***The Official HTC Sensation thread***

johnerz said:
From a support perspective (and thas't what I do) both phones generate almost identical support calls from customers, both in quantity and issues.
The issues (and perceived faults) are, in the majority customer based issues not phone hardware or software issues. both phone are very solid performers and I would bet that dropping either of them onto a corner would produce the same faults.

As most customers, have no real idea about the quality or performance of there smart phone/lap top/ PC/ car/ TV, need I go on.

Then the issues here are mainly about what 1 person prefers over another, as despite the better performance of the GS2 the difference in real world usage is almost negiable. The difference is only noticable (imho) in bright sunlight, as HTC are behind the curve there.

I have the Sensation and choose it over the GS2, why, well I like HTC sense, the feel of their phones, the ability to flash custom Roms, my dislike of Samsung support, the poor quality of their support tools, the fact that on average software is not as good as HTC (look at the recent and ongoing issues with the Ace)

Overall as a user the HTC overall package has very few flaws, the Samsung just slightly more.

However to confirm, the GS2 the better phone.

I have very little IPhone experience on the 4s so can't add anything of value there :)

Users who are more knowledgeable tend to pick faults to justify their own decisions to or not to buy :)
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Sorry, but what? :confused:

I'm not here to argue which phone is better because simply put; both these phones are of the same generation. I.e. they have similar specifications and can run pretty much anything on the Android platform; software exclusives aside.

However, I have no idea how you can highlight some of those areas in bold as advantages for HTC?

  • Flashing custom ROMs
Actually, this has always been easier on Samsung phones for several reasons. One being that Samsung have embraced the flashing of non-factory signed images through their download mode. HTC locked the bootloaders of their phones and only allowed you to unlock them via their website after being rebuked by their consumers.

  • Samsung support
My HTC Desire generated a fault which HTC told me I would have to send to them for repair; with a two week wait without my phone. My old Galaxy SII developed a screen fault and I was pointed to a local certified repair centre who replaced the screen at no cost; within 4 hours.

Their support for the open source community is also better than HTC, as well as not locking their bootloaders as above, they gave 4 handsets to the CyanogenMod team; in order to allow them to support the GT-I9100.

  • the poor quality of their support tools
You'll have to elaborate more on support tools, but from a consumer point of view; again Samsung have the upper hand for me here. Simply because they support un-signed image flashing through a program called Odin. Un-signed image flashing on HTC requires either root access or unlocked bootloader for fastboot commands; which again, wasn't originally supported by HTC.

The above points won't matter much to the usual consumer though; who doesn't root. Still, I don't see how HTC can be given praise for those areas. Another example is how the SE X10 ended up with an official Gingerbread ROM before the HTC Desire; despite the X10 starting off with 1.6. Gingerbread for the Desire still isn't officially supported by HTC, it's a developer release which requires manual installation which wipes a user's data.
 
I've just sold my Samsung Galaxy S2 i was on my second one, & ordered a Sensation XE simfree,

Was fedup with all the problems i was getting with the Galaxy S2, like low light stutter with camera so sold that, bought another which was great at first but now have developed a couple of screen problems, the stuck pixel being really annoying one.

After xmas im gonna get it sent of to Samsung to be fixed and sell it on.
 
Ixon said:
I've just sold my Samsung Galaxy S2 i was on my second one, & ordered a Sensation XE simfree,

Was fedup with all the problems i was getting with the Galaxy S2, like low light stutter with camera so sold that, bought another which was great at first but now have developed a couple of screen problems, the stuck pixel being really annoying one.

After xmas im gonna get it sent of to Samsung to be fixed and sell it on.
Click to expand...

Ensure you root and at least flash Android Revolution.
 
Ok, all installed and running nicely, no problems so far. Seems really nice, GPU acceleration is nice, seems to be system wide now rather than just certain aspects like the ArHD Rom. Web pages are much smoother scrolling for example, and screen rotation is animated now.

Liking it so far :cool:
 
Working well, but still find Sense just a little slow compared to ASOP. Not complaining, seems good so far, but will 100% go to a ASOP rom when fully working.

Dropbox upgrade is nice too :)
 
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