It does yeah but thought you might like to try it and see if it still offered any improvements over the B535 and B818. Just a thought, no worries at all.
****The Official 5G Home Broadband Thread**** (Three/EE/Vodafone/etc)
- Thread starter TallPaul_S
- Start date
It does yeah but thought you might like to try it and see if it still offered any improvements over the B535 and B818. Just a thought, no worries at all.
It does yeah but thought you might like to try it and see if it still offered any improvements over the B535 and B818. Just a thought, no worries at all.
Thanks anyway. Would be even more gutted if the wifi was better on the NR5101 and the 4g was better on internal aerial and I couldnt use the external aerial!
Hi everyone.
Been reading through this thread and thought i would ask for some advice. You guys seem to know lots about the 5g Broadband so I thought why not ask.
I've noticed reading that a few of you guys have the CPE PRO 2. I bought this router last year in the hope of future proofing my home. I managed to get an unlimited EE sim card for £19.05/month to go with the router. I think it worked really well for about 6 months but for the last 6 months I've been seeing daily drops in WiFi that is only fixed they a restart.
I am unsure whether this is the routers problem or EE's problem. Numerous phone calls and the "technicians" only know the basic troubleshooting information lol.
Anyway, i noticed a few things when the drops occur.
1) i can connect to the WiFi but my phone will say no Internet
2) i noticed that when i used the 'optimise location" the 5g signal is close to zero
3)EE have messaged me on a few occasions to say that there is work going on and it's taking longer than usual to fix
4) system information also shows no 5g signal.
I have used the "optimised location" feature on the app/router to help me locate the best place to put the router (albeit not extensively testing). It now has a home on the ground floor in the conservatory window facing towards the direction of the mast. I have raised this and it has given me better signal.
Anyway, my main question is, has anyone else had this issue? Constant connectivity drops, I'm having to restart my router every time i get home from work. I have a security doorbell that I'm unable to access due to drops in connection as well as other smart devices.
Is there a correct/advanced way to internally set this router up? The router is unlocked to all networks but I am with EE for another 12 months. I have tried a Three sim and the speeds are much better. I presume this is because I'm only getting 4g speeds currently even though the 5g led lights up.
Sorry for the essay but I have requested a repair on the device and I want to exhaust all possible options before i send it back.
Thank you in advance.
Been reading through this thread and thought i would ask for some advice. You guys seem to know lots about the 5g Broadband so I thought why not ask.
I've noticed reading that a few of you guys have the CPE PRO 2. I bought this router last year in the hope of future proofing my home. I managed to get an unlimited EE sim card for £19.05/month to go with the router. I think it worked really well for about 6 months but for the last 6 months I've been seeing daily drops in WiFi that is only fixed they a restart.
I am unsure whether this is the routers problem or EE's problem. Numerous phone calls and the "technicians" only know the basic troubleshooting information lol.
Anyway, i noticed a few things when the drops occur.
1) i can connect to the WiFi but my phone will say no Internet
2) i noticed that when i used the 'optimise location" the 5g signal is close to zero
3)EE have messaged me on a few occasions to say that there is work going on and it's taking longer than usual to fix
4) system information also shows no 5g signal.
I have used the "optimised location" feature on the app/router to help me locate the best place to put the router (albeit not extensively testing). It now has a home on the ground floor in the conservatory window facing towards the direction of the mast. I have raised this and it has given me better signal.
Anyway, my main question is, has anyone else had this issue? Constant connectivity drops, I'm having to restart my router every time i get home from work. I have a security doorbell that I'm unable to access due to drops in connection as well as other smart devices.
Is there a correct/advanced way to internally set this router up? The router is unlocked to all networks but I am with EE for another 12 months. I have tried a Three sim and the speeds are much better. I presume this is because I'm only getting 4g speeds currently even though the 5g led lights up.
Sorry for the essay but I have requested a repair on the device and I want to exhaust all possible options before i send it back.
Thank you in advance.
I'd say that having the unit swapped out isn't a terrible idea, however before you do that can you post the stats you are getting for your 4G and 5G connections from the router please. You'll find them in the Web interface under Advanced --> System, you'll need to supply the RSRQ, RSRP, SNR for both 4G & 5G.
