*** The all new iPhone 4 thread - Keep all iPhone 4 stuff in here ***
- Thread starter Feek
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Associate
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I went to the three store and i had no luck there, they gave me an address to write a complaint. Man this is so stressful I rang some consumer product helpline and they say that I haven't got the right to cancel the contract. After an hour on the phone to three and speaking to about 4 different people all they told me is wait till they fix the problem and they gave me £10 off this months bill
Sounds like they are trying to do something clever with 3G and the App Store - more likely to attempt to reduce the bandwidth the App Store usually can suck on 3G...
Wouldnt be surprised if it was some form of traffic shaping or something (or maybe an proxy for apps) - pie in the sky guessing from me...
ps3ud0
no way !
u can cancel, within 14days you can return the phone and cancel, im living proof
have u hammered it with phone calls and data ?
what exactly did the shop say ?
he shouldnt even have to do that, go down the 3 are a load of **** , now refund me and end my contract coz im within the 14days route
i actually gave 3 reasons when i took mine back on saturday
app store issue
can speak with customer services due to language breakdown
dropping service
no questions asked full refund, and that was the 2nd IP4 from 3 i had within 2 days !!, 1st was faulty
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Associate
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when i went to the store they did exactly what i did, they phone customers sales team and as i brought the handset online i can only return it over the phone, if theres a fault they will only exchange the headset the contract will continue
iphone 3G/16 owner here.
Not sure if this info has been posted before, but here goes, FWIW.
Had a marketing call from O2 today. I had registered my interest in the iphone 4 and the early termination offer, but could never get sufficiently excited to want to queue to try and get hold of one.
Anyway they have offered me the same early termination deal as before, £20 a month and the same prices as per the web site, but they are quoting 21 days delivery for the phone. If I go for the deal (I have until Friday to think about it) they want the termination money up front, (bit of a cheeek when they haven't actually got a handset), then the charge for the handset will be charged to my account with the next months payment.
So it's decision time! What is my unlocked 3G worth now? Hmmmmmm!
Not sure if this info has been posted before, but here goes, FWIW.
Had a marketing call from O2 today. I had registered my interest in the iphone 4 and the early termination offer, but could never get sufficiently excited to want to queue to try and get hold of one.
Anyway they have offered me the same early termination deal as before, £20 a month and the same prices as per the web site, but they are quoting 21 days delivery for the phone. If I go for the deal (I have until Friday to think about it) they want the termination money up front, (bit of a cheeek when they haven't actually got a handset), then the charge for the handset will be charged to my account with the next months payment.
So it's decision time! What is my unlocked 3G worth now? Hmmmmmm!
Soldato
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Its totally random 4 me but most apps just don't work 4 me except if I connect 2 wi-fi
Well, take Orange for example. They do not offer a 14 or even 7 days contract returns policy.
3 may not do either and you may have been somewhat lucky.
He should be able to get it sorted out though
Associate
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Well, take Orange for example. They do not offer a 14 or even 7 days contract returns policy.
3 may not do either and you may have been somewhat lucky.
He should be able to get it sorted out though
What's really hacking me off is they have no time frame of when the problem will be fixed, I know 4 a fact more customers are in the same position as me, also if three know the problem exist why are they not telling customers before hand
Soldato
What's this three AppStore issue?
Soldato
Some apps don't install and just come up a page of code on a white screen as far as I'm aware.
Soldato
Noway, that's really bad. Are all the other networks ok?
Soldato
It appears to be only Three that are affected AFAIK.
