Roccat Kone Mouse - Wheel Broken ...

Psypher5 · 26 Feb 2009 at 12:20

just recieved a box with:

new mouse
roccat taito mouse mat
speedlink shirt in bright red
roccat trucker hat

wrist bands

some neck key fob things

ceego · 26 Feb 2009 at 14:00

Psypher5 said:
just recieved a box with:

new mouse
roccat taito mouse mat
speedlink shirt in bright red
roccat trucker hat
wrist bands
some neck key fob things

LOL nice... good bit of schwag there..

Psypher5 · 26 Feb 2009 at 23:53

the wrist bands are a god send...

always rub my wrists on the edge of the desk, now i dont

Sin_Chase · 26 Feb 2009 at 23:56

Psypher5 said:
Have some trust. Yes it is a perfect mouse, except for the wheel. It breaks, a lot, with everyone who has the mouse. It is acknowledged by roccat who can't fix it so it seems.

Nothing about trust, merely me wanting to read what came from the company for myself as future referenceshould anything happen to mine.

JimAroo · 28 Feb 2009 at 16:25

I really want one of these Roccat mice, drawn between this and the G5. All the reports of the broken mouse wheels are well and truly putting me off. It's a shame because if it wasn't for the mouse wheel fault Roccat would have an excellent product going on what people are saying.

Jasebta · 28 Feb 2009 at 17:36

On my third mouse now, and the middle mouse button does seem to feel a little better, less stiff etc. We'll see how long it lasts!

Hathaway · 1 Mar 2009 at 02:09

On my third now too, still feeling strong but Psypher's experience has me wondering lol.

Psypher5 · 1 Mar 2009 at 12:24

lol, ive bound the DPI up button to universal scroll so i can push that and have the same effect as pushing middle mouse.

I think it breaks a lot due to me pressing down then having to drag it around... but still. IT shouldnt break.

crooked i · 1 Mar 2009 at 13:00

the breakage is not our fault, its clearly a manufacturing fault.

Ham · 2 Mar 2009 at 21:23

My wheel broke today

Had it for around 3 months... To the people that have received replacements - did you just fill out the support form on the Roccat website?

Psypher5 · 2 Mar 2009 at 21:38

go through ocuk / who you got it off first

Fanatic · 2 Mar 2009 at 23:03

Will OcUK have the "newer" version? Maybe he should go direct to Roccat.

Psypher5 · 2 Mar 2009 at 23:21

roccat dont have a newer version though

Ham · 3 Mar 2009 at 00:05

Thanks. Was a Christmas present from my girlfriend... have submitted a ticket to the store she bought it from.

Shame they've got this problem, has been a great mouse up until now.

Psypher5 · 3 Mar 2009 at 00:19

im hoping when their new mouse comes out they will upgrade me if its better. Hey ho we will wait and see

Hathaway · 3 Mar 2009 at 18:38

So they lied about a new mouse wheel being installed?
If by new mouse you mean the Kova, not really liking the look of it personally.

Psypher5 · 3 Mar 2009 at 19:41

Hathaway said:
So they lied about a new mouse wheel being installed?
If by new mouse you mean the Kova, not really liking the look of it personally.

well it broke hath, so I'd say its a clear indication nothing changed

only seen some blueprints and a clay model of the new mouse. However it uses the same laser /whatever as the g5.i think?

Hathaway · 4 Mar 2009 at 00:24

Here are some images of it: http://www.spielesuechtig.de/news,1,3016.htm
Mouse wheel certainly looks chunky enough lol.

Escobar[RN] · 4 Mar 2009 at 22:26

i've taken mine to bits after too many RMA's, trusty G5 for now.

i can see where the issue is and i am gonna look at getting a metal replacement made up, this mouse is far too nice and far too comfortable to just let it go.

lil bit of CNC'd alluminium and it should be good to go.

Psypher5 · 4 Mar 2009 at 22:47

take some pics mate? I'll fwd them to the guy im talking too and he can fwd them to roccat