* Sky TV Cancellation & Negotiation Thread *

ThundyCat · 13 Feb 2016 at 15:13

V F said:
Probably to save money and take load off the staff?

Maybe.

Before you had to call to cancel packages but you could add packages on-line.

panthro · 13 Feb 2016 at 22:22

Got a F&F deal on the whole package for £35 a month, really happy with that, but they wouldn't do a deal on Sky Fibre, so ended up going with Virgin 50mb line (still faster than Skys 38mb line) for £5 a month on a 12 month contract.

A[L]C · 14 Feb 2016 at 17:36

iMacMart said:
All my offers ran out, £76.80 per month and its just too expensive as I hardly watch much and the wife only really watched the soaps. They offered to reduce it to £40 per month but it would tie me into a new 12 month contract so I've told them to cancel it all...

Need to look at a freeview recorder and maybe move to plusnet unless they come back with an amazing contract free offer...

That's what I;ve done too. They offered 50% off and £50 credit.

edit

Spoke to them online and was offered 60% off and £70 credit

60% off on Variety bundle for 12 months and a credit of £70. Sky Fibre Half price £10 with a phone line rental £17.40 a month for 12 months.

60% off on Variety bundle would cost £12 + Multiscreen subscription £11.25 + Sky Fibre Half price £10 with a phone line rental £17.40 = £50.65 a month for 12 months.

edit:

pushed them a little further and now agreed to 60% off TV, with £100 credit. Total £50.65 valid for 12 months. And this is without entering a new contract so I can cancel at any point.

iMacMart · 14 Feb 2016 at 20:02

A[L]C;29173296 said:
That's what I;ve done too. They offered 50% off and £50 credit.

edit

Spoke to them online and was offered 60% off and £70 credit

60% off on Variety bundle for 12 months and a credit of £70. Sky Fibre Half price £10 with a phone line rental £17.40 a month for 12 months.

60% off on Variety bundle would cost £12 + Multiscreen subscription £11.25 + Sky Fibre Half price £10 with a phone line rental £17.40 = £50.65 a month for 12 months.

edit:

pushed them a little further and now agreed to 60% off TV, with £100 credit. Total £50.65 valid for 12 months. And this is without entering a new contract so I can cancel at any point.

How long after cancelling did you get all that offered

LiGhTfasT · 14 Feb 2016 at 21:12

I had the 60% offer and £100 credit after it being switched off for about a month.

iMacMart · 14 Feb 2016 at 21:36

LiGhTfasT said:
I had the 60% offer and £100 credit after it being switched off for about a month.

Oh can't see me holding out that long!

Balb0wa · 14 Feb 2016 at 21:49

i got the 60% and £100 credit the day it was switched off.

rdb2012 · 14 Feb 2016 at 22:20

Good to know this. I'm not gonna rush and ask for the 50% showing in my account.

iMacMart · 15 Feb 2016 at 07:42

Balb0wa said:
i got the 60% and £100 credit the day it was switched off.

How long does it take them to activate broadband again? They've left mine as is ready to migrate to a new isp

I just don't want to be tired into 12 months again

ChrisD. · 15 Feb 2016 at 08:09

Are these offers in the my section of Sky, or do you have to call up? I'll probably look to get Sky Sports again for when the F1 kicks off.

A[L]C · 15 Feb 2016 at 10:20

I cancelled on Friday, had the 50% + £50 credit the same day, then spoke to them again and was offered 60% + £100 credit on Sunday.

Used the live chat on www.sky.com/Stay

ChrisD. · 15 Feb 2016 at 11:19

Cheers, just on Live Chat now to see what they can do.

ChrisD. · 15 Feb 2016 at 11:36

60% off + £100 cashback. I'm very tempted, especially since I want the F1 next month. My only gripe is needing to get BT Sports separately which isn't cheap.

iMacMart · 15 Feb 2016 at 11:50

I'll jump on chat later, 60% and £100 cash back might do it

ChrisD. · 15 Feb 2016 at 11:52

I've just taken it, went for the complete bundle. £33.45 per month + £100 credit into my account. I'll speak to BT later and see what they can do for BT Sport.

fezster · 15 Feb 2016 at 12:12

Anyone know if these discounts can be applied whilst upgrading to Sky Q?

davisdavid · 15 Feb 2016 at 12:51

fezster said:
Anyone know if these discounts can be applied whilst upgrading to Sky Q?

Doubt it, at the moment upgrading to Sky Q removes any discounts from the account.

Probably will in 12 months time but I have a feeling these 50% offers etc will be killed of in 12 months time and Sky will only offer discounts on Sky Q in an effort to force people across from the current packages.

ChrisD. · 15 Feb 2016 at 13:35

Bonus, I had £68 of credit in my account which they never told me about, so I've now got £168 of credit. I won't bother with BT Sport just yet, as it's nearly the end of the season. I'll take it out come August.

A[L]C · 15 Feb 2016 at 15:16

fezster said:
Anyone know if these discounts can be applied whilst upgrading to Sky Q?

I asked and was told no as the web team can only reconnect you back to the package you had when you cancelled.

<shrug>

Bald-Eagle22 · 16 Feb 2016 at 10:09

Guys need some advice as I feel I'm paying to much , thanks .

I have Sky fibre and all Tv packages , my phone and fibre are contracted in until December but paying £29.24 for fibre , line rental , Skytalk anytime extra and voice mail. I'm happy with this.

I'm not so happy with my tv package bill and will be out of contract end of next month .

1. Variety with sports and movies £63.81
2. Sky multi room £9.01
3.Sky+HD Pack £11.25

So £84.07 a month on tv subscriptions , will I be able to negotiate a significant discount or be in a strong position to get Sky Q for the same money ?

Your advice please.

*** Sky TV Cancellation & Negotiation Thread ***

* Sky TV Cancellation & Negotiation Thread *