***The Official HP TouchPad Thread***

[kona786]

Is the webOS 3.0.5.86 update worth it - anyone notice any improvements.

Does the overclock and other tweaks remain?

 

[fail at the internets]

what's the easiest way to get a replacement touchpad from HP without having to go through some foreign call centre?

 

[Snax]

On CM9 alpha 2. This is an absolute beast. The whole experience is just superb

 

[lightbulb]

what's the easiest way to get a replacement touchpad from HP without having to go through some foreign call centre?

If you don't mind typing they have online chat, hopefully this link works:

http://kb.hpwebos.com/wps/portal/kb/emea/touchpad/touchpad/wifieu/supportservices/page_en.html

I contacted them regarding the cracks near the speakers and they want me to take pictures and email them over before they proceed.

 

[fail at the internets]

If you don't mind typing they have online chat, hopefully this link works:

http://kb.hpwebos.com/wps/portal/kb/emea/touchpad/touchpad/wifieu/supportservices/page_en.html

I contacted them regarding the cracks near the speakers and they want me to take pictures and email them over before they proceed.

Fantastic, thank you very much.

 

[sharingan_sasuk]

Arranged with HP to have UPS courier come to collect my TouchPad with a dodgy USB connection and sent off for warranty service. It was an 0208 number as well! I may look at getting a HP Touchstone as well in the near future too.

 

[doodah]

Wrong thread.

 

[Sin_Chase]

Cannot comment personally as I did not flash Alpha 2. Alpha 1 with the build.prop edit is fine and I do not watch Netflix.

 

[kona786]

Dedicated touchpad android thread?

 

[doodah]

Sorry I thought I was posting in the Android thread

 

[fail at the internets]

hp are coming tomorrow to pickup my touchpad tomorrow for repair

Do i need to include the charger and original manuals or just the tablet inside a brown box?

 

[lightbulb]

If theyre sending out UPS, like they did with mine, then the courier will come with a box and you just have to stick the bare touchpad inside, nothing else.

I had mine packed in bubble wrap then jiffy bagged and then in a box, but it had to go in the box provided, so I left the bubble wrap and jiffy bag on and put it in the box.

Its one of those boxes where you stick the item under the clear plastic and fold the card flaps in the opposite direction to tension the touchpad in place. That cardboard frame then goes into another box.

 

[fail at the internets]

If theyre sending out UPS, like they did with mine, then the courier will come with a box and you just have to stick the bare touchpad inside, nothing else.

I had mine packed in bubble wrap then jiffy bagged and then in a box, but it had to go in the box provided, so I left the bubble wrap and jiffy bag on and put it in the box.

Its one of those boxes where you stick the item under the clear plastic and fold the card flaps in the opposite direction to tension the touchpad in place. That cardboard frame then goes into another box.

brilliant thanks I'll just leave the bare touchpad on the side and instruct my dad what to do when the UPS guy arrives.

 

[Amp34]

Stupid question related to the above... But what is the webpage for applying for a warranty repair?

Both the touchpads in our house have cracks in the cases and I should really think about getting them fixed before the warranty runs out!

 

[james.miller]

ignore me

 

[EdwardTeach]

Can someone please email me the amazon beta ipk.

Thanks to all the file sharing sites being taken down I cant find any non dodgy looking links for it.

 

[str]

Stupid question related to the above... But what is the webpage for applying for a warranty repair?

Both the touchpads in our house have cracks in the cases and I should really think about getting them fixed before the warranty runs out!

The cracks in mine have become much worse so can anyone help with this?

 

[fendi]

The cracks in mine have become much worse so can anyone help with this?

+1. Found my receipt the other day and would like to know if anyone has a useful link to claim a repair etc.

 

[ShortWarning]

http://www8.hp.com/uk/en/contact-hp/phone-assist.html

I used the number at the bottom and they replaced it straight away.

020 7660 0950

 

[str]

http://www8.hp.com/uk/en/contact-hp/phone-assist.html

I used the number at the bottom and they replaced it straight away.

020 7660 0950

Thanks.

I tried calling today at 11:15am and an automated message said it was closed. It also said it is HP webos customer support and working hours is 9am to 6pm.

I'll try again later hopefully it'll be open.