*** Sky TV Cancellation & Negotiation Thread ***

If you are wanting to cancel Sky highly recommend ringing to do so. Live chat I was left waiting for 7 hours :cry:

Even the guy on the phone was laughing at that. Sky really have dropped the ball in recent years. Shame as there was a time when they were brilliant.
 
I’ve always found live chat useless. Calling is always better, if I’m waiting more then 10 mins I just hang up and try later on. Obviously they are busy at certain times but I try to ring during working hours as evenings and weekends are useless.
 
Jimbeam3678 said:
If you are wanting to cancel Sky highly recommend ringing to do so. Live chat I was left waiting for 7 hours :cry:

Even the guy on the phone was laughing at that. Sky really have dropped the ball in recent years. Shame as there was a time when they were brilliant.
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Wow! You actually hung on for 7 hours? That is true, there was a time they had instant great customer service and people that were efficient.
 
XeNoNF50 said:
Turned out to be £53 a month for Sky Signature / Sports / Netflix / HD / UHD / Multiroom with first 2 months £48 a month (2 months free Netflix) + £10 set up fee. Considering I was going to be paying £30 a month for Now TV Sports + Boost and £16 a month for Netflix in Sky's absence... not bad. Quite a discount vs the £63.50 a month I was paying before (albeit I lose Sky kids which we found our kid never used).
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Thanks for this. I'm on a similar package (Kids is on mine too) and the best I've had so far is £61
 
XeNoNF50 said:
They sent a letter after we cancelled which had this deal on it
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Letter in the post today.

Sky Signature and Sports - £33
Signature + Netlfix (Think this is just the Netlfix addon) - £5
Multiscreen - £11
Ultra HD - £2

So £51 but it's also missing Kids - assuming that would be £6 - so £57.


Spoke to someone online after uploading the photos of the letter and they're not budging from the £61.

Sky Signature - £19 (18 Month contract) Full price £32
Sky HD - £4 (18 Months) Full price £8
Sky UHD - £4
Sky Ultimate TV add on - £6 (18 Months) Full Price £6
Sky Multiscreen - £11 (18 Months) Full price £15
Sky Kids - £3 (18 Months) Full Price £6
Sky Sports Complete package - £14 (without cinema and 18 Month contract) Full price £32


Ultra HD is £2 if I don't take multiscreen, but it doesn't say that on the letter. Just says mix and match your perfect package - and no reference in the terms at the bottom.

Tried telling me how it should be £103 a month and I'll be saving over £775. Just said, who actually pays the full monthly price?

Told them to carry on with the cancellation. They can't even honour prices on printed media!
 
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superleeds27 said:
Letter in the post today.

Sky Signature and Sports - £33
Signature + Netlfix (Think this is just the Netlfix addon) - £5
Multiscreen - £11
Ultra HD - £2

So £51 but it's also missing Kids - assuming that would be £6 - so £57.


Spoke to someone online after uploading the photos of the letter and they're not budging from the £61.

Sky Signature - £19 (18 Month contract) Full price £32
Sky HD - £4 (18 Months) Full price £8
Sky UHD - £4
Sky Ultimate TV add on - £6 (18 Months) Full Price £6
Sky Multiscreen - £11 (18 Months) Full price £15
Sky Kids - £3 (18 Months) Full Price £6
Sky Sports Complete package - £14 (without cinema and 18 Month contract) Full price £32


Ultra HD is £2 if I don't take multiscreen, but it doesn't say that on the letter. Just says mix and match your perfect package - and no reference in the terms at the bottom.

Tried telling me how it should be £103 a month and I'll be saving over £775. Just said, who actually pays the full monthly price?

Told them to carry on with the cancellation. They can't even honour prices on printed media!
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well, my contract is almost up, and its currently around £105 a month, so will be cancelling and looking like NOW TV BB and TV might be in the pipeline.
 
superleeds27 said:
Letter in the post today.

