*** Sky TV Cancellation & Negotiation Thread ***

_ian_ said:
I've had my first 'Stay With Us' letter with the following offer:

Sky TV including Box Sets
Sky Sports
Sky Cinema

£33/month on 18 month contract

This price doesn't include HD or UHD or any Netflix subscription
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could probably get dh/uhd for £4/5 but netflix is always £5 I think.

My Sky turns off tomorrow and I’ve had just the one letter with an offer to stay. Wasn’t going to stay anyway but they really didn’t they to keep me either.

I’ll be using Netflix, Prime and Disney for TV going forward.
 
Currently with Virgin with almost everything; 200MB, Entertainment + Sky Sports, BT Sport and Sky Cinema. Can move due to their price rise but speccing up as a new customer with Sky and they're coming out more, about £120. And the same with BT.

Any tips for getting a better deal with Sky or BT as a new customer?

BT is £106, Sky is £112, similar broadband speeds.
 
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Russinating said:
Currently with Virgin with almost everything; 200MB, Entertainment + Sky Sports, BT Sport and Sky Cinema. Can move due to their price rise but speccing up as a new customer with Sky and they're coming out more, about £120. And the same with BT.

Any tips for getting a better deal with Sky or BT as a new customer?

BT is £106, Sky is £112, similar broadband speeds.
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YES!! Sky Friends and Family deal thread! | Overclockers UK Forums
 
Russinating said:
Currently with Virgin with almost everything; 200MB, Entertainment + Sky Sports, BT Sport and Sky Cinema. Can move due to their price rise but speccing up as a new customer with Sky and they're coming out more, about £120. And the same with BT.
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Are you still in contract with them, if so just pull the cancel card anyhow and you have 30 days, retentions will normally do you a deal as a new customer if you stick to your guns. Just got the £99 deal helping a friend out, that's 1Gig broadband, all the channels, Unlimited Landline, Unlimited SIM Data/Texts/Mins, they also got the £150 bill credit, making it £92 per month. No disruption to service etc. You can PAC in a phone for the SIM which is great if you are already paying out for a SIM only.
 
New to this, but i've been following last week or so as my Sky was up for renewal. So... after ringing up a couple of times Friday afternoon, this was my experience...
First call, they offered me £124, i said no, got put through to retentions/cancellations and the best offer i got was £116 (we have all tv minus kids + broadband). Second call later on on Friday afternoon after a couple of 10 minute holds, miraculously he could offer me £103.60 plus £40 admin fee, i rejected this as i didn't want to pay any kind of admin fee. He then offered £20 admin, i said no and he put me through to cancellations. Cancellations couldn't figure out what he'd actually done, the chap spoke to his manager and they offered me the following, which i accepted for £102:
Signature: 11.30
Ultimate tv: 6
Complete sports + HD: 20
BT: 24 (Sky were adamant their hands were tied with offering any great discount for BT sport)
Cinema: 8
Sky HD: free
Multiscreen: 12
UHD: free
Superfast Broadband: 21

Again, not sure if this is a good deal, we were paying £96 before renewal so i guess they've had our pants slightly pulled down - originally they were trying to charge us £130, so hope this can help others in a similar position!
 
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Morning all

We are changing rooms around at our bungalow and I’d need sky to pull a new 2tb SkyQ cable in at the other side of our property, question is will they charge me for this or is this something I could get an independent installer to do for half the price?

Thanks in advance
 
Well skys been off for 10 days now and I’ve not really missed it. They haven’t contacted me at all except a text saying the return package was sent. They also haven’t changed my bb deal that I got when I agreed to renew my tv so I’m still on £34pm for their 500mb bb.
 
This is meant to be the 2022 sky price increases from the 1st april :(

Sky to hike broadband and TV prices for millions - and it's introducing £2/day EU roaming charges (moneysavingexpert.com)
Here's a round-up of which services will see an increase and by how much:

  • Sky Signature TV will increase by  £1 a month from £26 a month to £27 a month.
  • Sky Cinema will increase by £1 a month from £11 a month to £12 a month.
  • BT Sport will increase by £1 a month from £27 a month to £28 a month.
  • Sky Broadband  Essential will increase by £2.50 a month from £25 a month to £27.50 a month.
  • Sky Broadband Superfast will increase by £2.50 a month from £28 a month to £30.50 a month.
  • Sky HD will increase by £1 a month from £7 a month to £8 a month.
  • Out-of-bundle Sky Talk call rates from Sky landlines and mobiles to UK landlines and mobiles will increase by 2p a minute from 20p a minute to 22p a minute.
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  • Sky HD will increase by £1 a month from £7 a month to £8 a month.
It's beyond a joke now, £8 is more then the monthly charge for a good streaming service. I'd be embarrassed to even list it on the bill in 2022.