Once we have the stats then we can look elsewhere for obvious faults/issues.
One question, have you noticed any significant drop off in speeds up/down and or increased latency?
you know your stuff what do my stats say to you 
Hardware version
WL1H122M
Software version
10.0.5.13(H612SP5C1217)
Web UI version
WEBUI 10.0.5.1(W2SP7C1217)
Configuration file version
H122-373-CUST 10.0.3.2(C1217)
LAN MAC address
D8:A4:91:33:AA:7E
WAN IP Address
Unknown
WAN IPv6 Address
Unknown
CELL_ID
109057639
RSRQ
-10.0dB
RSRP
-83dBm
RSSI
-53dBm
SINR
19dB
Wireless transmit power
PPusch:0dBm PPucch:-2dBm PSrs:1dBm PPrach:0dBm
Uplink mod/demod of MCS
mcsUpCarrier1:29
Downlink mod/demod of MCS
mcsDownCarrier1Code0:0 mcsDownCarrier1Code1:0
PLMN
24007
5G RSRQ
-10.0dB
5G RSRP
-89dBm
5G SINR
23dB
Hardware version
WL1H122M
Software version
10.0.5.13(H612SP5C1217)
Web UI version
WEBUI 10.0.5.1(W2SP7C1217)
Configuration file version
H122-373-CUST 10.0.3.2(C1217)
LAN MAC address
D8:A4:91:33:AA:7E
WAN IP Address
Unknown
WAN IPv6 Address
Unknown
CELL_ID
109057639
RSRQ
-10.0dB
RSRP
-83dBm
RSSI
-53dBm
SINR
19dB
Wireless transmit power
PPusch:0dBm PPucch:-2dBm PSrs:1dBm PPrach:0dBm
Uplink mod/demod of MCS
mcsUpCarrier1:29
Downlink mod/demod of MCS
mcsDownCarrier1Code0:0 mcsDownCarrier1Code1:0
PLMN
24007
5G RSRQ
-10.0dB
5G RSRP
-89dBm
5G SINR
23dB
5G stats for RSRQ (Quality) is ok, and the RSRP (strength) ok/good, the SINR at 23dB is great can't ask for more than that. The 4G stats are also similar, so you should get a fairly consistent signal.
You can try using https://www.opencellid.org/ to find your local cell site/mast or Cellmapper, these use data gathered by user though so not always accurate. You can install Cell mapper on your phone and then let it track the towers and it will make a much nicer map for you if you keep it enabled when you are out and about, then upload the data.
Hi.
Thanks for replying. This is what I'm getting when the device is working fine.
RSRQ
-6.0dB
RSRP
-99dBm
RSSI
-69dBm
SINR
2dB
5G RSRQ
-11.0dB
5G RSRP
-99dBm
5G SINR
8dB
When the signal drops this is what I get.
RSRQ
-9.0dB
RSRP
-90dBm
RSSI
-59dBm
SINR
14dB
Before reboot the wifi doesn't work at all.
After reboot it goes back to normal speeds which is about 140/30 (ish)
RSRQ - at -6.0dB is really good on 4G.
RSRP - at -99dB is really borderline disconnect territory.
SINR- at 2dB is also pretty dire.
The 5G stats are a little better, but the SNR is still on the poor end as is the RSRP. Seems to me like it is really not a very good connection, have you noticed a specific time of day it gets worse or indeed is better for loss of connection. The Wi-Fi is likely fine btw, it seems like the router is dropping the connection to the Cell, with those low stats.
You can tell the Wi-Fi is working if the router lets you log into it via Wi-Fi, but you can't load any web pages etc. other than that.
I've noticed drops when i wake up first thing in the morning around 8am and when i get home from work. Yes i can connect to the WiFi no problem and get in to the WiFi management screen easily.
I'm guessing i should try moving the router to a higher place in the building and face it towards the mast and then see how that goes?
I just find it weird that when I'm physically at home and using it then there is usually no problems.
Yes that would seem a prudent measure to take, you should fully experiment with the different place in your building and try near a window and both up high 1st floor) and ground floor. My router works better on the ground floor as I have a LoS with the cell/mast, and further up it isn't inline so the stats get worse. Make sure to check your stats when you move it, and note them down somewhere as speed isn't always an indicator of a better signal.