Sky Signature and Sports - £33
Signature + Netlfix (Think this is just the Netlfix addon) - £5
Multiscreen - £11
Ultra HD - £2

So £51 but it's also missing Kids - assuming that would be £6 - so £57.


Spoke to someone online after uploading the photos of the letter and they're not budging from the £61.

Sky Signature - £19 (18 Month contract) Full price £32
Sky HD - £4 (18 Months) Full price £8
Sky UHD - £4
Sky Ultimate TV add on - £6 (18 Months) Full Price £6
Sky Multiscreen - £11 (18 Months) Full price £15
Sky Kids - £3 (18 Months) Full Price £6
Sky Sports Complete package - £14 (without cinema and 18 Month contract) Full price £32


Ultra HD is £2 if I don't take multiscreen, but it doesn't say that on the letter. Just says mix and match your perfect package - and no reference in the terms at the bottom.

Tried telling me how it should be £103 a month and I'll be saving over £775. Just said, who actually pays the full monthly price?

Told them to carry on with the cancellation. They can't even honour prices on printed media!
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Phone. The live chat people know nothing. The guy on the phone knew exactly what I was talking about when I said I had a letter through the door.

Your math is on the money. Would be £4 for HD on top and because you have multiroom you wouldn't have to pay £2 for UHD which is free so £53.
 
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superleeds27 said:
Letter in the post today.

Sky Signature and Sports - £33
Signature + Netlfix (Think this is just the Netlfix addon) - £5
Multiscreen - £11
Ultra HD - £2

So £51 but it's also missing Kids - assuming that would be £6 - so £57.


Spoke to someone online after uploading the photos of the letter and they're not budging from the £61.

Sky Signature - £19 (18 Month contract) Full price £32
Sky HD - £4 (18 Months) Full price £8
Sky UHD - £4
Sky Ultimate TV add on - £6 (18 Months) Full Price £6
Sky Multiscreen - £11 (18 Months) Full price £15
Sky Kids - £3 (18 Months) Full Price £6
Sky Sports Complete package - £14 (without cinema and 18 Month contract) Full price £32


Ultra HD is £2 if I don't take multiscreen, but it doesn't say that on the letter. Just says mix and match your perfect package - and no reference in the terms at the bottom.

Tried telling me how it should be £103 a month and I'll be saving over £775. Just said, who actually pays the full monthly price?

Told them to carry on with the cancellation. They can't even honour prices on printed media!
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Don’t use use online chat, I called this number 0333 759 4756. It was a win me back offer and it’s was very good. Might actually have to leave to call them but I always get better deals over the phone.
 
I guess it's folks own money so they can make their own choices. However, unless you literally can't get decent broadband, I just don't understand how in a world of Netflix/Prime/BT Sport/etc that anyone could justify those kind of monthly/annual subscription costs for television content in 2022!

I've been free of Sky TV for over a month now and my only regret is that I didn't do it sooner!
 
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silvagti said:
I guess it's folks own money so they can make their own choices. However, unless you literally can't get decent broadband, I just don't understand how in a world of Netflix/Prime/BT Sport/etc that anyone could justify those kind of monthly/annual subscription costs for television content in 2022!

I've been free of Sky TV for over a month now and my only regret is that I didn't do it sooner!
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I would ditch it if wasn’t for the football, still the best option for that.
 
silvagti said:
I guess it's folks own money so they can make their own choices. However, unless you literally can't get decent broadband, I just don't understand how in a world of Netflix/Prime/BT Sport/etc that anyone could justify those kind of monthly/annual subscription costs for television content in 2022!

I've been free of Sky TV for over a month now and my only regret is that I didn't do it sooner!
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Football and F1 in 4k. Would have still cost £30 a month to get both in hd on now TV at the time (now costs a bit more) plus Netflix 4k is £16 a month so I would have been paying £46 a month anyway without sky. Instead I am paying slightly more (£53 a month) to get 4k sports and multiroom but would've ended up cheaper at £44 a month if I didn't have multiroom.
 
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