Maybe sky are trying to emulate the BBC like when they used to keep a black and white only TV licence for the people who pretended they still had one. If they are then the HD charge will be around until we are watching infinite definition holographic screens in the metaverse. :p
 
Journey said:
  • Sky HD will increase by £1 a month from £7 a month to £8 a month.
It's beyond a joke now, £8 is more then the monthly charge for a good streaming service. I'd be embarrassed to even list it on the bill in 2022.

Maybe sky are trying to emulate the BBC like when they used to keep a black and white only TV licence for the people who pretended they still had one. If they are then the HD charge will be around until we are watching infinite definition holographic screens in the metaverse. :p
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What really annoying and makes it far worst is that it a HD charge and not a 4k charge
 
Journey said:
  • Sky HD will increase by £1 a month from £7 a month to £8 a month.
It's beyond a joke now, £8 is more then the monthly charge for a good streaming service. I'd be embarrassed to even list it on the bill in 2022.

Maybe sky are trying to emulate the BBC like when they used to keep a black and white only TV licence for the people who pretended they still had one. If they are then the HD charge will be around until we are watching infinite definition holographic screens in the metaverse. :p
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it’s one of the reasons I left in the end, can’t see why you have to pay for hd in 2022, uhd I understand but definitely not hd.

My Ultrafast bb doesn’t appear on the list and still shows £34 on future bills so hope it stays that way.
 
  • Sky Cinema will increase by £1 a month from £11 a month to £12 a month.
How does that warrant a £1 increase?
 
My Sky package going up £6 a month from April.
Sky Signature

+£1.00

Sky Cinema

+£1.00

Sky Kids

+£1.00

Sky UHD

+£2.00

Sky HD

+£1.00
Seems quite a big increase to me. Has everyone else had a email increasing prices? I dunno if to get in touch with them but I am in contract till October.
 
I haven't had an email but checked my future bills and going up £5. Stuck in contract for another 10 months too. Not going to renew or try to negotiate next time. Was an absolute ballache last time. Will just give back kit and stick cable in the TV for freesat.
 
Journey said:
Are you still in contract with them, if so just pull the cancel card anyhow and you have 30 days, retentions will normally do you a deal as a new customer if you stick to your guns. Just got the £99 deal helping a friend out, that's 1Gig broadband, all the channels, Unlimited Landline, Unlimited SIM Data/Texts/Mins, they also got the £150 bill credit, making it £92 per month. No disruption to service etc. You can PAC in a phone for the SIM which is great if you are already paying out for a SIM only.
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The price hikes don’t affect people in contract, so you can’t play the cancel card.
 
Liquid_Entity said:
I haven't had an email but checked my future bills and going up £5. Stuck in contract for another 10 months too. Not going to renew or try to negotiate next time. Was an absolute ballache last time. Will just give back kit and stick cable in the TV for freesat.
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This is what I'm doing saving me some cash
 
No longer with Sky, Ended this morning.

Had no others offers through other than the 1 phone call and letter.

I took the dish down today (had Scaffolding for soffits to be done as dish was on the rear above the new conservator) Sky boxes ready to be sent.
 
Liquid_Entity said:
I haven't had an email but checked my future bills and going up £5. Stuck in contract for another 10 months too. Not going to renew or try to negotiate next time. Was an absolute ballache last time. Will just give back kit and stick cable in the TV for freesat.
Click to expand...

It was this that finally made me decide that I'm going to cancel.
I know it will be my own fault, I'm not going to pretend otherwise, however I consider myself quite savvy when it comes to small print and the like. I renewed nearly 18 months ago, it was some sale and as I was on a rolling month-to-month it made sense. Lock in for 18 months, loads of discounts and it was what I wanted to be paying each month.
I obviously made the stupid assumption that when you locked in for those 18 months that was the price you'd be paying, not seeing that loads of the discounts come off after 12 months. So a year rolled around, 6 months still to go and my bills just shot up and of course nothing I can do about it.

I've already moved broadband away from them and I have the date one month from contract end in my diary - that's when I'll be giving them my 30 days notice.
Unless I get offers of a really good price that last the entire 18 months, time to move to FreeSat (I think) and streaming services.
 
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