RM before 1pm item not delivered

Lopéz said:
They park the van and then spread out to deliver to surrounding streets on foot, meet back at the van and drive a bit further. Big stuff they can't easily carry gets van delivered to the door.

It's actually a reasonably efficient way of doing things.
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The Van fleet is also very old and unreliable.
The doors are literally falling off the vans in my area.
Management won't bring in hire vans and the royal mail repair garage has a delay of several weeks.
In my office there is a constant lack of vans so you end up having to share even if it's much less efficient.
 
Just had a 1st class letter take 15 days to go less than 100 miles. I think at work we're done with using Royal Mail now - simply not worth the delays or risk to even bother anymore.
 
Em3bbs said:
Royal Mail Group Limited is a private company, not a public service. The parent company is a PLC that trades on the LSE and FTSE250.
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It serves the public. Just because the Tories sold it off does not make it not a public services. It has rules that make it a public service.

You may have just be being pedantic but the RM is a vital service to the public especially older people.
 
Tony Edwards said:
It serves the public. Just because the Tories sold it off does not make it not a public services. It has rules that make it a public service.

You may have just be being pedantic but the RM is a vital service to the public especially older people.
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Correct. Hence why the government have just refused royal mail's attempt to kill the USO and make letter deliveries five days a week.
 
Loagi said:
Just had a 1st class letter take 15 days to go less than 100 miles. I think at work we're done with using Royal Mail now - simply not worth the delays or risk to even bother anymore.
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Perhaps you could tell everyone who else you going to use to send letters?
 
norm said:
Remarkable really that during COVID large swathes of businesses were using huge sums of money from the government to furlough their staff, and those staff had the luxury of staying safe in their homes. Yet I seem to recall Royal Mail staff worked all through the pandemic.

How quick things like that are forgotten. Now people are moaning about their plight for a fair pay rise.
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So was every other courier service and most public services. It was only office staff that got to WFH.
 
Surveyor said:
His point was about furlough and over the period March 2020 to September 2021 11.7 million people got 80-100% of their pay (for varying lengths of time) for doing no work.
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I won't lie. I was a bit jealous at the time. One particularly difficult one both my neighbours were sitting in a heatwave in the garden having picnic drinking booze either side of me whilst I was trying to juggle my job whilst looking after a 3 year year old and my wife was doing more than her hrs setting up a covid lab.
not a good time I must admit.
 
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I quit my job in Feb of that year to spend 3 month with my boy and look for a new job as I had got depressed over the previous 12 months and burnt out and then March it all kicked off so was out of work for year with nobody hiring and eating into my savings. Was a bad time tbh.

I did some private landscape gardening in end to tie me over for about 3 months till restrictions eased and offers started coming through.
 
I've all but given up with RM. All these strikes are doing are further compounding the issue as commercial entities move away from using them. I hope the workforce (striking and non) realise there won't be much business left when it is finally concluded.
 
I’ve said it before in other threads, but I made the call to pull our Royal Mail services last week (we spend 40-50k a year).
Us alone won’t put them under, but if lots of small businesses follow suit they’ll be in a lot of trouble.
 
Holst1981 said:
The Van fleet is also very old and unreliable.
The doors are literally falling off the vans in my area.
Management won't bring in hire vans and the royal mail repair garage has a delay of several weeks.
In my office there is a constant lack of vans so you end up having to share even if it's much less efficient.
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Do they actually get fixed? We've sent one van up about 3 times now and it comes back with the problem it went up for!
 
Just to weigh in with my own (ongoing) experience.
Posted 2 items SD, one on Thurs 24th Nov and the other on Sat 26th. First item delivered on Friday 2nd and the second item is MIA - still showing the ‘we’ve got it’ on tracking.

I understand the guarantee went out the window with the strikes and I obviously don’t mind a day or two here and there but 8 days for a SD parcel is taking the absolute mick.
I submitted a claim for postage refund more in hope than expectation, will await their decision.
As for item no2, from what I gather their terms state a claim can be made for loss 5 working days from the expected delivery date. Given that date should have been Mon 28th do I have to account for the two strike days and yesterday+today? That would make this Wednesday coming the 5th working day?

My items are always sent fully insured so as long as RM don’t try and screw me on some technicality then I should be fairly compensated, I’m just sorry for the poor soul who is waiting for it to arrive.
 
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I said it earlier, they're going to strike themselves out of a job.
Primark are taking people on though so there's always options.
 
I've just had a weird experience with RM too.

My GP sent an urgent prescription via the Pharmacy2u site on Thursday with RM tracked 24. Tracking showed package in transit on Friday and had reached national hub. Later on Friday the package reached Chester (I live in the Wirral) and by Saturday the package was in the Wirral at a nearby local sorting office awaiting final delivery to my address. This morning (Monday) I check the tracking again and find out that my package is now in Atherstone (Midlands/100 miles away) ??? WTF???


Monday 05 December 2022
02:22
Item Received
PSC Atherstone
Saturday 03 December 2022
12:39
Item Received
Hoylake DO
10:41
Item Received
Chester MC
02:11
Item Received
National Parcel Hub
02:11
Item Received
National Parcel Hub
Friday 02 December 2022
22:29
Sender despatching item
 
Facemasker said:
I've just had a weird experience with RM too.

My GP sent an urgent prescription via the Pharmacy2u site on Thursday with RM tracked 24. Tracking showed package in transit on Friday and had reached national hub. Later on Friday the package reached Chester (I live in the Wirral) and by Saturday the package was in the Wirral at a nearby local sorting office awaiting final delivery to my address. This morning (Monday) I check the tracking again and find out that my package is now in Atherstone (Midlands/100 miles away) ??? WTF???
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You're doubly screwed as Pharmacy2u send items using Royal Mail. Why couldn't this urgent prescription be filled by your local pharmacy?
 
Surveyor said:
You're doubly screwed as Pharmacy2u send items using Royal Mail. Why couldn't this urgent prescription be filled by your local pharmacy?
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Depending on how exotic the meds are it's not always available from a local pharmacy. I know I'd struggle to get mine locally so it comes from an online pharmacy.
 
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