It finally arrived! 
I thought I'd asked for next day delivery turns out, I hadn't, and it was on the normal 8-10 day turnaround. D'oh! Pretty large in size (About 26cm square) but not overly heavy. I think when I checked the weight compared to the current antenna on the pole it was very similar. NR7101 = 1143g and the current 5G-XPOL-A0002 = 1550g. So at least the pole should be OK still - no additional weight for the 1.25" diameter pole to take.
Got my longer 5m of CAT6a as well.
And yeah, just ordered an EU to UK plug for this Type-C POE plug.
The only other little task is working out how to mount it on the pole as the 1.25" diameter is too narrow for the supplied kit. But i've got my dad working on that with his ship building, welding/fabrication, background. Haven't taken any pics yet of the diameter differences as it is far too windy to be up a height.
Will obviously get some more pics and info when it starts to come together.
Cheers.
I thought I'd asked for next day delivery turns out, I hadn't, and it was on the normal 8-10 day turnaround. D'oh! Pretty large in size (About 26cm square) but not overly heavy. I think when I checked the weight compared to the current antenna on the pole it was very similar. NR7101 = 1143g and the current 5G-XPOL-A0002 = 1550g. So at least the pole should be OK still - no additional weight for the 1.25" diameter pole to take.
Got my longer 5m of CAT6a as well.
And yeah, just ordered an EU to UK plug for this Type-C POE plug.
The only other little task is working out how to mount it on the pole as the 1.25" diameter is too narrow for the supplied kit. But i've got my dad working on that with his ship building, welding/fabrication, background. Haven't taken any pics yet of the diameter differences as it is far too windy to be up a height.
Will obviously get some more pics and info when it starts to come together.
Cheers.
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looking good so far, eager to see what happens in the coming days.
Thanks!
Just sat reading through the little quick start guide and one thing that stands out is the very last sentence, which says when everything is done, to turn off the WiFi. I wonder why? I had planned to keep it enabled (just the shorter range 5Ghz band) in case of emergency. Not sure on the circumstance, but say I couldn't get on with LAN connectivity, it could be a useful way onto the device. I could get away with it off, but if anything were to happen it would mean either, a trip into the loft with the laptop or, up the ladders outside to bring the unit down from the roof. Do you think it would negatively impact the unit to leave it on? Obviously give it a stronger password. Not sure what to do. Seems odd to mention it.Thanks!
Who knows, maybe it negatively impacts the internal 5G/4G antenna's so they suggest it to allow the best performance. With an indoor router where you are more likely using it as a consumer unit then it 'needs' Wi-Fi or needs to at least be seen to offer it, not so much with a semi-specialist outdoor product.
Look at the stats with it on and off, see if it makes a difference, if it doesn't I see no harm in leaving it on if you are happy with the security side of things. Also, why do you need to go to the loft to access it if you turn of the Wi-Fi, can't you access it across your normal network, or have you/will you not have it configured like that?
Hmm no I think you are right, I'm getting confused, I would have no reason to go in the loft anymore (although that is where it will come in and then join into the Orbi Router). But yeah, I'd just get to it via the local network through the Orbi. Sometimes it pays to have a good forum and a sounding board! Ignore my ramblings.
Hmm no I think you are right, I'm getting confused, I would have no reason to go in the loft anymore (although that is where it will come in and then join into the Orbi Router). But yeah, I'd just get to it via the local network through the Orbi. Sometimes it pays to have a good forum and a sounding board! Ignore my ramblings.
Well, I hope it all works well, I am watching closely as it could be on my list to be my next router.
I will do this and report in a few days. I appreciate all your help. Thank you. Let's see how it goes!
Before i try this, could it be that EE are doing works on my area that is causing it to have such a temperamental connection? That being said, when i actually get decent speeds the signal is poor so i wonder how much better it could get with good signal!
Possible. Mine was on and off yesterday with the high winds. Back to normal today. So if EE are doing work (and factoring in weather conditions lately) could all be detremental to the connectivity.
Cool. Well nothing too exciting to report back... yet. However this arrived today so it means I can power it on tonight and get the config work done! Went with an adapter that connected straight in, instead of going in the bottom (if that makes sense). Means the POE is at a better angle for the cables.
