Raging!! Phone up to cancel sky got though all my details and checks to be told the line was not very clear and she ring back in 3 mins... That was yesterday grrrrr
least you got through to someone, when i was trying to cancel my bt line it took half an hour of trying on their cancel line which would put me on hold and disconnect me after 5 mins of waiting, and when i finally got through to someone it was a extreamly rude woman who tried to give me the same numbers id tried before.
after that i gave up and got sky to transfer it all over but iv never known a company act like bt do when you try to leave them.