a router problem is unlikely, it's still something that's worth checking. It'd only take five minutes.

ChrisD. · 22 Dec 2013 at 12:14

Just put the standard firmware on instead of the Google code one, not much difference.

Though I do like the default one. Popping out to try the RT-N66U instead.

bremen1874 · 22 Dec 2013 at 12:17

You could check without using a router. Connect the modem to a PC directly and set it up to create the PPPoE connection.

bulldog147 · 22 Dec 2013 at 12:53

Yep you could try Openreach Modem from Lan direct to your pc or laptop ethernet Lan and see if it had improvement. The Openreach Modem doesn't support wifi. Only the third party router connected to openreach modem Lan.

ChrisD. · 22 Dec 2013 at 16:01

Well I now have an RT-N66U connected, no change. So I am pretty confident that it's something at the cabinet.

bulldog147 · 22 Dec 2013 at 16:05

BT Checker had now finally show up:

BT BROADBAND AVAILABILITY CHECKER
Telephone Number 019******** on Exchange CUCKOO OAK is served by Cabinet 8

Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date
High Low High Low
FTTC Range A (Clean) 80 79.9 20 20 -- 31-Jan-14
FTTC Range B (Impacted) 80 78.5 20 19 -- 31-Jan-14

ChrisD. · 23 Dec 2013 at 13:54

I rang Plusnet up again to chase them, they said someone from faults would be in touch within 30 minutes. Got an email through asking me to change my username to @plusdsl.net rather than plus.net

Did that, no change so rang up to ask why it had taken since Friday to get me to do this, lots of apologies and I was told I would be called with the next steps. All of a sudden after going to the shops it's back to full speed. Waiting to find out what's been done.

bulldog147 · 23 Dec 2013 at 14:22

Good to hear you got full speed now. Yep, I always use @plusdsl.net on the router.

thewanted · 31 Dec 2013 at 10:59

tsinc80697 said:
Is anyone using a BT HomeHub5? For £45 on an auction site it seems decent enough compared to the two above that are over twice the price.

This chap's question went unanswered. Is anyone using a HomeHub 5 with PlusNet fibre? EDIT: It sounds like it will work - link.

What's the concensus on PN fibre? Is it good for the most part? I don't care much about them traffic shaping P2P, but I do care that the latency is consistently low (no jitter), and that gaming at peak times is perfect.

It'll cost me about £12/month less over 18 months to switch to PlusNet than to renew my Infinity 2 contract.

EDIT #2: I just called BT and cancelled. Waiting for them to email my MAC code so that I can place an order with PlusNet

chaosophy · 31 Dec 2013 at 15:19

Got a text today to say my router is on it's way! Not heard any more about the engineer appointment, so I'm assuming it's still on for Monday. So hopefully still on track to be up and running by mid/end of next week. :cool:

bulldog147 · 31 Dec 2013 at 16:45

http://www.shop.bt.com/products/bt-home-hub-5-90RY.html £129.00 to buy from BT shop. My brother got one and he say it one of the best router for FTTC. No need Openreach modem and the wifi is brilliant.

ChrisD. · 31 Dec 2013 at 16:50

I'd rather an ASUS RT-N56U or RT-N66U.

KIA · 31 Dec 2013 at 18:35

MilanoChris said:
I'd rather an ASUS RT-N56U or RT-N66U.

Give me an ASUS router with built-in VDSL2 modem.

~Mike~ · 2 Jan 2014 at 08:05

KIA said:
Give me an ASUS router with built-in VDSL2 modem.

Yes please.

ChrisD. · 2 Jan 2014 at 10:32

KIA said:
Give me an ASUS router with built-in VDSL2 modem.

Would be nice, but at the moment the separate modem doesn't bother me that much. It's under the desk and out of sight.

KIA · 2 Jan 2014 at 12:45

There is an ASUS router with built-in VDSL2 modem!

Asus DSL-N66U N900 https://www.asus.com/Networking/DSLN66U/

No idea how well the modem performs.

bremen1874 · 2 Jan 2014 at 13:21

The end user reviews for the DSL-N66U don't inspire confidence. It sounds like the usual story of decent hardware letdown by poor firmware.

Lisapete · 2 Jan 2014 at 18:47

MERLIN it!

Dave777 · 4 Jan 2014 at 20:41

Just bought a Netgear R7000 nighthawk ac router while on business in the USA. Available in uk soon. Gets a good write up and much cheaper here £135 vs £190. Universal power supply and can fix to use all uk wireless channels and DDT/3rd party firmwares available. Home tomorrow and will try it. Using an old PlusNet zyxel one now.

thewanted · 8 Jan 2014 at 19:59

For the people that have transferred their FTTC service to PlusNet, did they have to do an on-site installation? My order currently says "We'll arrange for your fibre broadband service to be installed. This will happen on 14/01/2014 AM", but there's nothing to actually install.

I tried calling them, but their wait times are currently ~30 minutes.