its in my email, same as Hathaway, same as my flat mate. etc
I basically have quoted what Michael Walde (roccat man) said to me. If you dont belive it email him.
M.Walde @ speed-link.com
Want an address to where I shipped it?
Want an RMA number so you can check it in their records?
Do you want the company info on the footer of the email he sent me?
from Tom Woodward <tom@ psypher5.co.uk>
to Michael Walde <M.Walde@ speed-link.com>
date 3 February 2009 13:05
subject Re: roccat kone RMA problems
mailed-by gmail.com
hide details 3 Feb
Reply
Thankyou
Can you confirm the mouse wheel will be the "fixed" version on the new one?
2009/2/3 Michael Walde <
[email protected]>
- Show quoted text -
--
†ºm.w
from Michael Walde <M.Walde@ speed-link.com>
to Tom Woodward <tom@ psypher5.co.uk>
date 3 February 2009 13:16
subject AW: roccat kone RMA problems
hide details 3 Feb
Reply
Hello,
yes, the new mouse has a improved wheel.
Mit freundlichen Grüßen
Sincerely – Kind regards – Salutations
Tanti Saluti – Saludos – Met vriendelijke groeten
Michael Walde
Consumer Service
Have some trust. Yes it is a perfect mouse, except for the wheel. It breaks, a lot, with everyone who has the mouse. It is acknowledged by roccat who can't fix it so it seems.
After having my 5th, and now potentially screwed over and losing out on 50+ quid with the only viable solution is just keep on getting a new one, paying for postage, untill my warranty runs out is NOT a good way to be handled. Why should i say to people "yes buy one its worth it" when it clearly isn't and is just a thorn in my side.
To say the mouse was being beta tested for over a year is pathetic.
