Is all the wiring in your offerent correct, the modem is not on an extension or anything like that?
hi
this flat is rather small, there's just one main plug, where the BT engineer installed the new vdsl2 faceplate. I connect using the grey phone cable supplied, to the BTO modem. There are no extensions and i am hardwired via 100 mbit cat5 cable all the time, we don't use wi-fi.
In regards to the install all i can say is that when the engineer came up, at first he couldn't find our line at the cabinet (with his oscilloscope plugged inside the flat) and asked me to access another cupboard of our building but i didn't have the keys for it.. so then he came back again, replaced batteries on the oscilloscope (apparently it died) then went back to the cabinet, found the line, activated the phone, all up and running and SBAM perfect 39996 / 9996, 12ms for the first 4.5 days as i explained in the post earlier.. then "something happened" on Sunday 16th, down for approx 20 minutes, back with sync of 27400, engineer came the following wed (19th) checked line (down approx 5 minutes), said everything OK and shown me sync of 35000 that is what i have now. Over the past weeks speeds changed a bit, ping too and now seems settled. I am trying to understand what happened on that sunday, i doubt they were activating another user so cross-talk since it was sunday....
I have been reading some other posts here on this thread (great resource btw) and i see people with SNRs which are beyond the target 6db and with WORSE attenuation than mine which sync higher so is very interesting.
Some people have said that after a line fault with DLM poking in, it can take up to 6 weeks to go back. Myth or real?
6 weeks for me will be Wed 31th July.
Gab