Samsung Targets Gamers With 3 Extremely Fast 990 Pro NVMe SSDs
- Thread starter Nelly
- Start date
Man of Honour
Ah to me the title of dashboard just sounded like a frontend like Alienware Control Centre so didn't think much more of it as they don't give any extra info lol.
Still not as feature rich as Samsung Magician though
Still not as feature rich as Samsung Magician though
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Ah to me the title of dashboard just sounded like a frontend like Alienware Control Centre so didn't think much more of it as they don't give any extra info lol.
Still not as feature rich as Samsung Magician though
What are these extra features and do you ever use them? I had a Samsung NVMe a couple of years ago, only time I used magician was to check for new firmware. Same again with WD.
Man of Honour
Benchmark stats with history log, drive settings for optimisation/power, one click OP settings, most importantly has built in drive cloning, does it all whilst in Windows and shuts the PC down so you can just swap drives over to the new one. I cam't see such options in WD Dashboard, they reference Acronis via a button link so loks like you need to install Acronis for that stuff which is an inconvenience because as I noted above, having everything under one app is just much better.
WD Dashboard doesn't seem to tell me the firmware of my drive either, and no option to check for firmware updates. The irony here is that Samsung Magician does tell me the firmware of my WD drive
WD Dashboard doesn't seem to tell me the firmware of my drive either, and no option to check for firmware updates. The irony here is that Samsung Magician does tell me the firmware of my WD drive
Benchmark stats with history log, drive settings for optimisation/power, one click OP settings, most importantly has built in drive cloning, does it all whilst in Windows and shuts the PC down so you can just swap drives over to the new one. I cam't see such options in WD Dashboard, they reference Acronis via a button link so loks like you need to install Acronis for that stuff which is an inconvenience because as I noted above, having everything under one app is just much better.
WD Dashboard doesn't seem to tell me the firmware of my drive either, and no option to check for firmware updates. The irony here is that Samsung Magician does tell me the firmware of my WD drive
Yeah, I don't use any of that, so makes no difference. I am not into imaging. I just do a clean install, feels more fresh
Man of Honour
See my install always feels like a fresh install, it's the same install I've had since Vista, just in-place upgraded ever since. The benefits of round the clock manual upkeep 
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Man of Honour
Shipment email for replacement drive just now. Neat, although they have given no detail on what they found on the old drive, will email them.
Man of Honour
Update, Samsung replied to my email, they said they tested my drive and found no issue, they have formatted the drive and reset it to "defaults" - Not sure what the latter means but according to them 96% health after not even 2 weeks and 2.1TBW is no issue???
I have asked them to respond in writing that confirms such a continued drop in drive health is normal, because no other drive has this issue. If they do not respond with something that actually makes sense, then I will be refunding the drive.
I have asked them to respond in writing that confirms such a continued drop in drive health is normal, because no other drive has this issue. If they do not respond with something that actually makes sense, then I will be refunding the drive.
It sounds as though Samsung are either being dismissive of the problem, or have completely missed everything you've told them about the problem.
When you get the drive back, check the stats before you do anything else with it. Then do as you did before, image your OS to it and see if the health drops in the same way. If not, then maybe they have changed something on the drive - but I don't see what, unless the firmware has changed since you sent the drive to Samsung.
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Man of Honour
They have not replied to my last email yet and it's been a couple of days, methinks they do not want to go on written record to admitting that such a percentage drop in such short time with so few TBW is normal.
So yep I will plug it in when it arrives and see what's what! The drive is out for delivery today so will update the thread this evening.
So yep I will plug it in when it arrives and see what's what! The drive is out for delivery today so will update the thread this evening.
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Man of Honour
Currently plugged into USB to clone over, CrystalDisk reports that the firmware is still the same, and the same 94% health that I sent it away on, they have done some writes to it though, I sent it away at just over 2.1TBW, it's now on over 4TBW whilst still being on 94% - So could it be that it has settled maybe? Will find out after cloning completes and I'm booted back up on it I guess.
To be honest, the health dropping so soon after buying it wouldn't instil any confidence in me.Currently plugged into USB to clone over, CrystalDisk reports that the firmware is still the same, and the same 94% health that I sent it away on, they have done some writes to it though, I sent it away at just over 2.1TBW, it's now on over 4TBW whilst still being on 94% - So could it be that it has settled maybe? Will find out after cloning completes and I'm booted back up on it I guess.
Man of Honour
Both valid points really, I have an open return with Samsung already so I think I will just cancel the clone and return the drive. It was a nice price given the £10 cashback and 15% discount, otherwise I'd not have got it as still have enough free space on the 970. Ah well it was fun for a short stint. The 970 is still very fast, and realistically other than the faster large file xfer speeds, not noticed a difference so will just get one again in months to come if the space on the 970 fills up or whatever.
Hope everyone else has a better time with this!
Hope everyone else has a better time with this!
Man of Honour
Too late! it's already gone to DPD collections lol and I just got back home!
But in order to test that efficiently I'd need to whip out the RTX and bung it in one of the other NMVe slots - Extra faff though innit
But in order to test that efficiently I'd need to whip out the RTX and bung it in one of the other NMVe slots - Extra faff though innit
Currently plugged into USB to clone over, CrystalDisk reports that the firmware is still the same, and the same 94% health that I sent it away on, they have done some writes to it though, I sent it away at just over 2.1TBW, it's now on over 4TBW whilst still being on 94% - So could it be that it has settled maybe? Will find out after cloning completes and I'm booted back up on it I guess.
Since I last posted, an extra 1TB has been written to mine and the health is still on 96%. It seems like it might have "stabilised" but more time is needed to be sure
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My drive might be a goner
In the last few days I've experienced lots of issues around not having an image on the monitor either from cold boot or sleep
And then today I woke the pc from sleep and worked fine for 5 minutes and then suddenly screen froze. Did a hard restart and now windows refuses to boot, says the drive is corrupted and can't be repaired
The thing is I don't know if all the hard restarts is what corrupted the drive or the drive itself is just dead, so I don't know if all the issues I'm having is caused directly by the drive or if some other hardware in the PC is the issue
In the last few days I've experienced lots of issues around not having an image on the monitor either from cold boot or sleep
And then today I woke the pc from sleep and worked fine for 5 minutes and then suddenly screen froze. Did a hard restart and now windows refuses to boot, says the drive is corrupted and can't be repaired
The thing is I don't know if all the hard restarts is what corrupted the drive or the drive itself is just dead, so I don't know if all the issues I'm having is caused directly by the drive or if some other hardware in the PC is the issue
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Damn unlucky. Send it back and go back to your previous nvme. Not like you won’t buy the new gen 5 nvme coming out soon anyways. Even if it was not the nvme causing issues I would not be happy with it dropping so much health so quick anyways,
Man of Honour
That does indeed suck. Ah well I guess Samsung will have to go through a few RMAs before they twig that hey, a firmware update needs to be sorted out.