Currently out of contract with Sky and looking at getting a better a deal with a discount, for being a long term customer (lol). Also got post from them today saying that our package will be going up £3.75 a month from the 1st June (lol).
We currently have the Variety with Movies Sky+HD package (no sport) and are paying ~£58 a month. I've just got off the phone with a customer agent and they've offered to reduce the cost to around £44ish a month for 9 months, but tied into a new 12 month contract. I was told that after the 9 months was up I could get back in touch to 'negotiate' a better deal, but not sure how better as I'll have 3 months left on the remainder of the contract. That all said, with the price rice coming hitting on June 1st, the actually discount doesn't look all that juicy.
I might look into removing HD from our package as we hardly watch any HD content. Hmmm need to look at other options out there. Is it just random at what discount an agent has to offer? Might just put a cancellation in and see what their retentions do.